Toyota of Keene

This is the second car that I've purchased from Keene Toyota. In both instances, I was pleased with the purchase price and the professionalism of the sales staff (Sales Representative, Sales Manager and Toyota. In both instances, I was pleased with the purchase price and the professionalism of the sales staff (Sales Representative, Sales Manager and Finance Manager). They were informative, helpful and truthful and knowledgeable about their product. Shawn Waters has been most helpful and has called several times to see if I had any problems/questions...very customer service oriented. I will not hesitate to return when ready to purchase my next car. More

Joel was fantastic. The dealership didn't have the color my wife wanted with the options she wanted. Joel found the vehicle and it was on the lot 3 days later. We could not be happier with the servi color my wife wanted with the options she wanted. Joel found the vehicle and it was on the lot 3 days later. We could not be happier with the service Joel offered and the Venza we got. More

I went down to Fenton just to test drive a Corolla and because of their fair price and what they gave me for my trade, I drove home with my 2010 Corolla that day! They were all very helpful and far from p because of their fair price and what they gave me for my trade, I drove home with my 2010 Corolla that day! They were all very helpful and far from pushy - which has been my number one issue with car dealerships. I would highly recommend Toyota of Keene and we will be going back in the future for our next vehicle purchase. More

I have purchased a number of vehicles, both used and new. I have not experienced a smoother process in my time. It was wonderful. Thank you for making this such a pleasure. I have not experienced a smoother process in my time. It was wonderful. Thank you for making this such a pleasure. More

Bought a brand new Camry... The car is gorgeous and all of the vehicles there look meticulously maintained, both new & used... The dealership is clean, well laid out, and professional... There is a very la of the vehicles there look meticulously maintained, both new & used... The dealership is clean, well laid out, and professional... There is a very large inventory of both new & used vehicles to choose from... I appreciated the internet price option with the entire inventory on line to do the shopping BEFORE going there as I don't like to be followed around while comparing vehicles... The salesman, Shawn, was extremely friendly, very polite & knowledgeable, seems to be a straight-shooter without 'salesman double-talk' techniques so we felt he was honest & straightforward... He answered all of our questions readily & completely, without any hesitation. We came in with the internet 'bottom line prices' in hand, so we started from there. That meant that the agreement on the price was done without the typical 'let me go ask my manager' nonsense that so many places employ trying to come to an agreeable price without giving more away than necessary. I prefer that a dealership simply cut to the chase to where they will go to instead of dick around for hours when they already know their bottom price in advance... So why spend hours getting there? Shawn was honest about the 'trade in situation' and so we chose not to trade in because it was in our best interests not to because it would not have shifted the price any lower, it was as low as it could reasonably go (A price verified by contacting two other dealers to see if they could do it one better, but they actually couldn't even match it unless we qualified as college students - We don't--)... So, we felt comfortable that the price was fair to everyone, so we bought it... The dealership also offers excellent maintenance options and reasonably priced add ons for peace of mind to the customer... The process was fast & easy. No BSing around. The price offered was fair & reasonable. The finance process quick & painless. Steve Hill, the finance mgr, was very knowledgeable, professional, and FAST... The paperwork, while always a ton of it no matter where you buy a car, was fast, fully & clearly explained, easy to understand, and took minimal time to complete. We were very pleased that they also offered a Zero % interest rate with the option of as little as Zero down... The only suggestion I'd make is for them to put that prominently on their website as I didn't notice that they offered it and almost went somewhere else that had what seemed to be a lower interest rate than them... We were pleasantly surprised to discover ZERO% and he let us know about it right away when we arrived, making us that much more likely to agree to a sale with their dealership... (I'm sure it is nationwide through Toyota, but did not SEE it offered on the website)... That isn't a complaint, simply a suggestion... (-; All in all, it was THE BEST car buying experience I've ever had... and we've bought a LOT of cars over the years, so that is high praise... I'd rate them A+++ and recommend them to anyone looking for a great car at a fair & reasonable price... They won't beat it anywhere else... More

Buying a car has never been easier or more stress free. Everyone I worked with from sales to financing was truly exceptional. It is rare to say that a car buying experience is pleasant. Everyone I worked with from sales to financing was truly exceptional. It is rare to say that a car buying experience is pleasant. More

From the moment I began working with Adam Zinn I knew that I had found the right salesman for me. No high pressure, just educational facts to help me make my decision. I left town shortly after and Ada that I had found the right salesman for me. No high pressure, just educational facts to help me make my decision. I left town shortly after and Adam and I finished the entire purchase via email. Adam responded to all my questions in a timely manner. It felt as if he was my partner in making sure I got the car I wanted and needed. None of the high power pushing or the scary "car salesman" tactics where you feel that you are at the mercy of someone because you want a particular car. I actually got a slightly better price elsewhere and Adam worked with me on meeting the price. I wanted to give Adam the deal because he was the best salesman I had ever worked with. I have been buying cars for 40+ years and have had some negative experiences for sure. Working with the Fenton Family has consistently been the most comfortable, reliable, and best dealership that I have known. I purchased a Honda from them a few years ago and enjoyed the ease of the transaction. Still Adam Zinn at Fenton's Toyota is the most knowledgable, friendly and helpful salesman I have ever had anywhere. I would highly recommend this dealership and Adam in particular. More

My wife and I were looking for a new car. Joel was very helpful. They did not have the car in the color we were looking for. Joel quickly located the car and it arrived the next business day. Can't beat helpful. They did not have the car in the color we were looking for. Joel quickly located the car and it arrived the next business day. Can't beat that. He was also able to get us extras that we were not expecting at a fantastic price. Steve was very helpful in getting us the financing that we wanted. Overall it was a very relaxing experience. Nothing to complain about. We would definitely recommend Toyota of Keene and Joel in particular as a salesman. More

Fast, honest, friendly and NOT high pressure. No gimmicks, balloons, contests etc. I started this journey on the internet and the Internet Sales staff not only responded fast, arranged my test driv gimmicks, balloons, contests etc. I started this journey on the internet and the Internet Sales staff not only responded fast, arranged my test drive and even called me back to insure things went fine. The Internet Staff (Kira) did a great job! Jaime Rios (My salesperson) was knowledgeable, polite, attentive and responsive. This is the way car sales should be. I have had over 20 years of sales experience and I was impressed at the way this Fenton Family Dealership operated. There is something to be said when you encounter a sales staff that is not only experienced but also tenured at one dealership. There were a few issues that Jaime and I had identified on my used car and they were all corrected prior to delivery. My “new to me” used car was professionally detailed and mechanically ready which eased the delivery. I cannot say enough good things! Valerie in the Business office was also very professional and polite without yet again – no high pressure tactics. I would not hesitate to to recommend the Fenton Family Dealerships. They appear to be doing things the right way and are obviosly well managed. A great place to look for your next vehicle! More