
Toyota of Keene
Swanzey, NH
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Craig was very polite and informative about the Avalon I looked at. As we took a test drive, he explained many of the features of the car, but was not overly "pushy". When we sat down to discuss the purchas looked at. As we took a test drive, he explained many of the features of the car, but was not overly "pushy". When we sat down to discuss the purchase price, he was very helpful helping me come to a decision and how best to handle the registration because I was a Vermont resident. Valerie was also very polite and went over all the options available for a new car buyer. She was patient and understanding of my concerns and final decisions about the options I selected. Overall, I was very impressed with both of them, More
I purchased my new Toyota Tacoma from Toyota of Keene, and I have had it serviced there as well. I have ALWAYS been treated so great there. I live and hour away and I went to a local tire dealership for n and I have had it serviced there as well. I have ALWAYS been treated so great there. I live and hour away and I went to a local tire dealership for new tires. The tire dealership in greenfield MA did a terrible job and Toyota of Keene corrected both issues that i was left to deal with. They have gone above and beyond even when it was just over a noise I was hearing. I will never take my truck to any other place for service. Not for ANYTHING, EVER. TOYOTA OF KEENE PUTS ALL THE REST TO SHAME!!!! Chris and John in service are great. They are always respectful and very down to earth. They are very good people persons. The mechanics are the best too. When I leave Toyota of Keene, I know my truck is safe and sound. I can't feel that trust anywhere else I have ever done business with my cars/trucks. I really appreciate it, Wendy Bridges/Northfield Barbershop More
Our experience with Toyota of Keene NH was an excellent one. We can't say enough about our salesman Ned Lester. He is always very polite and businesslike. He makes absolutely sure that we feel comfortable one. We can't say enough about our salesman Ned Lester. He is always very polite and businesslike. He makes absolutely sure that we feel comfortable in the decision making at hand. Ned always explains everything in a way that we will understand and allows us to convey our wishes and concerns in the deal. Ned also always ask if we have any questions or concerns that he may have not covered. The dealership and it's members made us feel very welcome there. More
While I did not end up leasing a vehicle, Ned was excellent to work with. Not once was I pressured towards a deal. When I end up moving forward, I will contact Ned first. excellent to work with. Not once was I pressured towards a deal. When I end up moving forward, I will contact Ned first. More
From a quick online question to driving away with a new Rav 4, the service was truly exceptional. Dave set up my trade-back, Mitch walked me through the car and Steve closed the deal. You didn't have a wea Rav 4, the service was truly exceptional. Dave set up my trade-back, Mitch walked me through the car and Steve closed the deal. You didn't have a weak link in the bunch. This is my second Rav 4 and I would come back to this dealer again and again. The service department is also professional....I bring my Volvo here as well. I highly recommend this dealer for its sales and service commitment. More
This is the 2nd car I've bought from Toyota of Keene. Both transactions were very pleasant experiences. The sales staff is courteous and friendly. They work with you to try to make the figures favorable Both transactions were very pleasant experiences. The sales staff is courteous and friendly. They work with you to try to make the figures favorable for your budget. You never feel pressured in any way. I will always use Toyota of Keene as my preferred dealership for sales and service. I would also refer my friends and family to them. More
overall a good experience. consistently got the salesman's voicemail on cell & office phone although he usually called me right back. Constant communication via phone, email & text throughout the p salesman's voicemail on cell & office phone although he usually called me right back. Constant communication via phone, email & text throughout the process. More
I have dealt with this dealership for many years. The RAV4 I recently purchased is the third Toyota from here. I have always been impressed by the quality of service and helpfulness of all of the employe RAV4 I recently purchased is the third Toyota from here. I have always been impressed by the quality of service and helpfulness of all of the employees. I have in the past and will in the future recommend going to the dealership in Keene for all things Toyota. More
Excellent explanation of all the options and how they work! I ask a lot of questions and Joel was able to answer all of them and then some. Great experience. I would highly recommend. work! I ask a lot of questions and Joel was able to answer all of them and then some. Great experience. I would highly recommend. More