Toyota of Kent

Poor service from Parts Department. They ordered the wrong part for my car and it is now necessary for me to make a return trip to the dealership to pick up the correct part. Their They ordered the wrong part for my car and it is now necessary for me to make a return trip to the dealership to pick up the correct part. Their Service Department did a fine job with my oil change. More

Very pleased with my experience, my salesman Gary S. was great! He explained all aspects of not only the vehicle I was purchasing but also the process of trading in my current lease. Once you purchase a was great! He explained all aspects of not only the vehicle I was purchasing but also the process of trading in my current lease. Once you purchase a vehicle, it seems some sales people as well as the dealers demeanor changes toward you once your purchase is complete- But not Gary or this dealership. All of my concerns where addressed and he worked with me to achieve my desired payment even with trading in a lease early-even after I had left the dealership and made my purchase. Would recommend and would not hesitate to do business with him or this dealership again. More

Dale was great to work with, he was friendly, pleasant and professional. The service to my car was on time, I was kept informed about the progress and timing for completion and my car was washed before it and professional. The service to my car was on time, I was kept informed about the progress and timing for completion and my car was washed before it was returned to me. More

Great service from sales to finance. Friendly staff and clean showroom. Looking forward to bringing my car in for service. Friendly staff and clean showroom. Looking forward to bringing my car in for service. More

Great experience from start to finish! Very friendly and responsive assistance, thanks for your help! I really enjoy my new vehicle! Very friendly and responsive assistance, thanks for your help! I really enjoy my new vehicle! More

They listen to my issues and have promptly addressed them. I believe they do the best they can with those complicated auto systems. them. I believe they do the best they can with those complicated auto systems. More

Very friendly people and person I dealt with explain everything to me. He answered all questions. everything to me. He answered all questions. More

My husband and I have been buying and servicing cars at toyota of kent (don joseph) for almost 20 years! After the death of my husband, I needed a new car and I had a lot of pre anxiety, until I walked int toyota of kent (don joseph) for almost 20 years! After the death of my husband, I needed a new car and I had a lot of pre anxiety, until I walked into the showroom and Tom opened the door for me! That was the beginning of a very good relationship which has given me the confidence I need. I know Tom will help me with the new technology and anything else I need for my "Blue Beauty"! More

Fast, professional and friendly service writers, and the truck was cleaner than when we came in. truck was cleaner than when we came in. More

Always pleasant and efficient I never have had a bad time here. And very reasonable thank you John here. And very reasonable thank you John More