Toyota of Keene
Swanzey, NH
Filter Reviews by Keyword
By Type
Showing 575 reviews
Great buying experience-super easy! My wife and I went to the dealership to test drive a new Tundra and ended up driving a new one home that day. Great prices, friendly and knowledgeabl My wife and I went to the dealership to test drive a new Tundra and ended up driving a new one home that day. Great prices, friendly and knowledgeable sales people. It was an easy and awesome buying experience. Randy was great to work with! More
Bad experience with my salesman My salesman was Sean Parent. I felt I was not given any choice on models of the vehicle I wanted. I was not in the market for a new car, but when I fo My salesman was Sean Parent. I felt I was not given any choice on models of the vehicle I wanted. I was not in the market for a new car, but when I found out I could finance a new car, I jumped at the chance. A salesman who cared about more than a sale would have found the best car for my needs, not fit the car he wanted to sell to my budget. More options being presented to me would have given me a better experience. I felt Sean was misleading on several issues. I feel like I was a sucker who fell for his pitch. Bob Kennedy tried to buffer my unhappiness, but too little, too late. More
My experience working with Toyota of Keene was excellent. Randy Filiault was the sales consultant. He was easy to talk to and answered all my questions. Matthew Plainte was the sales manager. He made the deal Randy Filiault was the sales consultant. He was easy to talk to and answered all my questions. Matthew Plainte was the sales manager. He made the deal work smooth by offer a fair market value for my trade. This is not my first purchase at Toyota of Keene and won't be my last. Thank you to the sales team for a stress free purchase. More
Great Purcahse Experience. Thanks to all the Sales Dept at Toyota of Keene. My Daughter and I had a Fantastic Experince. Dave Cox was the Sales person who treated my daughter wi Thanks to all the Sales Dept at Toyota of Keene. My Daughter and I had a Fantastic Experince. Dave Cox was the Sales person who treated my daughter with respect and total professionalism. Bob Keeney the General Manager was involved throughout and gave her the best price on a 2017 Corolla. Lease. Thanks to Branko in Finance, he tied everything together nad she couldn't be happier. Go to Keene. They are truly the Best! More
A dealer you can rely on. The entire staff was nothing short of professional, friendly and straight-forward. They helped guide me through each decision-making process and helpe The entire staff was nothing short of professional, friendly and straight-forward. They helped guide me through each decision-making process and helped me to understand my options from car selection, warranties, insurance, services and anything else vehicle-related. They even stayed with me past closing just to help with switching to another insurance dealer so I could save more money on payments! I have nothing but the highest regard for Toyota Volvo of Keene, and look forward to doing more business with them in the future. More
Above and beyond expectations. The personal attention given by the service manager Jason went far above what I ever expected. His dedication and diligence to satisfy an uncommon iss The personal attention given by the service manager Jason went far above what I ever expected. His dedication and diligence to satisfy an uncommon issue is commendable, as much communication was required from the corporate office to rectify our vehicles problem. He even offered to make a house call to obtain required information! A rarity indeed in these times. My hat is off to the entire service team, but especially to Jason Whittaker. This dealership will be my provider of choice for any service needs! More
Low Balled Really Bad After speaking with Cathy over the phone, I drove for 2 hours to test drive a pre-owned car listed on their website. The car I test drove was sweet an After speaking with Cathy over the phone, I drove for 2 hours to test drive a pre-owned car listed on their website. The car I test drove was sweet and just what I wanted. However, the used car manager low balled me on my current car which is 2 years newer, by $2k. My salesman was Jaime, who seemed nice and personable until the haggling began on my car. Jaime got very condescending. I've been buying/selling cars for 44 years and Jaime was bragging on his 20 years as a salesman there. I wanted the car on their lot, but NOT that bad. I'm taking my business elsewhere. A wasted 2-hour drive, never again. More
Great experience! I went to Toyota of Keene today to look at the Toyota Sienna. I met with Patrick and he was absolutely fantastic! i got to the lot and looked around I went to Toyota of Keene today to look at the Toyota Sienna. I met with Patrick and he was absolutely fantastic! i got to the lot and looked around and their selection. I went inside and was greeted by Patrick's who sat us right down and jumped right into it. Pulled a minivan out for me to drive, and let me go on my way while he evaluated my car for trade in. When I came back I decided a minivan wasn't for me and Patrick switched gears with me and I test drove another car that was really what I had been looking for. When all was said and done the sales manager came over to greet me before I left. They were very understanding when I didn't want to buy that day as I had more research to do before committing. I will definitely be going back to purchase a vehicle when I'm ready. More
Buying experience Great people to do business with.Came from CT. To purchase a Tundra and communicated online and phone before I traveled to NH.Everyone I had contact w Great people to do business with.Came from CT. To purchase a Tundra and communicated online and phone before I traveled to NH.Everyone I had contact with was great and they gave a price quote that made the 2 hour drive worth it.When I arrived the vehicle was cleaned and ready to go.The total experience with the sales and finance staff was excellent.Highly recommend this dealer. More
Outstanding experience Eight Toyota since 2003 first from Toyota of Keene will do all my business there now plan on using keenest service department as soon as service is du Eight Toyota since 2003 first from Toyota of Keene will do all my business there now plan on using keenest service department as soon as service is due on Camry and tacoma More