Toyota of Keene
Swanzey, NH
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We found Ned to be friendly, honest, and respectful. For these reasons, we’ve bought our last two cars from him (one Volvo XC70 and one Toyota Camry SE). There are Toyota dealers closer to our home in Mass these reasons, we’ve bought our last two cars from him (one Volvo XC70 and one Toyota Camry SE). There are Toyota dealers closer to our home in Massachusetts, but we went well out of our way to do business with Ned, and with the team at Toyota/Volvo Keene (their service team has been honest and fair with us, and they stand behind their work). Ned doesn’t play the silly games that we’ve found at some other dealers -e.g. “this is a special deal that lasts for today only because my boss will be gone on vacation starting tomorrow.” Because Ned’s a man of his word, buying a car from him is completely hassle and stress free. If you’re shopping for a Toyota or a Volvo, give Toyota/Volvo Keene a look, you won’t be disappointed. More
This is our second car that we bought at Toyota of Keene. We have worked with Joel both times. Joel makes it very easy! We told him what our needs were. He gave us options. He is extrememly enthusiastic and We have worked with Joel both times. Joel makes it very easy! We told him what our needs were. He gave us options. He is extrememly enthusiastic and knowledgable, but NEVER pushy! He let us take our time to make a decision. He then made it extremely easy for us to pick up our car. He was patient and very respectful. I trust him coml;etely to help us make a good choice!!! More
My car buying experience at Toyota of Keene was wonderful. Dave was very friendly and informative.I didnt feel pressured or hasseled unlike at other dealerships. He helped me decide whether it was wonderful. Dave was very friendly and informative.I didnt feel pressured or hasseled unlike at other dealerships. He helped me decide whether it was better for me to lease or buy.I honeslty never considered leasing a vehicle because it seemed so confusing and such a hassle. Thanks Dave for helping. Leasing with the option to buy after the lease was definitely the right choice for me. More
It was a wonderful experience from the first time I dropped by to inquire about the about-to-be released Prius v to my pick up of my new vehicle several weeks later. Ned was a great communicator while dropped by to inquire about the about-to-be released Prius v to my pick up of my new vehicle several weeks later. Ned was a great communicator while I was waiting for the car to arrive, did a fantastic job exposing all the cars features when I picked it up, and has followed up to make sure I know he's there to help with any questions that might arise. I was very, very happy with this purchase experience. I had really disliked my contact with Herb Chambers because of their high pressure sales tactics. Earlier this fall I walked away from purchasing a Mazda 5 because of the terrible experience I had with the sales managers at Wellesley Mazda. So now I'm a very happy Prius v owner. Thanks Ned! More
Dave was a first class perso to deal with from start to finish.He responded very well to questions and concerns. He furthermore handled the trial drive very well and was most patient in answering my many q finish.He responded very well to questions and concerns. He furthermore handled the trial drive very well and was most patient in answering my many questions. He saved all of the materials from my trade in ca and organized them to my satisfaction.If I ever buy another vehicle i hope I get Dave or someone of his character to be my sales person. Robert A. Chase MD More
I have been to this dealership both for a new and a used car, and each time I have found the staff (Joel Robinson in particular) friendly, informative, and helpful. They have an excellent stock of cars to c car, and each time I have found the staff (Joel Robinson in particular) friendly, informative, and helpful. They have an excellent stock of cars to choose from, and will work with you to find the car you want that fits your budget. I have traveled all the way from the other side of Vermont (over 100 miles) to do business with them, since I had such a good experience the first time around. I would recommend this dealership to anyone. More
As someone with 2 kids, a tight budget and a significant need to replace my 2000 Subaru, I was so grateful for the sincere and effective way that my Sales Consultant, Ned Lester, listened to my needs, focus need to replace my 2000 Subaru, I was so grateful for the sincere and effective way that my Sales Consultant, Ned Lester, listened to my needs, focused my search toward vehicles that would meet my price range and worked with a member of the finance team, Ashley Clark, to find the financing that would make it happen. This dealership is # 1 on my list for its extraordinary staff, caring customer service and wide selection of pre-owned cars in excellent condition! More
I owned a 2004 Prius purchased at Toyoya of Keene. The 2004 Prius was totaled in July this year. I survived the accident with bruises to my chest but no other serious injury. I attribute the air bag syste 2004 Prius was totaled in July this year. I survived the accident with bruises to my chest but no other serious injury. I attribute the air bag system in the Prius to have afforded me the protection. This year I found a number of previously owned vehicles at Toyota of Keene. I chose a 2005 Prius that I was able to affordable with the insurance settlement and some out of pocket money. Ned Lester personally went over the car and made sure the mechanics fixed and replaced whatever was needed. I am pleased with the car, the personal friendly service and my experience in dealing with Toyota of Keene. More
This is by far the VERY BEST car dealership I have worked with in over 40 years of car buying. My Volvo S80 is the third vehcle I have bought here and the second from Ned Lester. Ned is terrific and treats with in over 40 years of car buying. My Volvo S80 is the third vehcle I have bought here and the second from Ned Lester. Ned is terrific and treats me as if I am his BEST customer- always. The service department is great and Deb, my service manager is incredibly knowledgable and efficient in taking care of both automobiles and customer. I highly recommend any Fenton Family dealership to anyone looking for a business relationship that is courteous, proficient and does justice to the term "VALUE". Thank you Ned Lester, Deb, Fenton family and Volvo of Keene. More
Great service, paid less than the Edmunds' Fair Market Value which was what we were looking for. Salesperson was not pushy and friendly. Internet available at site. Value which was what we were looking for. Salesperson was not pushy and friendly. Internet available at site. More