Toyota of Keene

Obviously Toyota is making money, or they wouldn't be in business. Toyota is smart - it is not just "make this sale".... make it a winning experience for everybody and #1 people will come back and #2 peopl business. Toyota is smart - it is not just "make this sale".... make it a winning experience for everybody and #1 people will come back and #2 people will tell their friends : ) This was the most positive vehicle experience I have had to date! I felt good the day we purchased the truck and I continue to feel like it was a good decision - with other dealerships this has not been the case!! Thank you for your help, I hope to continue this relationship going forward : ) More

I first contacted Toyota of Keene via online chat. My questions were answered thoroughly, and my request for the e-price of a vehicle was responded to via email and by telephone response within 30 minute questions were answered thoroughly, and my request for the e-price of a vehicle was responded to via email and by telephone response within 30 minutes of the request. I had set up a tentative time on the next day to discuss the vehicle I was interested in purchasing, and although I was unable to go to the dealership until later that day, I was greeted warmly and seated right away. The transaction was as smooth as it can get: I was given a fair price on my trade, I was given a fair price on the vehicle I purchased, and the sales/financing team went to bat for me to receive a better interest rate on the car loan. I had one concern after leaving the dealership with my new-to-me car, and that concern was responded to promptly -- and had already been handled. I highly recommend this dealership, and I will absolutely return for my next purchase. More

I traded in for a 2013 corolla sport. I don't think I remember everyone working...but all those involved were very helpful,pleasant, and knowledgable. It was a pleasure to work with them. I will continue remember everyone working...but all those involved were very helpful,pleasant, and knowledgable. It was a pleasure to work with them. I will continue to do business with toyota in the future! More

This was a great experience!! Everyone was friendly, and very helpful. I had also made a request that I had lost my engagement ring in the brake of my car, and your dealership was great to help me retrieve very helpful. I had also made a request that I had lost my engagement ring in the brake of my car, and your dealership was great to help me retrieve this. Thank you so much, this means alot to me that you culd do this. I still can't believe the deal I got. Thanks again. Lisa Baker More

No pressure sales approach. If you have owned a Toyota in the past, you don't need to have big pressure salesmen....the cars and trucks sell themselves. Shawn allowed us to drive what we wanted, I liked in the past, you don't need to have big pressure salesmen....the cars and trucks sell themselves. Shawn allowed us to drive what we wanted, I liked that we were able to take the vehicle out without a salesmen and we could decided for ourselves. More

Cathy Gannoe was very helpful online and got information back to me very quickly which is the reason we went to this dealership. She sent me the specs on the vehicle right away that were not listed in the t back to me very quickly which is the reason we went to this dealership. She sent me the specs on the vehicle right away that were not listed in the toyota certified ad and let us know the vehicle was still available so we did not make a 2 hour trip each way only to find out the vehichle wasn't there. Mike Wells was also very efficient and had the vehicle ready to go when we got there for a test drive. It was very busy when we got there but he was great. I was especially happy that we did the transaction the same day which saved us another two hour drive each way. We were looking for something larger than the RAV 4, yet still fuel efficient that was able to hold more passengers when we needed to flex up as we have 7 grandchildren now, four of which are in carseats. One of my grandaughters made me take her out for a ride around her neighborhood the next morning and already had DVD's picked out to put in the vehicle. Thank you all so much for making this happen! We love the Highlander hybrid and would highly recommend this dealership to everyone. Thank You again, Kathy and Gary More

This was the best car-buying experience I have ever had. Mike was knowledgeable about the car and kept the process moving efficiently. Thanks for making this so easy. Mike was knowledgeable about the car and kept the process moving efficiently. Thanks for making this so easy. More

We drove up from Massachusetts (1 1/2hrs)to look at a used 2008 4Runner. Mike Wells couldn't have been more helpful. A no pressure, take your time sales approach to car sales. What a breath of fresh air. used 2008 4Runner. Mike Wells couldn't have been more helpful. A no pressure, take your time sales approach to car sales. What a breath of fresh air. After completing the deal with a very qualified and congenial finance dept. we were faced with a snafu getting the vehicle home in Mass. without the proper legal registration, which Mike quickly solved by offering a dealer"s plate and a Fed-Ex mailing pack to return the plate to them. Problem solved! Our thanks once again to Mike Wells and Toyota of Keene for a job well done. More

I went in knowing exactly what I was looking for and they gave me exactly what I was looking for and at a price I could afford. They are awesome! I absolutely recommend! gave me exactly what I was looking for and at a price I could afford. They are awesome! I absolutely recommend! More

We had to have some emergency service done on our car while vacationing in the area. We were so impressed with the kindness that had been afforded to us, that we decided to look into buying a new vehicl while vacationing in the area. We were so impressed with the kindness that had been afforded to us, that we decided to look into buying a new vehicle from them even though we lived 100 miles away. Our decision to purchase was made rather quickly, when our daughter decided that she wanted to take our Volvo XC70 to college with her. We literally decided on a Thursday to buy, travelled to Keene on Friday, did the paperwork, and drove home with our new car. Joel was easy to work with, and made the process seem easy. I would recommend this dealership to anyone who wants to be treated well, and wants good service both in sales and repairs. More