Toyota of Keene

We had a very positive experience dealing with Toyota of Keene. We had been dealing with their "business development group" via email for a couple of weeks prior to stopping in to the dealership. They mad Keene. We had been dealing with their "business development group" via email for a couple of weeks prior to stopping in to the dealership. They made us a deal on a new RAV4 that had been in the emailed advertisements that had been sent to us. It was a very good deal on a very nice car. The 0% financing sealed the deal for us. Two notes, the salesman did not tell us his name when we arrived. Second is that the time to "process the paperwork" seemed to take a while. In the end, we drove out the same afternoon with our new car. We would recommend Toyota of Keene to others out looking for a new or used car. More

Toyota Keene was my exclusive service department for my Toyotas (4Runner, Camry, Corolla). I USED to feel good about this dealership and I USED to think the service department was excellent. Something Toyotas (4Runner, Camry, Corolla). I USED to feel good about this dealership and I USED to think the service department was excellent. Something happened, they try to sell you a timing belt when it has a chain drive (4Runner), or they sell you a timing belt prematurely on a car (Camry). I take in a car for an oil change, get it home (60 mile round trip) and find it isn't done!!!Oil changes when done were consistently, yes consitently, OVERFILLED!!! I wouldn't send my worst enemy to this dealer to have a car serviced!!! Makes me not want to buy a Toyota anymore. More

We had to urgently replace our 2004 Toyota Sienna. We live in White River Junction. We did our homework on line and contacted almost every dealership in the Upper Valley. Toyota of Keene from the very b live in White River Junction. We did our homework on line and contacted almost every dealership in the Upper Valley. Toyota of Keene from the very beginning was ready to talk bottom line. No sales games at all. We were first contacted by Cathy who I believe works in internet sales. She assured us they would beat every other dealer on price and she was right. It was no contest. Toyota of Keene came in thousands of dollars cheaper than some closer dealerships. They also threw in the 100,000 power train coverage. The sales and management staff were very friendly, and very efficient. We loved that they didn't play any of the regular sales games with us eg: how much do you need your monthly payment to be? - I hate that strategy). They also had the best stock in all of our local dealerships. Overall we had a very positive experience buying our new Toyota. It's worth it to take the drive to Toyota of Keene - I would highly reccommend them to any of my friends and family. T More

I dealt mostly with Joel Robinson who was charming, knowledgeable, and helpful. Other employees with whom I interacted were equally helpful - I spoke to someone on the phone before my fisrt visit to th knowledgeable, and helpful. Other employees with whom I interacted were equally helpful - I spoke to someone on the phone before my fisrt visit to the showroom, with someone else at reception when I arrived, and on a return visit after the purchase (when Joel was on a business trip) to enquire about aquiring an owner's manual for the vehicle. My overall experience in making my recent purchase was a pleasure. More

I am relocating from Chicago, so I have many exciting and stressful challenges including buy a new car. The dealership customer service department was incredibly helpful and professional, following up insta stressful challenges including buy a new car. The dealership customer service department was incredibly helpful and professional, following up instantly with emails and phone calls to help me set up appointments to test drive a car. Ned, in the sales departemnt, was very heplful, friendly, and easy to talk to. The dearlship has all the professionalism and resources of a big city dealership combined with the no-pressure, warm, friendly small town values of the family dealership that it is. Highly recommend! More

Very friendly and knowledgable about my new 4-Runner. Walked me through the functions many times, felt very comfortable with my choice of vehicle and dealership. Have and will continue to tell others of Walked me through the functions many times, felt very comfortable with my choice of vehicle and dealership. Have and will continue to tell others of my great experience. Thanks Joel! More

came to look at a car from pittsfiels ma was glad to make the trip, the car is what i expected so glad I took a risk that was worth it. thank you everyone! very friendly and on point, they were not pushy at the trip, the car is what i expected so glad I took a risk that was worth it. thank you everyone! very friendly and on point, they were not pushy at all. thanks for the 08 Suzuki More

easy to work with and reasonable without pressure. We contacted them by email on friday morning and they replied quickly offering a good deal and we drove away a car that afternoon! contacted them by email on friday morning and they replied quickly offering a good deal and we drove away a car that afternoon! More

We were looking to lease a 2012 Rav4 and we didn't see any on the lot so we decided to go inside. Michael Wells greeter as we walked in the door. We told him exactly what we wanted and what our budget w any on the lot so we decided to go inside. Michael Wells greeter as we walked in the door. We told him exactly what we wanted and what our budget was. He brought my new Rav4 around, we took it for a test ride and we knew it was for us. Michael was able to have our monthly payments within our budget. He was extremely friendly and fun to have converstations with. He made our experience at Fenton Family Dealership very memerable and I would highly recommend Fenton Family Dealership to any one seeking a new or used vechile. I am a first time leaser and Ashley was excellent and very expierenced at explaining all the details of leasing to us. She was also very friendy and made the whole singing unstressful. You have a great team of people!!!!! Plus, my family loves my Rav4 and are very happy for me More

Our experience at Toyota of Keene was fabulous from the moment we stepped through the door. Everyone was responsive, Joel was waiting for us, and the front desk was friendly and welcoming. I found exactl moment we stepped through the door. Everyone was responsive, Joel was waiting for us, and the front desk was friendly and welcoming. I found exactly what I wanted, and in spite of some glitches on our part, Joel and the staff were amazingly accommodating! It was actually a super-pleasant and enjoyable day...not what one would expect from a Dealership! We drove 85 miles from our home, and are glad we did. I bought the perfect car for a very fair deal, and even financing was a breeze. It was a totally no-hassle, no-pressure experience. Kristin Lamoureux was our internet connection, and she was very helpful, friendly, and responsive, providing all the initial info I requested. I also spoke to George Thompson, when Kristen wasn't there, and he provided me with complete invoices on both of the vehicles I was interested in. There were no surprises or add-on fees. The dealership is very transparent and super-user-friendly! It was worth the drive!!! More