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Toyota of Keene
Swanzey, NH
575 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 575 reviews
May 28, 2011
I never feel like a number with Shawn. Have bought every car I have needed from him the last few years. I know when I walk in that I will be well taken care of. Shawn listens to me and helps me find the rig car I have needed from him the last few years. I know when I walk in that I will be well taken care of. Shawn listens to me and helps me find the right vehicle for me and at the best price as well. You don't find that very much these days. It is always a pleasurable buying experience here and I will never go anywhere else to purchase a vehicle. Their service department is phenomenal as well, they are always friendly and willing to help. I have had all my vehicles serviced here since I was 16 years old. (15+ years of my business) That should speak for itself. Great company, great people, great service. Robert More
by giambifan7
Employees Worked With
Shawn Waters, Shawn Waters
May 28, 2011
Shawn has always made sure that I was put into the correct vehicle for my needs. I never felt any pressureand he answered all of my questions when I was torn between two different Toyotas. He has al correct vehicle for my needs. I never felt any pressureand he answered all of my questions when I was torn between two different Toyotas. He has always made sure that my service needs were also met. I have had many Toyotas in the past and would not consider another brand. More
by NH Toyota
Employees Worked With
Shawn Waters, Shawn Waters
May 28, 2011
As I am in Banking I see alot of people that are looking for new or second hand cars. In discussions with them I ask about what they are looking for, where the looking, etc. I would never hesitate to recomm for new or second hand cars. In discussions with them I ask about what they are looking for, where the looking, etc. I would never hesitate to recommend Shawn Waters if asked. I have the utmost confidence in his honest and "over-the-top" helpfulness. I hestitate to use the word "Salesperson", as in the past people have tended to look at that term in a negative light. But, if I could say that "Shawn Waters" is the absolute best person that any dealership could possibly ask for based upon his extensive knowledge about his products and the service provided by the Keene Toyota Volvo Dealership. Luckily for you the space you have given us to rate your employees doesn't allow me to gone quite as detailed as I would like. There many instances where I have heard back from customer about how much he helped them, even those that were working with another person to start with. Suffice to say, Shawn Waters is the "Absolute Best" sales person you could ever hope to keep in your employ! More
by dgallion
Employees Worked With
Shawn Waters, Shawn Waters
May 28, 2011
Let's face it. This is a business that doesn't exactly have the best of reputations (sadly due to a few bad eggs and irresponsible media portrayal. As such, when buying a vehicle I have always been a bit have the best of reputations (sadly due to a few bad eggs and irresponsible media portrayal. As such, when buying a vehicle I have always been a bit trepidatious. Fortunately, I had the pleasure of purchasing from Shawn, which I can say was a very pleasant experience. Not once did I think that he was "just trying to close the deal" or just trying to get me in some random car to get me out of there. He took the time to really listen, and truly focused on finding a vehicle that was right for me, not one that was right to make the quick sale. I will say, given my prior car buying experiences, I was surprised at the high level of care I received. I suppose I shouldn't have been though. That's what the car buying experience is *supposed* to be like. I am quite thankful that I have had this experience with Shawn, as he proved to me that not everyone out there in the car sales business is just out to sell you whatever and get you out the door (something the previous salespeople at other dealers definitely attempted). He is truly a rare breed among salesmen, and someone that the others I have dealt with in the past should aspire to be more like. More
by Bd2269
Employees Worked With
Shawn Waters, Shawn Waters
May 28, 2011
We found them to be fair, friendly and reasonable. We have now purchased our last three cars from this dealer. Jamie has steered us toward the best car for our family even if it resulted in a smaller co have now purchased our last three cars from this dealer. Jamie has steered us toward the best car for our family even if it resulted in a smaller commission because it was slightly less expensive.. Jamie has been thorough and honest. Not bad for a car salesman! More
by Skigirl99
Employees Worked With
Jamie rios, Jaime Rios
May 26, 2011
We gave Keene very short notice as to when we would be coming down to buy a new Matrix, but they were able to work with us remarkably well. We ended up there on a Sunday where they had some limited sta coming down to buy a new Matrix, but they were able to work with us remarkably well. We ended up there on a Sunday where they had some limited staffing, but they bent over backwards to help get us in the new car and on the road. Very pleased with the experience. More
by jbell1974
Employees Worked With
Jonathon Pavnick
May 26, 2011
We bought our car through Shawn Waters and we were so happy with our purchase. Shawn is a good friend and we feel comfortable with dealing with him. We feel he gave us a good deal and took good care of happy with our purchase. Shawn is a good friend and we feel comfortable with dealing with him. We feel he gave us a good deal and took good care of our needs. Whenever we have a problem, which isn't vey often, Shawn is always there to help us. Whenever we take the car in for service, they always take good care of everything and always get our car back in the time that they say it will be done. More
by jlake1
Employees Worked With
Shawn Waters, Shawn Waters
May 26, 2011
I didn't find anything great about this dealership. I was pushed into a car like usual.The manager was upset that I wasn't buying the car that day, and I could over hear him telling my salesperon about it. I pushed into a car like usual.The manager was upset that I wasn't buying the car that day, and I could over hear him telling my salesperon about it. I have asked a question about my car twice now without a response. When I did go to get my car I had to wipe off the wax spots off it. So overall it was fine nothing great. Oh and they countinue to tell me that they need all five for this..... More
by diesel03431
Employees Worked With
I was told he would fail if he didn't get all five. Don't wanna get him into trouble
May 26, 2011
Have dealt with Toyota Volvo of keene for many years specifically with Shawn Waters, Jaime and Bill. They make it easy to do business with with thier personable style and and knowledge and is always my specifically with Shawn Waters, Jaime and Bill. They make it easy to do business with with thier personable style and and knowledge and is always my dealer of choice. First Class Operation all the way. More
by macmurray
Employees Worked With
Shawn Waters, Jaime Rios, Bill Fenton, Jaime Rios, Shawn Waters
May 26, 2011
We were very happy with our experience at Toyota of Keene and found Tim Lajoie to be an excellent representative to help us in picking our new Tacoma. Tim was very friendly and knowledgeable about the Tacoma and found Tim Lajoie to be an excellent representative to help us in picking our new Tacoma. Tim was very friendly and knowledgeable about the Tacoma trucks. He took good care of us through the process. In addition, Stephen Hill worked diligently to get our financing sorted out. More
by saucyCT
Employees Worked With
Tim LaJoie, Stephen Hill, Steve Hill
