Toyota of Keene
Swanzey, NH
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Scott Perry and Steve Hill were both Excellent throughout the process. Scott's Knowledge of the Toyota products were unmatched. I went In thinking that I would purchase a Corolla LE but ended up purchasing a the process. Scott's Knowledge of the Toyota products were unmatched. I went In thinking that I would purchase a Corolla LE but ended up purchasing a Camry XLE. After the purchase Scott went through step by step with all the features with my wife and I which we thought was very helpful. Vehicle was prepped and fueled just as Scott said it would be. Steve Hill financial manager did an excellent job as well. Steve had all paper work filled out and explained all aspects of the process and forms in detail. Steve was a real pleasure to deal with. This was my 3rd new vehicle that I've purchased from Fenton Toyota, that speaks volumns more then any recommendation I can give. rate experience: A +++ More
Jeff was absolutely phenomenal. He was friendly, flexible and personable. He set me up with Mike, who was very knowledgeable. He didn't push the "sale" on me, and was patient and kind in his approach. In ad and personable. He set me up with Mike, who was very knowledgeable. He didn't push the "sale" on me, and was patient and kind in his approach. In addition to the great customer service, my car was actually delivered sooner than expected. WOW! Overall, my experience at Toyota/Volvo of Keene was fantastic. I didn't feel intimidated, as I had at other dealerships in the past. I will recommend all of my friends/co-workers/family to this dealership. Thank you Jeff and Mike...you guys were great!!! :) And, I LOVE MY PRIUS!!! More
I recently purchased a Prius V from Toyota of Keene. I worked with Jaime Rios and Dave Barrett. This is the second vehicle I have purchased from them. As with my first purchase this time was also a pl worked with Jaime Rios and Dave Barrett. This is the second vehicle I have purchased from them. As with my first purchase this time was also a pleasure. I was treated fairly and professionally and very impressed with their product knowledge and attention I was given. I would highly recommend anyone to Jaime, Dave and Toyota of Keene! More
I ask if the car had two keys that come with car was told yes when I pick up the car was told they lost it they did order another one for me if I didnt ask it would have cost me 300 dollars for a new st told yes when I pick up the car was told they lost it they did order another one for me if I didnt ask it would have cost me 300 dollars for a new starter key.I ask for price for extended warrenty they gave me the price when I was doing the paper work for the car I ask if I could think it over and get it later I was told I have to get it now or I could not get it . Would have like to know about it before I was picking up the car. Would have been nice if they could have done the registration for us they couldnt figure out how to swap my daughters plates with mine. Mike Downes was nice to talk and deal with. New Hapshire does not have warranty on used cars safety things only Mass. warrenties every thing More
Great dealership with outstanding staff! I drove 1 hour and 45 minutes to deal with them and my experience was awesome. Joel, Jeff and Dave worked together with me to get fair value for both of us. Truck w and 45 minutes to deal with them and my experience was awesome. Joel, Jeff and Dave worked together with me to get fair value for both of us. Truck was beautifully prepped and waiting when I arrived and things moved quickly and painlessly. Val in Finance was a pleasure to work with. Definitely worth the trip!!! More
I would strongly recommend Toyota Keene for any new car purchase. They have excellent customer service and will work very hard to find a great deal. I am always worried going into a dealer to trade, but th purchase. They have excellent customer service and will work very hard to find a great deal. I am always worried going into a dealer to trade, but they offered me a fair price and got me into a beautiful new 2013 Toyota Camry. This is a 5 star dealership because they don't pressure you into a deal you don't want, they offer fair prices, and have great customer service. More
This dealership was professional and courteous, answering all my questions and getting me all the related documentation expediently. I always felt they were operating transparently and were committed to a all my questions and getting me all the related documentation expediently. I always felt they were operating transparently and were committed to a positive customer experience. The car was clean as a whistle and they even filled up the gas tank! My vehicle was priced competitively and I drove all the way from NJ to prove it! I would buy from this dealership again. I enjoyed working with Craig B. as he went above and beyond the call of duty to ensure my trip back to NJ went smoothly! More
We were greeted in a very friendly manner and were treated with respect. All of our questions were answered to our satisfaction. An explanation of features on the vehicle was very positive. We are ver treated with respect. All of our questions were answered to our satisfaction. An explanation of features on the vehicle was very positive. We are very pleased with this dealership. More
I have leased vehicals (two Rav 4's) from Toyota of I have leased vehicals (two Rav 4's) from Toyota of Keene in the past. I have found there sale/service departments to to very helpfull,friendly an I have leased vehicals (two Rav 4's) from Toyota of Keene in the past. I have found there sale/service departments to to very helpfull,friendly and professional. Shawn Waters was my leasing consultant. He was very patient and knowlegable about my vehical and the leasing process. Valerie W. was very helpful with the financeal aspects of the lease. I have been bringing my Rav 4 to the service dept. for many years. There work has always been professional and prompt. More
I purchased a toyota from this dealership back in 2011 and had a great experience. Went back on Monday and purchased a Volvo. Had another great experience. They remembered both me and my fiancé from our p and had a great experience. Went back on Monday and purchased a Volvo. Had another great experience. They remembered both me and my fiancé from our precious purchases and made it a personal and easy process. The staff is always friendly and easy to work with. Craig is new to the toyota-Volvo family and was fantastic to deal with... Steve in finance is alway friendly and fast. Would recommend this dealership to anyone looking to buy or trade in a toyota or Volvo... More