Toyota of Keene
Swanzey, NH
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This is the 3rd Toyota that we have purchase from Toyota of Keene Ned and Steve made the process so easy.. they know what they are doing and they do a great job at it.. make you feel real comfortable. I of Keene Ned and Steve made the process so easy.. they know what they are doing and they do a great job at it.. make you feel real comfortable. I will buy another car here! More
we had a very pleasant experience buying the Tundra. Mitchell is a great salesman and makes you feel right at home. Everyone we did business was very friendly. we look forward to doing service with yo Mitchell is a great salesman and makes you feel right at home. Everyone we did business was very friendly. we look forward to doing service with your company. Thanks again Mitchel !!!!!!!!!! LIKE THE TUNDRA!!!!!!!!!! More
Very good at Sales. Not so good on Customer Service after the fact. One of there "reasons to buy" is the Shuttle service. The last time I waited almost and hour and a half. Today i was told 15-20 mi after the fact. One of there "reasons to buy" is the Shuttle service. The last time I waited almost and hour and a half. Today i was told 15-20 minutes, reasonable. After waiting 35 minutes I ask the front desk. They say they will call. Then she walks into the waiting area and says it will be another 25 minutes. I was less than thrilled. Asked to speak with a manager, got the ho hum, and then the Sales manger I spoke with left a more sour taste in my mouth. Needless to say, no apologies, he seemed annoyed to be even talking to me, he did have someone give me a ride, but instead of me feeling like they care, i get the feeling that after they sold me the new car, I wasn't worth talkin to. The guy who drove me (John) very pleasant and you can tell that he actually cares about his company. If service after the sale is important, be careful. More
I had problems with the rotors they weren't smooth when braking. I emailed the 2 sales people and after a couple of days they did get back to me and did fix the issue. when braking. I emailed the 2 sales people and after a couple of days they did get back to me and did fix the issue. More
My experience with Toyota of Keene was exceptional because we were helped in a timely and efficient manner. We were treated kindly by all who work there. We were given a great price with all possibl because we were helped in a timely and efficient manner. We were treated kindly by all who work there. We were given a great price with all possible options of ownership presented to us. When we received the car, it was clean and everything was explained that was new to me. It was a great experience buying our RAV 4 fromToyota of Keene and I am sure we will return for out next vehicle. More
Fabulous Experience! My first dealership purchase and was very pleased with the no pressure approach. I knew what I wanted and I drove off the lot with it after a couple hours. They came up to my trade reque very pleased with the no pressure approach. I knew what I wanted and I drove off the lot with it after a couple hours. They came up to my trade request and I got a great deal! Will definitely do business there again! More
Worked with a multitude of people when I brought in my truck for servicing and decided then to trade it it. Service at this dealership is the best that you can get. Excellent sales team and friendly servi truck for servicing and decided then to trade it it. Service at this dealership is the best that you can get. Excellent sales team and friendly service. If you are looking at a Prius I would recommend speaking with Mitchell Piper he seems to know everything you need to know about this particular vehicle. This is the second vehicle I have purchased from Toyota with Ned and he is a good sales person. Adam Zinn was very friendly and helpful when I first arrived and Valerie was energetic and fast even when doing paper work late. More
Adam Zinn was courteous and knowledgeable. We bought a 2013 RAV4 LE and he was very helpful. Highly recommend Adam!! Always pleased with reliability and dependability of Toyota and new styling of RAV4 i 2013 RAV4 LE and he was very helpful. Highly recommend Adam!! Always pleased with reliability and dependability of Toyota and new styling of RAV4 is fantastic!! More
Purchasing my new Toyota Tacoma was as a truly pleasant experience thanks to the ease which Scott Perry created. In a calm, friendly manner, Scott answered all my questions both thoroughly and knowledgeabl experience thanks to the ease which Scott Perry created. In a calm, friendly manner, Scott answered all my questions both thoroughly and knowledgeably, all the while being patient with my lack of understanding as well as with my hearing difficulty. He was also quick to respond to my voice messages and to provide the information I requested. The best part of our transactions was that Scott understood my needs and made meeting those needs his goal. I received stellar customer service from him and I will be sure to recommend the dealership as a whole, and Scott specifically, to family and friends!! More
Jamie was great! Jamie and Dave were very responsive. I always felt like I was in good hands. Finding the truck I wanted probably wasn't the easiest task for Jamie and Dave but they came through! Jamie and always felt like I was in good hands. Finding the truck I wanted probably wasn't the easiest task for Jamie and Dave but they came through! Jamie and Dave were always in touch with me throughout the location process of my truck, I never had to call in to find out what was going on. There is a unique feel at this dealership with this team, my wife and I felt comfortable as we worked with them. We trusted them and could tell they genuinely cared; we didn't feel like we were just another sale at a typical car dealership. I look forward to my next buying experience here. More