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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

January 24, 2022

Fixed the issues fast and it was easy to get in and out. Will be back in the future. More

by DPTIERNEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Jan 26, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 22, 2022

Great service, very efficient use of time, also gave me a great deal for my trade in. More

by SMD1797
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler! 5 stars!
Jan 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2022

Ryan was great to work with in sales. He was quick to respond and answer any questions. I wasn’t expecting an easy deal especially in today’s world of new cars, but he made it happen! When I got there, More

by Sara W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Jan 24, 2022 -

Toyota of Kent responded

Hi Sara, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

January 21, 2022

An overall great experience. The change in ownership has not effected the quality of the work. I dropped my vehicle off in the morning, and the dealership provided me with rides to and from work. The porter More

by ADAM.R.HUBBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter
Jan 24, 2022 -

Toyota of Kent responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 21, 2022

good as always hope sales will be as good as it was with the previous dealer More

by MPATRINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john
Jan 24, 2022 -

Toyota of Kent responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2022

Toyota of Kent worked me into their busy day to look at a dead battery issue. Was friendly and helpful as to what the issue was. I've leased several cars from them and been happy throughout the years. More

by FILTERREISSUES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 25, 2022 -

FILTERREISSUES responded

👍

January 19, 2022

This dealership is excellent! Great people who care about their customers. It is a pleasure to be their customer. More

by EBROOKS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria
Jan 21, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2022

This is my second purchase from Toyota of Kent. I was extremely happy with my first Highlander so I went back for my second. My sales person Tyler was awesome. He explained everything about the options i More

by VHARTZ1331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 18, 2022

Service is fine people are great and the service guy don is always helpful and kind More

by DGRACE4TODAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don on service
Jan 21, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 14, 2022

Needed a lock actuator replaced and new battery, they got the part in one day and had the repair done in a couple hours. Very happy with the service! More

by TPLUNDGREN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Teddy
Jan 16, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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