Back

Toyota of Kent

Kent, OH

4.8
1,159 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Contact Dealership

1111 W. Main St.

Kent, OH

44240

Directions

By Type

Showing 1,159 reviews

February 11, 2022

The staff was very accommodating seeing that I thought the service was scheduled for that day when in all actuality it had been scheduled for the next day. I appreciated the patients and availability they More

by JESS291402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 11, 2022

As usual, good experience with maintenance check. Courteous, professional, efficient, timely, comfortable, experience and got a car wash too! More

by JFRAHLICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 24, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 10, 2022

Felt pressured throughout the process. The fact that they will not accept checks from Credit Unions is mind-blowing and likely illegal. Will never purchase another car there More

by GACKERMA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Shultz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Mechanics are very thorough and pay attention to detail Service Department are always very helpful and accommodating. Highly recommend over any Toyota dealer near me!!! More

by GARYJR3213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John B.
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

February 10, 2022

Service department is efficient and pleasant. They took care of everything we asked them to do. More

by PJWELSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seervice
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 09, 2022

I was well taken care of, everything was excellent. The greeting, the service, care and treatment during my visit was exceptional! I will spread the word and give my recommendation to family and friends. More

by MSDLT50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand, Ryan Cook
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

February 09, 2022

Responsive, flexible, personable and I had an overall good experience buying a car. Helpful with my wait for insurance money. More

by STEPHANIEYATSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

February 09, 2022

Good service, friendly staff. Was done per my appointment time and finished promptly. I did not notice any change since Ganley acquired the dealership. More

by RICHSALESMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

February 09, 2022

Bill was excellent to work with. Was able to work within our price range to get the car we wanted. More

by KDARDINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Handshumaker
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you, and have a fantastic day!

February 09, 2022

Our experience was a great one. No pressure buying. Everything was explained. It did not take all day to finish purchase. More

by AIRNURS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

...
104
...