Toyota of Keene

My original contact with Toyota of Keene was to purchase a part for my 1999 Toyota 4-Runner. While on the premises, I looked at the used trucks available and became interested in a neat, clean 2000 4-Runner a part for my 1999 Toyota 4-Runner. While on the premises, I looked at the used trucks available and became interested in a neat, clean 2000 4-Runner, which I ultimately agreed to purchase after a very amiable, low key, but effective interaction with Salesperson Dennis Kerbawy. After taking delivery of the vehicle it developed a minor rattle which led to a series of inspections that ultimately revealed an issue undefined by previous inspections serious enough to necessitate returning the vehicle. Dave Barret, his Service Manager and his General Manager, Mr. Schwartz all worked together with Salesman Dennis Kerbawy to create a solution to the situation. They developed a very fair alternative deal for me and I was able to replace the truck with a slightly newer vehicle, still in my price range. It is important to emphasize that every one of the individuals who dealt with me throughout this marketting anomaly was cordial and full of intent to insure that my best interests were realized. The Fenton Family of Dealerships and its staff are a phenomenal example of good business in Vehicular Sales. I highly recommend Dennis Kerbawy and his sales support team as the man who can facilitate your next important vehicle purchase. When it comes to experience, patience, and demeanor, he has it all. Stop by Toyota of Keene and ask for Dennis. You will be totally satisfied with your experience. More

Dennis is "The Man"! I thoroughly enjoyed my time spent with him. The entire gang was as friendly as could be. I will forever be a fan of Fenton Auto Sales - and I will always be looking f time spent with him. The entire gang was as friendly as could be. I will forever be a fan of Fenton Auto Sales - and I will always be looking for Dennis for any future purchases! More

To start, dealership was a very low key environment. I was able to look around the lot without being pestered about what I was looking for. The showroom was busy, so it took a few minutes for me to be hel was able to look around the lot without being pestered about what I was looking for. The showroom was busy, so it took a few minutes for me to be helped, but as soon as someone opened up we were off and running. Joel was very friendly, tons of energy. Very straight-forward experience with what I was looking for, how much I was willing to spend, etc. I did have to press him about the exact vehicle I was looking at (it was flagged as reserved, which may have been the cause for hesitation). The test drive went fine, I was pleased with the way the vehicle drove, and Joel was very thorough about the information on the truck. When it came down to working through the numbers, there was some back-and-forth activity on his part, but that's to be expected. We initially did get the pricing to the point I was looking for to make it affordable for me, but that price point changed when I sat down with the finance manager. A tweak to my down payment got me back to my price point, and it was a relative small price to pay for it. Overall, I was satisfied. It was a longer process than I anticipated, but I attributed that to it being busy. More

I was very pleasantly surprised by my experience buying from Michael Wells at Toyota of Keene. He was not pushy but made the vehicle available to us. He pointed out all of the features of the vehicle wit from Michael Wells at Toyota of Keene. He was not pushy but made the vehicle available to us. He pointed out all of the features of the vehicle without any pressure. I was also impressed by the other sales staff who asked if we'd been helped when Michael was away from us. They didn't ask in an aggressive manner like we were "prey" but in a customer service way to ensure that we were helped. The vehicle was also ready when promised. I would happily return to Toyota of Keene for future vehicle needs. More

We have bought 4 vehicles from Toyota Volvo of Keene since 2003: 2 new 4-Runners, a new Tundra and most recently a new Camry. We have also leased with Toyota. The service has always been outstanding and since 2003: 2 new 4-Runners, a new Tundra and most recently a new Camry. We have also leased with Toyota. The service has always been outstanding and the prices affordable. They are child friendly, which makes the experience that much easier! You are greated with a smile and treated with respect. The sales staff does not pressure you into buying something that you don't need or want, but they will give you information to make informed decisions. When the time comes around, I will be returning to Toyota Volvo of Keene without question! More

Every time we visit Toyota Volvo of Keene Joel always greets us by our first names and remembers both our children's names. He is always able to help get us what we need when we need it. We will always g greets us by our first names and remembers both our children's names. He is always able to help get us what we need when we need it. We will always go to this dealership as long as there are people like Joel there to help us into the car we want! More

Salesman knew we were .shopping around and we were not pressured into buying that day. They were able to meet what we needed as far as financing. The car was prepped in a few hours after our decision pressured into buying that day. They were able to meet what we needed as far as financing. The car was prepped in a few hours after our decision More

This is the 12th new car I have purchased since 1976...unequivocally, the best dealership experience I have EVER had. No hassle, no pressure...ordered exactly what I wanted from the factory in Jap 1976...unequivocally, the best dealership experience I have EVER had. No hassle, no pressure...ordered exactly what I wanted from the factory in Japan...Dave Barrett kept me informed throughout the process from ordering the vehicle to delivery. I could not have asked for more! This is the 3rd Toyota I have purchased through Dave Barrett and will continued to deal with him as long as I am driving new cars...hopefully for a few more years to come! Buy here with absolute confidence that you will be pleased with your Toyota buying experience. AND...my Prius C is all and more than I hoped for! More

After a less than positive experience at this dealership in 2011, Ned came to me and suggested he would do everything he could to get me into a newer truck without the hassles I endured last year. He went in 2011, Ned came to me and suggested he would do everything he could to get me into a newer truck without the hassles I endured last year. He went to bat for me and got a trade price for my current vehicle while also getting the dealership to drop the price of my new truck to make my payments work. The team at Toyota is dedicated and care about their customers. I would encourage anyone in the market to stop in and see what they can do for you! Sincerely, Bob McGilvery More

When my wife and I entered the dealership, Joel made us feel very welcome. He managed to meet the price I wanted and arranged terms of finance that were very good. There was not a hard sell approch, but mo feel very welcome. He managed to meet the price I wanted and arranged terms of finance that were very good. There was not a hard sell approch, but more like two friends discussing the price of concert tickets or something. I have dealt with another Toyota dealer in MA, to which I would never go back to, But I would perchase my new vehicle from this dealer. More