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Toyota of Keene

Swanzey, NH

4.3
575 Reviews

591 Monadnock Highway

Swanzey, NH

03446

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Showing 575 reviews

September 17, 2013

This is the 3rd Toyota that we have purchase from Toyota of Keene Ned and Steve made the process so easy.. they know what they are doing and they do a great job at it.. make you feel real comfortable. I More

by palm1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Ned Lester
September 14, 2013

we had a very pleasant experience buying the Tundra. Mitchell is a great salesman and makes you feel right at home. Everyone we did business was very friendly. we look forward to doing service with yo More

by dennisboardman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Woiciechowski, Mitchell Piper
September 13, 2013

Very good at Sales. Not so good on Customer Service after the fact. One of there "reasons to buy" is the Shuttle service. The last time I waited almost and hour and a half. Today i was told 15-20 mi More

by Mike13579
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Valerie Woiciechowski
Sep 28, 2013 -

Toyota of Keene responded

We apologize for the experience you had recently. Our goal is to provide excellent customer service before and after the sale and it seems that unfortunately we failed at this during your visit. Although you did speak with a manager while you were here, if you would like to contact our Customer Service Manager, his info is included below. Again, we appreciate your business and apologize for your experience this month. Regards, Toyota of Keene George Thompson 603-354-5120

September 10, 2013

I had problems with the rotors they weren't smooth when braking. I emailed the 2 sales people and after a couple of days they did get back to me and did fix the issue. More

by bjwnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen L., Mike Wells
September 07, 2013

My experience with Toyota of Keene was exceptional because we were helped in a timely and efficient manner. We were treated kindly by all who work there. We were given a great price with all possibl More

by kellyamicomorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Barrett, Scott Perry
September 06, 2013

Fabulous Experience! My first dealership purchase and was very pleased with the no pressure approach. I knew what I wanted and I drove off the lot with it after a couple hours. They came up to my trade reque More

by Heather.Chambers
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wells, Valerie Woiciechowski
September 04, 2013

Worked with a multitude of people when I brought in my truck for servicing and decided then to trade it it. Service at this dealership is the best that you can get. Excellent sales team and friendly servi More

by cowmoosemonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ned Lester, Joel Robinson, Valerie Woiciechowski, Adam Zinn, Mitchell Piper, John Harriman
August 27, 2013

Adam Zinn was courteous and knowledgeable. We bought a 2013 RAV4 LE and he was very helpful. Highly recommend Adam!! Always pleased with reliability and dependability of Toyota and new styling of RAV4 i More

by Toyota456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Zinn
August 26, 2013

Purchasing my new Toyota Tacoma was as a truly pleasant experience thanks to the ease which Scott Perry created. In a calm, friendly manner, Scott answered all my questions both thoroughly and knowledgeabl More

by Christian33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Perry
August 25, 2013

Jamie was great! Jamie and Dave were very responsive. I always felt like I was in good hands. Finding the truck I wanted probably wasn't the easiest task for Jamie and Dave but they came through! Jamie and More

by dcouture79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Rios, Jaime Rios, Dave Barrett
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