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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,163 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,163 reviews

May 24, 2023

Clean facilities. Could use some plants. Very easy to work with. Honored pricing from KBB for my trade. No pressure sale. More

by REMSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
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Jun 01, 2023 -

Toyota of Kent responded

Remsey, we're glad to hear you enjoyed your visit. We're looking forward to your next visit with us!

May 24, 2023

This dealership is great. The service department is really informative and helpful. I wanted to start the review and for some reason it unsubscribe me and I did not want to be More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Varnes in service
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Jun 01, 2023 -

Toyota of Kent responded

Jill, thank you so much for the positive review! If you're ever in need of more help, please let us know!

May 23, 2023

John in service was great. He accommodated me in an emergency of a blown tire. More

by RBURGESS.NTBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Jun 01, 2023 -

Toyota of Kent responded

Hi Rburgess.ntbc, thank you so much for your positive comments about Toyota of Kent! We're looking forward to your next visit with us!

May 23, 2023

Service was quick and easy, repairs were done as needed. Always treated courteously. Thank you. More

by RANDYRISTOW
Recommend Dealer
Yes
Employees Worked With
John Blazek
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Jun 01, 2023 -

Toyota of Kent responded

Randyristow, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 23, 2023

Service is always amazing, friendly and extremely helpful. I had the pleasure of speaking with the parts department man and he was very knowledgeable and knew exactly what parts I needed for my Highl More

by KATHYKOZUSKO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and Service Department
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Jun 01, 2023 -

Toyota of Kent responded

Kathykozusko11, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 22, 2023

Don did a great job keeping me updated and apologizing as I had to wait 2 hours for service More

by JEFFERSKINE8877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
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May 22, 2023

All of the personnel were very courteous. They explained everything and kept me advised of their work. More

by BEVY123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don,
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Jun 01, 2023 -

Toyota of Kent responded

Hi Bevy123, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

May 19, 2023

so far we really like the car and drives very nice and really good on gas which is what we were looking for More

by KELLY.DAVIS1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Genthner and RyanDodge
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Jun 01, 2023 -

Toyota of Kent responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

May 19, 2023

Service completed in a time manner. Only necessary tasks performed -- that's greatly appreciated. For example, I was told an oil change wasn't necessary yet. Service rep didn't appea More

by JUDY.KIRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jun 01, 2023 -

Toyota of Kent responded

Judy.kirman, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

May 19, 2023

Great job. Fixed the problem stuck latch on my EV and I can charge it again. More

by HIDDENRIO
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Jun 01, 2023 -

Toyota of Kent responded

Hiddenrio, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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