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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

April 01, 2023

I’ve done business with the team at Toyota of Kent for 15 years and always have a wonderful experience with everyone, they have my highest recommendation! More

by MDHICKEY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy in car rentals 👍👍, Tiffany Lucas
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Apr 07, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 30, 2023

Very good as usual but always room for improvement with the new ownership. Some new Service staff adjusting More

by JFEEZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Service staff listed
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Apr 03, 2023 -

Toyota of Kent responded

Jfeezel, we are so happy to read such a great review about Toyota of Kent!

March 30, 2023

Great people! Great deal and quick service!! I would recommend my family and friends to purchase here. More

by JLAFROMBOISE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Toyota of Kent responded

Jlafromboise, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 30, 2023

Hi! What an amazing experience! Would highly recommend Toyota of Kent! Kindness. Professionalism. Great people! More

by TFINCH1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, Stephanie, Andrea, Justin, and Stevie
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Jan 11, 2024 -

Toyota of Kent responded

Hi Tfinch1968, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

March 29, 2023

John in service is a gem. Great people skills and cares about the customer.The service techs and parts department just are the best I've ever worked with.So much more class and More

by johnonusic
Recommend Dealer
Yes
Employees Worked With
John-service director
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Mar 31, 2023 -

Toyota of Kent responded

Johnonusic, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 29, 2023

Professional team handled my purchase with no issues. I am pleased with service and my experience. More

by ALEXZKOZLOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
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Mar 31, 2023 -

Toyota of Kent responded

Alexzkozlov, thank you for sharing your positive experience! Thank you, and have a fantastic day!

March 29, 2023

I had a great experience treated great thanks for everything! Gary Letera did a great job finding the truck I wanted! More

by HORSESHOER78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Letera
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Mar 31, 2023 -

Toyota of Kent responded

Horseshoer78, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

March 28, 2023

I was greeted by verry courtesy associates assisting my service requirements and offered another associate offered coffee. More

by CTURKOVICH76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Varnes
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Mar 31, 2023 -

Toyota of Kent responded

Cturkovich76, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 28, 2023

Always courteous knowledgeable and help. Goes the extra mile to solve the service issue. Don is awesome. More

by HSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
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Mar 31, 2023 -

Toyota of Kent responded

Hshaw1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2023

Always the best service. Very nice people. Work is done in a very timely manner. More

by CLMTEACHFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Toyota of Kent responded

Clmteachfr, your satisfaction is our top priority. We look forward to your next visit! Take care!

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