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Toyota of Kent
Kent, OH
1,159 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,159 reviews
February 28, 2022
Have delt with this dealer for decades. Friendly, reliable customer service with reasonable pricing for a dealer. Will continue to return for future service. Friendly, reliable customer service with reasonable pricing for a dealer. Will continue to return for future service. More
by JORICH314
Verified CustomerEmployees Worked With
Did not work with these people
February 28, 2022
Great work! Everyone at Toyota of Kent was very friendly and courteous. Well done, everyone! Everyone at Toyota of Kent was very friendly and courteous. Well done, everyone! More
by KBHATIA1979
Employees Worked With
February 25, 2022
Your web page sucks, scheduled oil change for 30000 mile. There is no 30000 maintenance on web page, when I came for scheduled oil change I told your associate I needed the 30,000 mile maintenance and he tol There is no 30000 maintenance on web page, when I came for scheduled oil change I told your associate I needed the 30,000 mile maintenance and he told me I would have to make another appointment for that, all he can do is the oil change and rotate my tires, I did tell him that my Oil is overfilled and smelled like gasoline, and I never added any oil to the vehicle, he said he would have the mechanic look at it. He told me there was no problem and if it happens again to make a appointment. If there wasn’t a problem to begin with why should I make a appointment,this isn’t the first time and they never put it on the work order. More
by JAMESON.PAUL
Employees Worked With
Dan
February 24, 2022
Immediate attention to my car's needs. Initially, I was only there for a rotation of tires. During their checking process, they realized I also needed to replace the air filter. Met w Initially, I was only there for a rotation of tires. During their checking process, they realized I also needed to replace the air filter. Met with Tom Powers to determine how to respond to a letter from Southeast Toyota who was reminding me I only 8 months before I would need to decide if I wanted to keep my lease ( buy it) or trade it in for a new car. He was going to investigate since I had a problem with my furnace at home and needed to be there when the repair people arrived. More
by S_SHUMATE
Employees Worked With
Thomas Powers
February 23, 2022
Service center fixed all noticed problems only problem was that it took 2 and a half weeks and I wasn't able to get a loaner till the last week. was that it took 2 and a half weeks and I wasn't able to get a loaner till the last week. More
by JBEAR123456789
February 23, 2022
Always on time and friendly. Great service. Very accommodating. Happy to take my care there Great service. Very accommodating. Happy to take my care there More
by PATVARGO0307
February 22, 2022
They were very patient. Open and honest with me. Other dealerships just lied and inflated their prices. The salesman took his time showing me the details of the vehicle even Open and honest with me. Other dealerships just lied and inflated their prices. The salesman took his time showing me the details of the vehicle even after I purchased it. More
by SNL_56
Employees Worked With
