Toyota of Keene

Everyone was so friendly and helped a first time leaser to feel a bit less nervous. It was all step by step and easy to follow and even fixing a minor number mix-up didn't make the experience negative at a to feel a bit less nervous. It was all step by step and easy to follow and even fixing a minor number mix-up didn't make the experience negative at all. There was no pressure and pricing seemed fair. More

I have followed Dave Barrett for the last eleven years! Dave has always been extremely helpful and accommodating. Dave always gives 100% effort to make the purchase/lease work. There is never any hassl Dave has always been extremely helpful and accommodating. Dave always gives 100% effort to make the purchase/lease work. There is never any hassle or pressure. I am always kept informed throughout the process from what I am looking for to vehicle delivery. Bottom line – if you are looking for top notch customer service, speak to Dave Barrett. My experience with both Ned Lester and Valerie Woiciechowski was very pleasant and positive! They were both very friendly and helpful. Valerie was easy to talk with, knowledgeable, as well as funny!! I will continue to make the drive from Norfolk, MA to Keene to deal with Dave, Ned and Valerie! One couldn’t ask for a friendlier group of people from sales to the finance office. A very positive experience indeed… More

This review is for Toyota of Keene Service Department. I had originally bought my Tacoma pickup from Norm Wagner Toyota but I was not pleased with the quality of price of their service. They (Norm Wagner I had originally bought my Tacoma pickup from Norm Wagner Toyota but I was not pleased with the quality of price of their service. They (Norm Wagner Toyota) had used the alternative weight oil rather than the recommended weight oil and it took nearly an hour and a half for what was supposed to be a 20 minute appointment. They said it did not make any difference. A friend told me about Keene Toyota so I brought my truck in for service, including its 30k service, and was very pleased with their work and fair price. I like their waiting station and wifi because I can stay productive while they take care of my vehicle. I have also brought this truck in for the recalls and for a faulty parking brake that needs occasional lube underneath. Their work on the recalls was excellent including the use of a loaner car. I really like the occasional coupons they send in the mail that helps out too. More

Thank you to the Fenton Family dealerships for helping us find what we really wanted and needed. A special thanks to Scott for his devoted time and efforts in truly making us happy customers. Scott Perry is find what we really wanted and needed. A special thanks to Scott for his devoted time and efforts in truly making us happy customers. Scott Perry is a great salesman. More

My recent experience at Toyota of Keene was outstanding. My previous vehicle was getting older and with times being as they are, I did not want to start running into repair issues. I had purchased my car n My previous vehicle was getting older and with times being as they are, I did not want to start running into repair issues. I had purchased my car new/used at the same dealership several years before and other members of my family had recent, good buying experiences there, as well. The salesperson I worked with, David Cox, was respectful of my price point, recognized the style car I was seeking, and worked with me on every aspect of the agreement. I received a very satisfactory trade in deal for my previous car. He also worked with me on the price of the new/used 2010 Toyota Matrix I purchased to make it fit within my budget. The financial team spent a great deal of time seeking a bank that would meet my needs and offer a reasonable interest rate. They even included a warranty for 60,000 miles with roadside assistance and helped me organize all relevant contact numbers in my phone. Talk about great service! Mr. Cox insisted that the car be thoroughly cleaned and touched up before I picked it up and the car was in excellent shape when I received it. I was really impressed with their service, ability to work with customers in a friendly manner, and commitment to making a deal that fits the needs of all involved. I would highly recommend them. More

Joel was very patient with us in finding the vehicle we wanted. No pressure during the sale what so ever. Everyone in the dealership was smiling and friendly. It's all about customer service, and at Toyota wanted. No pressure during the sale what so ever. Everyone in the dealership was smiling and friendly. It's all about customer service, and at Toyota Volvo of Keene they have this figured out More

I have only bought one vehicle ever from a dealer, mostly because I cannot stand car salesman they are very intimidating I feel like prey and they are the predators..but I needed a truck and fortunately I re because I cannot stand car salesman they are very intimidating I feel like prey and they are the predators..but I needed a truck and fortunately I received Scott Perry as a salesman and he was great! An honest, humble man who is unassuming and respects your rights, I felt very comfortable with him and the buying experience was good. If you go to Toyota of Keene, go right for Scott Perrys desk. More

As a return customer, I was once again very please with the Service. Joel Robinson and his team went above and beyond and gave me excellent service. Joel has been my Car Salesman for many years and for ma the Service. Joel Robinson and his team went above and beyond and gave me excellent service. Joel has been my Car Salesman for many years and for many more years to come. Thanks Joel Robinson and Toyota Volvo. More