Toyota of Kent

Very professional, answered every question that I had, In-and-Out process with no waste of time, very detailed and explained everything thoroughly about the vehicle and the process of getting the vehicle. In-and-Out process with no waste of time, very detailed and explained everything thoroughly about the vehicle and the process of getting the vehicle. Would recommend this dealership and Mike to anybody. More

It all start with Rebecca helping me with getting prequalified then once I got to the dealership, Michelle and Ashley were extremely nice and helpful with my process of buying a vehicle. prequalified then once I got to the dealership, Michelle and Ashley were extremely nice and helpful with my process of buying a vehicle. More

Mike, is great at building a relationship. Easy to work with. All around good guy! Easy to work with. All around good guy! More

Mike was great to work with no pressure at all. He made sure the vehicle we purchased was perfect upon pick up. He also spent time with us getting to know the vehicle and answered all of our questi He made sure the vehicle we purchased was perfect upon pick up. He also spent time with us getting to know the vehicle and answered all of our questions. We are very happy buyers and would recommend Mike and Toyota of Kent! More

Mike was incredible! He took a lot of time and effort to make sure we got the exact car we were looking for! The whole process was so smooth. Highly recommend buying a ca He took a lot of time and effort to make sure we got the exact car we were looking for! The whole process was so smooth. Highly recommend buying a car from Mike Pratt and Toyota of Kent! More

Quick, easy, and honest dealership. I would recommend this dealership to anyone wanting to buy a Toyota I would recommend this dealership to anyone wanting to buy a Toyota More

They have good communication with friendly staff who are always willing to help when necessary always willing to help when necessary More

Appreciated the professional knowledge about the car. Took the time to listen to our concerns. Answered any questions about the vehicle. Took the time to listen to our concerns. Answered any questions about the vehicle. More

Mike Dobson is the gold standard for a car salesperson. He listened to us, understood our interests and needs, and responded accordingly. I never felt pressured in any way. On the contrary, I felt respec He listened to us, understood our interests and needs, and responded accordingly. I never felt pressured in any way. On the contrary, I felt respected, and even cared about. He was personable in a genuine way, a too-rare genuine way in the car salesperson world, in my experience. Mike was patient as we transitioned from our interests in a new Rav-4 Plug-in Hybrid to a new Rav-4 Hybrid to a new Highlander Hybrid! This transition took nearly a week and multiple visits. We also visited competing Toyota dealerships. Mike stood alone in professionalism, style, and lack of pressuring us into a purchase. Even after our rather slow decision-making process Mike remained patient, personable, accommodating, answering all of our questions thoroughly and never evasively, and always willing to share his knowledge in helpful, but never pushy ways. All phone and text inquiries were answered in a timely fashion, even after hours or on the weekend. He was honest, giving us both positives and negatives of options. The irony is that once we settled on a Highlander Hybrid we started looking at used 4th generation ones and found one in Pittsburgh that was perfect for us. Our only regret was not buying through Mike, and we told him that, with genuine sadness. More

Mike was very nice and took his time explaining everything. When walking in everyone was very pleasant. everything. When walking in everyone was very pleasant. More