Toyota of Keene
Swanzey, NH
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My wife and I were looking for a car for our daughter and were very impressed with the quality of the cars they had. Shawn was very helpful and let us take the cars for a drive without any pressure. We picke were very impressed with the quality of the cars they had. Shawn was very helpful and let us take the cars for a drive without any pressure. We picked out a Volvo and we given a fair price for a car that was going to be fully serviced at their Volvo dealership. When my daughter and I arrived to pick up the car they had it waiting outside fully detailed and filled up with gas. Buying from a dealership that knows the cars they sell far outweighs going to a small car lot where they purchase their cars from the auto auctions and do not have the service capabilities to properly service them. We know our car was serviced by Volvo mechanics. The whole experience was pressure free and we would definitely recommend and buy from them again. More
Joel Robinson is a great listener and responded to all my requests about preferences in a fast and efficient manner. He explained everything and helped me set up my iPhone and eTunes to pair it with the car. requests about preferences in a fast and efficient manner. He explained everything and helped me set up my iPhone and eTunes to pair it with the car. This is the third time I have leased a car from Joel. He's the best! Extraordinary is a word that comes to mind. :-) Sean Singleton, the sales manager took time to come over and introduce himself to us and gave us his card in case we had any questions. Thanks so much! More
My husband and I actually enjoyed making this purchase of a new Prius c. Cathy was exceptional in helping us get to this decision - it was quite a process for us deciding which car to buy - and she went out a new Prius c. Cathy was exceptional in helping us get to this decision - it was quite a process for us deciding which car to buy - and she went out of her way to help us. Then Craig and Sean made the price affordable for us and were very patient without being pushy through what was, for us, a very difficult decision process. We believe this is a customer friendly dealership, and we feel blessed that it isn't far from Vermont where we live. We will be recommending Toyota of Keene to everyone we know who needs a car. Thank you all. More
I have never had an easier and more pleasant experience purchasing a new car before. While I didn't need to be "sold" on the new Sienna since I came into the dealership knowing what I wanted, both the sale purchasing a new car before. While I didn't need to be "sold" on the new Sienna since I came into the dealership knowing what I wanted, both the sales rep, Ned Lester, and the woman in the business office, Linda, made me feel that this was a family affair. They were both friendly and courteous from beginning to end. The 7-10 days before arriving at the dealership, I had been working with someone over the phone to find the exact package I wanted. That too was far easier than I expected. And the vehicle I wanted was found in far less time than I anticipated. Overall, this is a top rated dealership in my mind and I would highly recommend it to anyone. More
I purchased a 2014 Tacoma this week (traded a 2007 Tacoma). This is the second vehicle I've purchased with Mike Wells (other was a new 2009 Corolla). Mike listens...hears you, and does a thorough job Tacoma). This is the second vehicle I've purchased with Mike Wells (other was a new 2009 Corolla). Mike listens...hears you, and does a thorough job of navigating through the purchase and helping you find the right product. I got the vehicle I wanted, at a fair price. I am pleased to have been able to stay with your company and pleased to have worked with Mike...and I will recommend you to others. I checked off all the individuals in service and finance I have had the pleasure to meet, and can also recommend them, as being most helpful and thorough. I'm glad you're in the "hood". More
Great experience - these guys really worked with me to give me good deal on my Camry. I would definitely go back and see them again for another car the next time we are looking. give me good deal on my Camry. I would definitely go back and see them again for another car the next time we are looking. More
Both Dave and Mitch gave us truly exceptional customer service while we were at the dealership. My wife, Andrea and I are very happy with our new Venza service while we were at the dealership. My wife, Andrea and I are very happy with our new Venza More
I called Mitch Piper to inquire about a new Camry, as he had just sold my son a new Toyota truck. He was very helpful, and after some long distance negoiating we set up a day to drive the 200+ miles and pic had just sold my son a new Toyota truck. He was very helpful, and after some long distance negoiating we set up a day to drive the 200+ miles and pick up our new Camry. Once at the dealership, both Mitch and Steve Hill were like family, they made us feel comfortable and answered all our questions. Steve set up our finances and spent more than an hour with us going over everything. We saved over $4000 by making the drive to Keene, compared to the best deal we could get on our trade in from the Vermont dealers. I would highly recommend this dealership to anyone in the New England area. I have purchased close to 50 new cars in my lifetime and these guys are the best. More
We had bought a 2011 Rav4 Limited with which we were very pleased. However, my husband did not like the way the tailgate opened and wanted to check out the new Rav4 when we went for service. We dealt with M pleased. However, my husband did not like the way the tailgate opened and wanted to check out the new Rav4 when we went for service. We dealt with Mike Downes the other time and found him to be extremely helpful and NOT at all pushy, as most salesmen tend to be that I have dealt with in the past. We got the price we wanted to trade and when we picked up our new vehicle everything was ready and Mike was extremely helpful in telling us about new things on it. Valerie was also a pleasure to deal with and has a charming personality and put us completely at ease. We were out of the dealership in less than an hour and my husband is EXTREMELY happy with his new vehicle. We will certainly recommend Toyota of Keene to anyone looking for a car and a good deal. More
We researched the Toyota online that we wanted then went to Toyota of Keene. We were greeted promptly by Craig and test drove the model. Craig spent considerable time explaining all options available to us to Toyota of Keene. We were greeted promptly by Craig and test drove the model. Craig spent considerable time explaining all options available to us and then went to work locating the vehicle model and color we wanted. He also secured our financing at a low, competitive rate. Within three days our financing was approved and the vehicle delivered to the dealership. We then met with Steve Hill to do all his magic with the copious amounts of paperwork. The only glitch was with Amica not sending the RMV forms over with the correct info. Steve called them back until they finally got it right! Craig and Steve were professional, courteous and extremely knowledgeable. We live in MA and they are doing all the registry running for us also. Couldn't ask for anything more! Our vehicle will be ready for us at a time that is convenient for us. What more could you ask for? Great dealership, excellent staff and a beautiful new Tacoma! Best car buying experience we've ever had. More