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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

June 01, 2023

Good group of very professional individuals who actually seem excited to service their customers Thank you More

by LAURENCEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Toyota of Kent responded

Laurencea, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

May 31, 2023

John is great advisor, he is there reason I go to your dealership for service. More

by GIMPANDME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know the above people
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Jun 05, 2023 -

Toyota of Kent responded

Gimpandme, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We hope you have a great day!

May 27, 2023

I was treated with respect at Toyota of Kent, even though our negotiations were sometimes difficult. I feel that I got a fair price on a very good car. More

by SNBMERTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

Great customer service all around, sales and service! Love this dealership! Friendly helpful workers and quick service. More

by KLHERINK86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Toyota of Kent responded

Klherink86, we are glad we could help! We hope to see you soon!

May 26, 2023

I always had service and parts done at kent toyota and it has been a pleasure working with the team More

by TAMMYSEN7.LIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jun 01, 2023 -

Toyota of Kent responded

Hi Tammysen7.liu! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Great customer service, it is a pleasure working with Don Grand. He is always very helpfull. More

by SPEARSJL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Grand
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Jun 01, 2023 -

Toyota of Kent responded

Hi Spearsjl2007, thank you so much for your positive comments about Toyota of Kent! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2023

Dale was great: calm, friendly, knowledgeable and he kept me updated. His colleague pitched in just to help as well… although it was just a professional gesture and not much needed. Good vibes all aroun More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Jun 01, 2023 -

Toyota of Kent responded

Hello Ll, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 25, 2023

Friendly and thorough service. My service was completed in a surprisingly short time period. Having wi-fi availabe was also much appreciated as was the cleanliness and environment More

by LINDAZ2347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
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Jun 01, 2023 -

Toyota of Kent responded

Lindaz2347, we're glad to hear you enjoyed your visit. Thank you again for the great review!

May 25, 2023

They had what we were looking for and in stock too! Dave the salesman was awesome and so was Ashley. Got us in and out in no time! More

by NPOLOMSKY0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Jun 01, 2023 -

Toyota of Kent responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

May 25, 2023

Andria was so helpful with get the ball rolling on my new lease! Great experience More

by KRISTIN.WENUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andria at Toyota was who I worked with
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Jun 01, 2023 -

Toyota of Kent responded

Kristin.wenum, it's experiences like yours that really keep us motivated!

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