Toyota of Keene

Hello Scott, Just wanted to get back with you on my car purchase! David Cox helped me a lot getting my paperwork/financial data in order online which helped me, so I didn't have to take time out of work. purchase! David Cox helped me a lot getting my paperwork/financial data in order online which helped me, so I didn't have to take time out of work. Jaime ended up being my sales rep and did a fantastic job identifying my car needs and financing needs and was able to direct me in the right direction on each. He made sure he helped me through the whole process from beginning to end and helped me find an insurance company to help me as well. He also followed up with me after I took the car to be sure I was happy with my purchase. Steve Hill did an amazing job getting me financed with a very low interest rate, which took a lot of work on his part because I have a low credit score. He made many extra phone calls; which he didn't have to do in order to be able to offer me the best financing package he could. I never felt like I would be turned down until all options had been explored. He too, followed up with a call to me to make sure I was happy with my purchase. The car was mint when I picked it up! Someone had worked extremely hard on making this car look brand new inside and out! I would highly recommend your company (and already have to several people) to purchase a car, because I was treated extremely well (spoiled!) and I am very happy with my car and still shocked from the superior customer service I received! Thanks so much for asking. Sandy More

I highly recommend Jaime Rios - he was informative, responsive, personable, listened well, followed up quickly, and made the purchasing of a new-to-me car as enjoyable and painless as possible. The rea responsive, personable, listened well, followed up quickly, and made the purchasing of a new-to-me car as enjoyable and painless as possible. The reason all the scores above are not 5 does not reflect on him. We needed to reach him by phone to ask a title related question and were passed around the phone system and no one else was available to help us. We have been clients of Fenton for years and will continue. There is no reason to go elsewhere for sales or service. More

I found the sales staff at Keene Toyota to be informative and helpful. I was not pressured or rushed. I worked with Sales Consultant Jesse Wright and Finance Manager Steven Hill. Both of these gentelman were and helpful. I was not pressured or rushed. I worked with Sales Consultant Jesse Wright and Finance Manager Steven Hill. Both of these gentelman were wonderful to work with. The entire sales staff at Keene are friendly and helpful (no pressure). I would highly recommend this dealership to family and friends. More

What a great experience.....I love my Prius! From the What a great experience.....I love my Prius! From the minute I walked into Toyota of Keene, I felt comfortable and relaxed. Joel was pleasant with What a great experience.....I love my Prius! From the minute I walked into Toyota of Keene, I felt comfortable and relaxed. Joel was pleasant without being pushy. I was honest with Joel that I had already been to another dealership that day and had some hard numbers to compare. Joel was very confident without being arrogant. What a refreshing way to buy a car. I got exactly the car I was looking for (with a few more perks than I expected) and got $1400 more than I was quoted at the first dealership. Since this is my second Prius, there wasn't alot of "selling" that had to happen. As an eager and educated consumer, I felt valued and respected by the team at Toyota of Keene. Nicely done.......Keep up the great work! More

My car buying experience was great! No pressure from sales personnel following us around the vehicle lot. Extremly pleasant to deal with, the atmosphere very relaxed. I would recomend Toyota of Keene to sales personnel following us around the vehicle lot. Extremly pleasant to deal with, the atmosphere very relaxed. I would recomend Toyota of Keene to my family and friends. We have had excellant experience with our previous 1999 Toyota Rav 4 which my son now has, with milage of 115,000+ and still runs like a charm. Thanks Ned for the great shopping experience! More

The dealership as a whole is a friendly and relaxed place to shop for a car. I think the fact that Toyota products sell themselves helps the staff to be confident, relaxed and not pushy about anything at al to shop for a car. I think the fact that Toyota products sell themselves helps the staff to be confident, relaxed and not pushy about anything at all. Ned Lester is a very low-key, friendly, intelligent, personable guy to work with, and is the opposite of the "car salesman" stereotype. (That's a good thing, Ned!) In 2009 I thought I might trade in my '06 Prius for a new one, and I spent hours with Ned discussing this possibility, only to pull out of the deal at the last minute. I felt a little guilty about that, but Ned was completely understanding about my sudden change of mind. So when the time came to get serious about getting a new Prius last June, I had no hesitation to go back to Ned, and was delighted with the outcome: a brand new 2010 Prius with lots of features, right on the lot to drive home, and leasing it for an affordable monthly cost. It soon took me across the continent to California, and will take me back to NH soon. And I get over 60 mpg on these freeways!! I recommend Prius, Keene Toyota, and Ned Lester to anyone who wants a great car, a great dealership, and a great salesman! Ben Wise More

Recent purchase at Toyota of Keene was a great experience, and I would recommend them to anyone. Dealt with Mike Downes and manager Scott Webber. Made a bit of a trip looking for the right use experience, and I would recommend them to anyone. Dealt with Mike Downes and manager Scott Webber. Made a bit of a trip looking for the right used Tacoma, well worth the drive. Very very happy with pricing and the whole process there, no nonsense with these guys! More

Service at Toyota/Volvo of Keene is always top notch. The service advisors are always friendly and quick to help out, they break down things so the average non car guy understands it. They understand we are service advisors are always friendly and quick to help out, they break down things so the average non car guy understands it. They understand we are all feeling the economic pinch and prioritize repairs on a needs basis for me. More