
Toyota of Keene
Swanzey, NH
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We had to have some emergency service done on our car while vacationing in the area. We were so impressed with the kindness that had been afforded to us, that we decided to look into buying a new vehicl while vacationing in the area. We were so impressed with the kindness that had been afforded to us, that we decided to look into buying a new vehicle from them even though we lived 100 miles away. Our decision to purchase was made rather quickly, when our daughter decided that she wanted to take our Volvo XC70 to college with her. We literally decided on a Thursday to buy, travelled to Keene on Friday, did the paperwork, and drove home with our new car. Joel was easy to work with, and made the process seem easy. I would recommend this dealership to anyone who wants to be treated well, and wants good service both in sales and repairs. More
Adam worked closely with me to put together an initial price quote, then was willing to negotiate to a price that I was willing to pay and that was competitive with other dealer quotes. He was extremely h price quote, then was willing to negotiate to a price that I was willing to pay and that was competitive with other dealer quotes. He was extremely helpful when I picked up the car, showed me the details of the new display system, and helped me transfer my possessions from the old car to the new car. More
As usual, Joel was extremely customer focused. Great job serving my needs and facilitating the sale without overselling the vehicle, or discrediting other dealerships or brands. serving my needs and facilitating the sale without overselling the vehicle, or discrediting other dealerships or brands. More
This is the third vehicle we have purchased from this dealer in the past six years. As with all of the previous visits we feel that we were not pressured in any way to take this offer. We were treated in dealer in the past six years. As with all of the previous visits we feel that we were not pressured in any way to take this offer. We were treated in a professional, yet friendly and courteous manner. More
I have leased or owned 10 vehicles in the last 10 years. This was the best, easiest, more pleasurable car experience to date. I would highly recommend this dealership and Jamie to all people I know looking This was the best, easiest, more pleasurable car experience to date. I would highly recommend this dealership and Jamie to all people I know looking for a car. More
Mike and Steve were excellent. Both exceeded my expectation. I was very tired from shopping for a car at a few other dealerships. That experience was painfully slow compared to Toyota. My need expectation. I was very tired from shopping for a car at a few other dealerships. That experience was painfully slow compared to Toyota. My needs were met by both and I would be happy to do business with them again. Brian Ebbighausen (603) 256-8550 More
Ned listened to my needs and found me a car that had all the features I wanted. The price was right, the service was great, & I got to drive the car home the same day!!! the features I wanted. The price was right, the service was great, & I got to drive the car home the same day!!! More
It was mine and my wife 49th Anniversary and I wanted to make it a very rememberable event. So I thought, what better way then to buy her a new car. I have had Toyota automobiles since 1996 and we both ha make it a very rememberable event. So I thought, what better way then to buy her a new car. I have had Toyota automobiles since 1996 and we both have admired the RAV 4 since it first came on the market. With not much time remaining (3 days) before our Important date I went to my Toyota Dealer and met Mr. Jaime Rios and explained what I had in mine. Jaime was very friendly, very knowledgeable about the RAV 4 and picked up right off on what I wanted to do. After I picked out the RAV 4, color, I thought she might like and at a cost I felt comfortable with Jaime suggested I take the automobile for an overnight test drive and surprise her with it the next morning. So, with Jaime, the plan was put in place. Only Jaime went steps further, He came to my residence the morning of our Anniversary took my Corolla, replaced it with her new RAV 4 and put a very large RED Ribbon on the new car. Needless to say, my wife was very, very excited and very and happily pleased. I would like to take a moment and again say, Thank you Toyota and Jaime Rios for making this event a very rememberable Anniversary. More
We have dealt with Toyota of Keene for the past 6 years. They gave us a fair price on our first two Toyotas, expedited delivery, and went out of the way to help us. For the past 6 years, they have provided They gave us a fair price on our first two Toyotas, expedited delivery, and went out of the way to help us. For the past 6 years, they have provided us outstanding service. Friendly people, accommodating scheduling, well-explained service needs and similar customer-friendly activities. It was time to trade-in one of our Toyotas and we considered all area dealers. But, our past experience (especially with this service department)caused us to short-list Toyota of Keene. While one could question the usual "bait" of "special trade-in values" used to entice one to make a trade-in, they ultimately came to a reasonable price . . . not the "best" price available, but a "fair" price and continued association with a very good service department. More