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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,159 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,159 reviews

May 09, 2023

I don’t trust your Service. Because I visited your dealer shop within a month. More

by JKF319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Grand
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May 08, 2023

Awesome service to all details. Friendly. They even wash your car. Makes me love my car More

by ASZALAYRD
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN IN SERVICE
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May 12, 2023 -

Toyota of Kent responded

Aszalayrd, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2023

Thorough check on the van and fixed what was necessary. Great service and very friendly. More

by Patmacke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and Don
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May 12, 2023 -

Toyota of Kent responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 05, 2023

Kurt Fry is an excellent mechanic, He knows my truck inside and out and explains any problems I might be having. More

by JOHNMF100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Fry
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May 12, 2023 -

Toyota of Kent responded

Johnmf100, we really appreciate your feedback! If you're ever in need of more help, please let us know!

May 05, 2023

Everybody was wonderful very nice. Would recommend anyone looking for a car. Except I love my new car. More

by JENBUTZ2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Toyota of Kent responded

Jenbutz2017, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

May 05, 2023

People were kind, knowledgeable and very helpful. Great experence. I will definitely refer this dealership. Love the Toyota Sport truck! More

by Lindakallen2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Letera
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May 12, 2023 -

Toyota of Kent responded

Hi Lindakallen2, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thank you again for the great review!

May 04, 2023

Work completed in a timely manner and quality brake service performed. Interaction with Service personnel was excellent. More

by GROBERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel John - excellent
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May 12, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

May 04, 2023

For the second time the service department at Toyota of Kent has gone above and beyond to help me with an issue that other dealerships couldn't fix. I cannot say enough good things about them. More

by SCOX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 12, 2023 -

Toyota of Kent responded

Scox1, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 04, 2023

It is a pleasure to deal with Toyota of Kent. They are thorough and fair. More

by CMCDO11049
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andria Allgood
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May 12, 2023 -

Toyota of Kent responded

Cmcdo11049, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

May 03, 2023

Great service Would be nice to be treated as a valued loyal customer by the dealership. Why isn't there a loyalty program or veterans discount available? More

by JOHNMICHAELMCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blasik
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May 12, 2023 -

Toyota of Kent responded

Johnmichaelmcn, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

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