Toyota of Keene

I purchased a 2002 Ford Pick-up truck from the dealership through Mike Downs. He was hones and forthright. The truck had only 66,000 miles on it I had driven the truck about 200 dealership through Mike Downs. He was hones and forthright. The truck had only 66,000 miles on it I had driven the truck about 200 miles when the it stopped running totally. I drove to Keene (about 40 miles) and gave them the keys. They used a wrecker to bring it in to the shop. They put some mystery parts onto it and said it was fixed. My sister and her daughter drove to Keene to get the tuck for me, as I was out of town. I next drove it about 3 days later and it had no power. They must have missed something. I drove the truck back and they were going to fix it. More parts and the service department did not even keep me informed about the status of the truck. To shorten the story I finally picked it up and drove to Brattleboro. I no more than got there and the truck again lost power. I took it back to the dealership as this is the third time this has happened. I explained I had had it with the truck and the Service department. They agreed to take i t back and have been most helpful in that process. Sales is OK Service needs all the help it can get More

Not your average dealership!! All straight shooters here, friendly, knowledgeable. Everything was covered and explained very well. Purchasing a vehicle here was a very nice experience. Not only is the dealer friendly, knowledgeable. Everything was covered and explained very well. Purchasing a vehicle here was a very nice experience. Not only is the dealership excellent, so is Toyota. More

I recently had to purchase a used car and I had a very limited time to do so. My Sister persuaded to visit Toyota Of Keene. I had always been a Honda owner. I was quite doubtful that I would find a car limited time to do so. My Sister persuaded to visit Toyota Of Keene. I had always been a Honda owner. I was quite doubtful that I would find a car that I liked and I was even more doubtful that I would be able to drive one home that same day. I was on the lot for a few minutes and Mike Wells offered his asistance. Mike explained the many features of the Toyota Corolla. Once I picked out the Corolla I liked Mike made sure I knew what I was buying. I truley believe that Mike Wells went above and beyond to insure that I would be happy with my purchase and knowledgeable about what I had purchased. Mike Wells Is a true asset to Toyota Of Keene. I drove home that same day in my 2009 Toyota Corolla. Thanks to everyone at Toyota Of Keene More

Very friendly and easy people to deal with. A very good experience that can usually be very stressful. It was also very quick to get things done when we came to pick up. experience that can usually be very stressful. It was also very quick to get things done when we came to pick up. More

In anticipation to returning home from an overseas deployment I needed a new car. I contacted Dave Barrett and he took care of everything. Including Toyotas generous discount for military personne deployment I needed a new car. I contacted Dave Barrett and he took care of everything. Including Toyotas generous discount for military personnel. (thank you Toyota!). I literally handled all of the details to the purchase of the vehicle by email from my deployed location overseas. Dave had me go on line and look for the color, the style of the interior, and some of the other features i was interested in adding to the Rav. Dave handled the financing, the registry, and the car insurance. Returning home from my air base as I pulled into my driveway there waiting for me was my 2012 Toyota Rav 4 My wife had tied red, white, and blue balloons to the car and it looked very sharp. Of all the things I was worrying about back home while overseas, buying my new Toyota was not one of them. If you are looking for top notch customer service in purchasing a vehicle ask to speak to Dave Barrett of Toyota of Keene. More

Jamie was great to work with. Iknew what I wanted and he went out of his way to see to it that I was satisfied. went out of his way to see to it that I was satisfied. More

Had an absolutely perfect experience from start to finish. Stress free negotiation process, and the coordination of the delivery process was flawless. Dealership facility and vehicle lot very well m finish. Stress free negotiation process, and the coordination of the delivery process was flawless. Dealership facility and vehicle lot very well maintained. Manager, Dave Barrett, and Sales Consultant, Jaime Rios, couldn't have been more helpful. Will definitely return for my next vehicle purchase. More

I DID BUSINESS WITH THIS DEALERSHIP (WHICH IS 70 MILES AWAY FROM MY HOME)BECAUSE OF THE GSM,DAVID BARRETT. I HAVE DONE BUSINESS WITH MR. BARRETT IN THE PAST AND WOULD TRAVEL UP TO 100 MILES FROM HOME TO D AWAY FROM MY HOME)BECAUSE OF THE GSM,DAVID BARRETT. I HAVE DONE BUSINESS WITH MR. BARRETT IN THE PAST AND WOULD TRAVEL UP TO 100 MILES FROM HOME TO DO BUSINESS WITH HIM AGAIN. HONESTY AND SINCERITY ARE HIS TWO GREATIST TRAITES. WHEN YOU DO BUSINESS WITH MR. BARRETT YOU GET A GREAT DEAL FROM A GREAT PERSON AT A GREAT DEALERSHIP. More

This is my second vehicle purchased (leased) from Toyota of Keene. The overall experience has been just fine: the dealership and all its personnel have lived up to or exceeded my expectations. My new vehicl of Keene. The overall experience has been just fine: the dealership and all its personnel have lived up to or exceeded my expectations. My new vehicle was delivered spic-and-span clean and with the traction motor battery fully charged and the fuel tank full. Ned Lester initially helped to clear up some confusion with my on-line registration, then "held my hand" through the ordering and leasing procedures, which went off without a hitch. I am particularly pleased with all aspects of the dealership and plan to continue doing business with them in the years to come. More

Best experience for my first new car purchase. Mike and Steve were more than helpful and full of enthusiasm. No pressure from MIke which was a definite plus. Will shop here again. Thank you so much. Steve were more than helpful and full of enthusiasm. No pressure from MIke which was a definite plus. Will shop here again. Thank you so much. More