Toyota of Keene
Swanzey, NH
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The service was very knowledgeable and to the point (honest), and kept me well-informed as to what my options were. Over all the experience went well and i would recommend it to anyone. (honest), and kept me well-informed as to what my options were. Over all the experience went well and i would recommend it to anyone. More
Thanks for contacting me. I went in for service on monday and by Saturday I had a new truck. when I woke up that morning I didn't know I was buying a new truck. That's what makes life so interesting. It's a and by Saturday I had a new truck. when I woke up that morning I didn't know I was buying a new truck. That's what makes life so interesting. It's a nice truck and so far i'm very happy. Thanks again. More
David Cox was fantastic! He was such a nice guy and helped me through the entire process. He answered all my questions and negotiated on my behalf. His customer service skills are the best I've ever en helped me through the entire process. He answered all my questions and negotiated on my behalf. His customer service skills are the best I've ever encountered. I felt like he was family by the time the day/deal was done. I would recommend every person looking for a car to meet with David and go to this Toyota. Thank you, David!! More
Have dealt with them for now a second time. Both times extremely nice and reponsive to what I told them I wanted. Tried the up-sale me only once and I told them my price point from a lease and that is wh extremely nice and reponsive to what I told them I wanted. Tried the up-sale me only once and I told them my price point from a lease and that is where the up-selling stopped, the entire time they stayed to the price and type of car I wanted. Have dealt with two other dealerships here in the Boston area and I find myself headed back to Keene after every encounter. The extra drive from Boston back there is worth the effort for the customer service provided. More
David Cox was exemplary in his expertise on the car I was interested in as well as all all the other possibilities available from Toyota. He worked diligently to set up a contract that was fair and affordab interested in as well as all all the other possibilities available from Toyota. He worked diligently to set up a contract that was fair and affordable for me. He has made himself available for all my questions and/or concerns. I did not feel pressured by David. He is a good salesman - the perfect combination of informative and helpful without the hounding or bullying that many automobile salesmen seem to utilize. Valerie was also very kind and assisted me quickly with all the paperwork. More
Toyota Volvo told my wife that her car was unsafe to drive because of a bad inner tie rod and the tires needed to be replaced. The tires were practically new when we bought the car from them 10,000 mile drive because of a bad inner tie rod and the tires needed to be replaced. The tires were practically new when we bought the car from them 10,000 miles ago. Are you kidding me We then had the car looked at by Nissan and they told us there was nothing wrong with the front end of our car. The tires were wearing in the center because they "The Professionals" over inflated the tires. Are you kidding me Talk about taking advantage of a women More
It was a big decision for me to buy a new truck after my Ford product died a slow, painful and untimely death! I had owned Toyota trucks before and knew of their durability so I went to my local dealer to e Ford product died a slow, painful and untimely death! I had owned Toyota trucks before and knew of their durability so I went to my local dealer to explore the possibilities of getting back into a Toyota Tacoma. David Cox was my salesman and he very kindly put up with my vacillating and questions but very nicely guided me through the process. Very patient, humorus, and very communicative without being overbearing. Very smooth process. My only complaint would be that right as I was signing papers to take delivery of the vehicle several additional warranty options were sprung on me, not by David, but by the finance manager. I wish I had known about them prior to signing so that I could have had time to consider them and figure out how much I was willing to spend over and above the cost of the vehicle. I presume the dealership hopes for a quick upsell to the customer made in a spur of the moment decision. Dealing with David actually was rather fun though!! I would recommend him if anyone asks me for a reference there. More
We've purchased a number of vehicles from Fenton dealerships over the years. The last two purchases were handled by Jamie Rios. Jamie is a true professional, is very knowledgeable and pleasant to wo dealerships over the years. The last two purchases were handled by Jamie Rios. Jamie is a true professional, is very knowledgeable and pleasant to work with. More
I contacted Toyota of Keene through Internet sales. I received great information on my truck right away, agreed on a price and made arrangements to see the vehicle and take delivery all via e-mail. When received great information on my truck right away, agreed on a price and made arrangements to see the vehicle and take delivery all via e-mail. When I got to the dealership, the car was as promised, prepped and ready to go. I was able to test drive the truck along with others in a completely no pressure environment. The purchase process was simple, quick, and efficient. While I made the final arrangements, the truck was inspected, filled with gas and the plates were put on. Excellent experience from Cathy in Internet sales to Shawn Waters, my salesman, and Steve Hill. Thanks to all, I would highly recommend the dealership. Regards, Mark D. More
Both of the guys had amazing customer service and answered any questions I had about the car. Joel made sure that I knew all the buttons on my car before I left the lot! Thanks guys! answered any questions I had about the car. Joel made sure that I knew all the buttons on my car before I left the lot! Thanks guys! More