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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

February 09, 2022

I was well taken care of, everything was excellent. The greeting, the service, care and treatment during my visit was exceptional! I will spread the word and give my recommendation to family and friends. More

by MSDLT50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand, Ryan Cook
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

February 09, 2022

Responsive, flexible, personable and I had an overall good experience buying a car. Helpful with my wait for insurance money. More

by STEPHANIEYATSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

February 09, 2022

Good service, friendly staff. Was done per my appointment time and finished promptly. I did not notice any change since Ganley acquired the dealership. More

by RICHSALESMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

February 09, 2022

Bill was excellent to work with. Was able to work within our price range to get the car we wanted. More

by KDARDINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Handshumaker
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you, and have a fantastic day!

February 09, 2022

Our experience was a great one. No pressure buying. Everything was explained. It did not take all day to finish purchase. More

by AIRNURS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2022

They are very skilled and professional and kind. They have a lot of knowledge about Toyota and always willing to help. More

by TREVOR.NOTTINGHAM3301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

February 07, 2022

what great experience from check in to when ready. All personal were friendly and helpful. The car was ready on time and was called that it was ready. Happy to return for my next service. More

by BARRY33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Doge
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 07, 2022

This was the smoothest, most painless process I have ever had buying a car; excellent customer service! More

by LUCAS.D.LAUREN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Sheppard
Mar 24, 2022 -

Toyota of Kent responded

Hi Lucas, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2022

Salesman was great to work with and the selling process was quick and painless. Had issues with other dealerships, will buy from again. More

by SEANB19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2022

Very nice customer service and great to work with! Great communication always stayed in contact with us! More

by HOLLYBRIAN2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike sheppard
Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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