Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Kent
Kent, OH
1,126 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,126 reviews
June 20, 2023
Another excellent service performed by your staff, including the driver that took me home, as well as the mechanic which I never dealt with as his work performance reflects on all other employees. Kud including the driver that took me home, as well as the mechanic which I never dealt with as his work performance reflects on all other employees. Kudos to all three. Joh B. is a real pleasure to work with as he is knowledgeable, informative and keeps you in the loop at all times. All work was performed to my satisfaction. A+++++++++++++++++++++++ More
by ORREYES
Verified CustomerEmployees Worked With
John Bla????
June 16, 2023
imagine my surprise when i was pulled over and told my brake light was out! they don't mess around in the falls, and, thankfullt, i got my rav in same day.............thanks you John!!! brake light was out! they don't mess around in the falls, and, thankfullt, i got my rav in same day.............thanks you John!!! More
by DONNABLACKERBY
Employees Worked With
john
June 16, 2023
Great experience. They over-delivered. Ryan D. did a great job and I highly recommend him and the dealership. They over-delivered. Ryan D. did a great job and I highly recommend him and the dealership. More
by RIFFLEDC
June 15, 2023
Always great service at Toyota of Kent! We have taken our vehicles there for many years, and have always been very pleased with service We have taken our vehicles there for many years, and have always been very pleased with service More
by HEARTNURSESANDY
Employees Worked With
John in service department
June 14, 2023
Very smooth process. I couldn't be happier. Thank you for being patient and allowing me to find my best vehicle. I couldn't be happier. Thank you for being patient and allowing me to find my best vehicle. More
by TERESAKIGHTLINGER
June 12, 2023
Good experience with Service Dept; dealt with my usual service writer, John, whom is friendly, knowledgeable, and efficient, and got me in and out of there in no time! Streamlined, is best description of service writer, John, whom is friendly, knowledgeable, and efficient, and got me in and out of there in no time! Streamlined, is best description of how it went! More
by JSTUDNIARZ
Employees Worked With
John
June 12, 2023
Checking in and out was handled ok. Most of the work done isn't visible for me to see. I can only trust and hope that it was actually done and done well. The service report listed what Most of the work done isn't visible for me to see. I can only trust and hope that it was actually done and done well. The service report listed what was supposed to be done. It stated fluids were topped off. I checked and found that both the windshield wiper and radiator fluids had not been topped off. How am I supposed to have complete confidence in the service department when I found that? More
by RKRALIK
Employees Worked With
John
