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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,160 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,160 reviews

April 21, 2023

Seems like things were all completed but I did not get a reading on my battery. More

by LDAVIS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Toyota of Kent responded

Ldavis50, we are very happy we could provide you with a positive experience! We hope to see you soon!

April 21, 2023

Friendly sales staff that took the time to go over all the options that were available to me. In the end I love my Tacoma! More

by VHICKIEDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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Apr 26, 2023 -

Toyota of Kent responded

Hi Vhickiedoc, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 20, 2023

The overall experience was great. Direct communication and nor overly pushy like you get at other dealerships. More

by MAC.D.MCFARLAND
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom the sales person.
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Apr 26, 2023 -

Toyota of Kent responded

Mac.d.mcfarland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Thank you, and have a fantastic day!

April 19, 2023

The staff was courteous and professional, and repairs were finished in a timely manner. Dale is awesome, by the way. Thank you! I will be back. More

by CF_POWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Apr 26, 2023 -

Toyota of Kent responded

Cf_powers, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 19, 2023

Was extremely satisfied with my service. Was very knowledgeable and prompt. Will definitely recommend the service here. More

by STTBOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Toyota of Kent responded

Sttbound, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We're looking forward to your next visit with us!

April 18, 2023

Excellent service with all facets of this transaction---couldn't have been smoother for us and we live over 100 miles away from Kent. More

by DAVE42ROBERTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Kovacs
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Apr 26, 2023 -

Toyota of Kent responded

Dave42roberts, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

April 18, 2023

Everyone was very informative. Treat you with a lot of respect. Took time out to explain everything. More

by TONIDFAYE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
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Apr 26, 2023 -

Toyota of Kent responded

Tonidfaye, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

April 17, 2023

The person who helped me was extremely friendly (( am an xxx because I can't remember his name). And I was shuttled to and from, which was also very nice. Ryan Urban....he's the man. Keep him around as More

by THIGGINSWX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pilot student who drove me home was a good guy.
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Apr 26, 2023 -

Toyota of Kent responded

Hi Thigginswx, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 16, 2023

Very friendly and helpful thanks for your help in finding the perfect truck for me.😊 More

by PEVERSON603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Toyota of Kent responded

Peverson603, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

April 15, 2023

The service team was professional and accommodating during my recent visit. They completed the work in a timely manner. Thanks More

by NPETROSINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Apr 26, 2023 -

Toyota of Kent responded

Npetrosino, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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