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Toyota of Keene
Swanzey, NH
575 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 575 reviews
March 22, 2012
Salesman was very friendly, helpful and knowledgeable. Did not want to waste my time, so was very fast in answering my questions and accomodating my fiancial offers. I would buy from him again any day! Did not want to waste my time, so was very fast in answering my questions and accomodating my fiancial offers. I would buy from him again any day! More
by dicko
Employees Worked With
Joel Robinson
March 12, 2012
Jaime came highly recommended by others at Toyota of Keene. Our neighbor next door to us also spoke highly of Jaime. We were not disappointed, as we got the right person to deal with when we asked abou Keene. Our neighbor next door to us also spoke highly of Jaime. We were not disappointed, as we got the right person to deal with when we asked about our new Camry. Jaime was courteous, not pushy, answered all our questions and gave us the deal we asked for. He took the time to show all features of the car and make us feel comfortable with our new purchase. We recommend him highly and thank Jaime for making our new purchase a smooth and pleasant experience. More
by The Browns
Employees Worked With
Jaime Rios, Jaime Rios
March 10, 2012
While purchasing a used car, I found this dealership very helpful. They should come up with a “no haggle” program though. I don’t care for the back and forth pricing… Employees went to great length to helpful. They should come up with a “no haggle” program though. I don’t care for the back and forth pricing… Employees went to great length to give answers to the questions I had. In some cases multiple times so that I was in complete understanding.. More
by magee1022
Employees Worked With
Shawn and Ashley, Shawn Waters
February 20, 2012
So I must start off by saying, I have NEVER owned a Toyota nor was I very fond of the idea.Not to mention I have had the worse luck with dealers. Well, this past experience changed everything for me! I Toyota nor was I very fond of the idea.Not to mention I have had the worse luck with dealers. Well, this past experience changed everything for me! I have less than stellar credit and needed to get something with a low enough payment, reliable, and good on gas. My answer to my need? A Toyota Matrix. I was greeted as I walked in by some of the most friendly faces, and treated as a person, not just a credit score. The sales rep Shawn, was MORE than able to answer all my questions and even went beyond what needed to be said! They were great about working with my credit, and even offered me the lowest APR I have yet to come across. I came back not even a week later to a ready to go, great looking, new addition to my drive way. Now I have always been a truck guy, but this car so far has been the most fun and well handling car I have yet to own. I recently sent in a question to ask what type of oil they use for their oil changes and got an email back in a matter of hours!They have my business! Thanks again guys!! More
by JoLevesque
Employees Worked With
Shawn, Jeff, and Ashley, Shawn Waters, Jeff Kofoed
February 17, 2012
We have purchased our first Tacoma from this dealership and we will purchase our next one here as well. I came in and explain what I wanted, what I needed, and what I we could do and they provided it to m and we will purchase our next one here as well. I came in and explain what I wanted, what I needed, and what I we could do and they provided it to me. Everything I needed, everything I wanted, and more. More
by jjpaul
Employees Worked With
Led Nester and Steve Hill, Steve Hill, Ned Lester
February 14, 2012
What a nightmare! I was lied to, deceived and the dealership committed fraud to sell me a car that has been nothing but problems. I paid them $150 on top of the sales price to get a thorough checkup dealership committed fraud to sell me a car that has been nothing but problems. I paid them $150 on top of the sales price to get a thorough checkup by the Subaru dealership on the car. They told me everything was fine. The check engine light came on as I drove home. The cruise control was broken and the gas door was jammed so I could not add gas to the car. The truck latch was broken so I could not get into the trunk. That was just the start! UGH UGH When I was taking it in for service, the engine seized on the highway. They are no longer responding to my emails!! More
by damegreene
Employees Worked With
jeff kofoed, scott webber, Bob Swartz
February 06, 2012
An outstanding experience working with Jaime Rios. I was considering two vehicles, one at Toyota of Keene and one at a competitor in Massachusetts. Ultimately it came down to the ability of Jaime and his co considering two vehicles, one at Toyota of Keene and one at a competitor in Massachusetts. Ultimately it came down to the ability of Jaime and his colleagues to put together a very good deal for me. Having been a through the process of buying a car numerous times over the last 23 years of my life this was by far the most pleasant experience and with 5 children they made it quick and convenient. My father has also purchased a couple of vehicles from Jaime and is a happy customer. I will go back in the future. More
by sruggles
Employees Worked With
Jaime Rios, Jaime Rios
January 13, 2012
I bought my Toyota Echo slightly used from Toyota of Keene where I had all service done until the dealership was purchased by the Fenton Family. It seemed a good time, given gas prices, to find someone Keene where I had all service done until the dealership was purchased by the Fenton Family. It seemed a good time, given gas prices, to find someone closer to home to avoid the 45 minute trip. Big mistake! I'm back 'home' and able to leave smiling from a maintenance check by people I feel I can completely trust to do what's neeeded when it's needed. More
by Susan Kranz
Employees Worked With
John Harriman
December 23, 2011
Went in to buy new Tacoma. Mike was very friendly and helpful. We agreed on price and when I later checked on the status of the truck Mike stated there had been a misunderstanding, which dramatical helpful. We agreed on price and when I later checked on the status of the truck Mike stated there had been a misunderstanding, which dramatically raised the price.They stated my trade was part of the price. This was not the case as the price was agreed upon, well before mike asked of I would consider trading my truck. When I complained Mike emailed me a new quote and when I accepted this offer they again said they had made another error and again increased the price by $1,000 dollars in a return email. If you contact me I can provide copies of these emails. I would NEVER waste time trying to get a fair deal here. More
by dgribbons
Employees Worked With
Mike
November 30, 2011
After visiting other dealers, Fenton was a breath of fresh air. From my first contact via the website until I decided to purchase my car, I never felt pressured or taken advantage of. I was put at eas fresh air. From my first contact via the website until I decided to purchase my car, I never felt pressured or taken advantage of. I was put at ease from the very beginning. I will be recommending Fenton to my friends and family. More
by AlisonSylvester
Employees Worked With
James Golisano
