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Toyota of Kent

Kent, OH

4.8
1,132 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,132 reviews

March 23, 2023

Everyone at Kent Toyota was super helpful and friendly. They were very understanding about my situation and acted very quickly to get me what I needed in a vehicle! Ryan Dodge was EXCELLENT! More

by JABEVERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Toyota of Kent responded

Jabeverlin, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

March 23, 2023

Had dash warning indicators for Maintenance and Tire Pressure. Two tire pressure sensors were found to be malfunctioning, parts were available and replaced. Total time for service was just over one hour More

by TKSOPRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
Mar 26, 2023 -

Toyota of Kent responded

Tksoprn, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 23, 2023

Service representative was great, knowledgeable, and very professional. It was a delight dealing with him. 😊 More

by efalcon1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Mar 26, 2023 -

Toyota of Kent responded

Efalcon1199, your satisfaction is our top priority. We hope to see you soon!

March 23, 2023

Great customer service and support team members. Always greeted with a smile. John Blazsik is a very professional individual who always goes out of his way to ensure that all of my issues/concerns a More

by tcondit68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 26, 2023 -

Toyota of Kent responded

Tcondit68, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Our service yesterday was friendly and efficient. I've always appreciated the car wash. Thanks. More

by SFEIN0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Toyota of Kent responded

Sfein0, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

AMAZING. Great staff! FAST AND EFFICIENT. Will always do business with them. I recommend 10 out of 10 . More

by DJLANO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN DODGE 5 stars!
Mar 26, 2023 -

Toyota of Kent responded

Hi Djlano5, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

March 23, 2023

Friendly and knowledgeable. I would recommend this dealership to my friends and family. Thank you More

by JBREID82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 26, 2023 -

Toyota of Kent responded

Jbreid82, we're happy to hear you had such a positive experience with our team!

March 21, 2023

They were absolutely amazing in everything that they did. I cannot recommend them highly enough from their professionalism to their friendliness. More

by The0rangutain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale, Andrea, (everyone at maintence dept), Tiffany Lucas, Kaylee Genthner
Mar 26, 2023 -

Toyota of Kent responded

The0rangutain, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 21, 2023

Toyota Kent gives the best service, we appreciate their efforts and services. The last service on our Highlander was fast and fully completed the service department explained me what it needed to be done a More

by DAVIDRADAMSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 26, 2023 -

Toyota of Kent responded

Davidradamsr, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

March 20, 2023

Everyone I encountered in the service dept. was friendly, polite and understanding. Appreciate everything very much. More

by sulloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 26, 2023 -

Toyota of Kent responded

Sulloyd, thank you for sharing your positive experience! Until the next time we meet, take care!

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