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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

April 10, 2023

Service rep was very knowledgeable and informed me of what I had assumed was wrong, but did it in a very professional way. More

by MEGAN.WHITLINGER1986
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Toyota of Kent responded

Megan.whitlinger1986, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2023

Got me in early and out quickly. In less than a half an hour. Thank you More

by STARLIGHT861983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 26, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

April 09, 2023

I had a road hazard damage to a tire and wheel. I left my truck that evening w a note to Don. He arranged for quick and well done repair. Service was excellent. More

by HSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
Apr 26, 2023 -

Toyota of Kent responded

Hshaw1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We do hope we can be of assistance in the future. Take care!

April 07, 2023

Great service and clean and nice environment . I was highly satisfied with the service and employees More

by AIC1642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 11, 2024 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

The best would not go anywhere else the people are very professional and honest would refer them to family and friends More

by SSRTDB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2023

Excellent service and even better people there to work with. I highly recommend this establishment! More

by MLOPEZ2168686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Apr 07, 2023 -

Toyota of Kent responded

Mlopez2168686, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

April 05, 2023

Who is Anthony Bonina? Steven Olmsted was my sales person. He was the only salesman who offered to find me the car I wanted when the dealership didn't have the color I wan More

by MFL8697
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Toyota of Kent responded

Hi Mfl8697, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Anthony Bonina is one of sales manager here and can be reached at any time at 330.673.2200. Thank you again, and have a great day!

April 03, 2023

Great service - appreciate the ongoing communication and ease of drop off/pick up. Thank you! More

by TIMAC228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 07, 2023 -

Toyota of Kent responded

Timac228, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

April 01, 2023

Took a little time to finalize everything because they were busy but it all worked out More

by CSMARIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Toyota of Kent responded

Csmaria1, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2023

After I broke the passenger side mirror on my Toyota Corolla, the service department was able to order and install a replacement mirror in record time so that I could drive again. They also provided go More

by JRMEYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside in Service Department
Apr 03, 2023 -

Toyota of Kent responded

Hi Jrmeyer0, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We hope you have a great day!

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