
Toyota of Keene
Swanzey, NH
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On Veterans Day I took a ride to check out the scenery of Keene NH which is quite exquisite being a MA resident. I had gotten my 2010 corolla serviced thru this dealership before on word of mouth a few times Keene NH which is quite exquisite being a MA resident. I had gotten my 2010 corolla serviced thru this dealership before on word of mouth a few times and always came up real happy. The staff there is always genuine, enjoyable and real helpful. Upon stopping there I was only there to take a sneak peak of the new 2014 corolla which has a completely different design. David Cox and Adam Zinn were both very helpful in finding and test driving the new 2014 le eco Corolla. David could tell me each model and what they each include and what colors they come in while Adam was back in a flash gassing up and putting plates on for the test drive. Such efficiency this crew has and after falling completely in love with this car, I went to David Barrett where he help me get the paper work going and how to trade in my car. He gave me what I thought was the best trade I could imagine with my car and what I thought was a very reasonable monthly price. He went over everything and talked so that I could understand and stopped when I had questions and made sure I was comfortable with the decision I was making. I never felt pushed or rushed or felt obligated to do or make any decisions. While being here I never felt like I was dealing with a bunch of salesmen it just felt like family. I signed all the paper work with Val Woiciechowski where we went thru everything and made sure I had no questions. Finally Mitchell Piper handed me my keys and went over all the new technology that I am clueless about which is rare in a person under the age of 30. He made sure I knew all the features and had me test them all. That night I walked away with confidence, style and a brand new car. I am so happy in my decision to go thru Toyota of Keene; where their staff and work is truly exceptional and they make you feel at home. I would recommend this place to all my family and friends without a doubt!! It’s been two days since then but I wake up happy and run to my window just to check it out everytime! More
My wife and I were looking for a car for our daughter and were very impressed with the quality of the cars they had. Shawn was very helpful and let us take the cars for a drive without any pressure. We picke were very impressed with the quality of the cars they had. Shawn was very helpful and let us take the cars for a drive without any pressure. We picked out a Volvo and we given a fair price for a car that was going to be fully serviced at their Volvo dealership. When my daughter and I arrived to pick up the car they had it waiting outside fully detailed and filled up with gas. Buying from a dealership that knows the cars they sell far outweighs going to a small car lot where they purchase their cars from the auto auctions and do not have the service capabilities to properly service them. We know our car was serviced by Volvo mechanics. The whole experience was pressure free and we would definitely recommend and buy from them again. More
Joel Robinson is a great listener and responded to all my requests about preferences in a fast and efficient manner. He explained everything and helped me set up my iPhone and eTunes to pair it with the car. requests about preferences in a fast and efficient manner. He explained everything and helped me set up my iPhone and eTunes to pair it with the car. This is the third time I have leased a car from Joel. He's the best! Extraordinary is a word that comes to mind. :-) Sean Singleton, the sales manager took time to come over and introduce himself to us and gave us his card in case we had any questions. Thanks so much! More
My husband and I actually enjoyed making this purchase of a new Prius c. Cathy was exceptional in helping us get to this decision - it was quite a process for us deciding which car to buy - and she went out a new Prius c. Cathy was exceptional in helping us get to this decision - it was quite a process for us deciding which car to buy - and she went out of her way to help us. Then Craig and Sean made the price affordable for us and were very patient without being pushy through what was, for us, a very difficult decision process. We believe this is a customer friendly dealership, and we feel blessed that it isn't far from Vermont where we live. We will be recommending Toyota of Keene to everyone we know who needs a car. Thank you all. More
I have never had an easier and more pleasant experience purchasing a new car before. While I didn't need to be "sold" on the new Sienna since I came into the dealership knowing what I wanted, both the sale purchasing a new car before. While I didn't need to be "sold" on the new Sienna since I came into the dealership knowing what I wanted, both the sales rep, Ned Lester, and the woman in the business office, Linda, made me feel that this was a family affair. They were both friendly and courteous from beginning to end. The 7-10 days before arriving at the dealership, I had been working with someone over the phone to find the exact package I wanted. That too was far easier than I expected. And the vehicle I wanted was found in far less time than I anticipated. Overall, this is a top rated dealership in my mind and I would highly recommend it to anyone. More
I purchased a 2014 Tacoma this week (traded a 2007 Tacoma). This is the second vehicle I've purchased with Mike Wells (other was a new 2009 Corolla). Mike listens...hears you, and does a thorough job Tacoma). This is the second vehicle I've purchased with Mike Wells (other was a new 2009 Corolla). Mike listens...hears you, and does a thorough job of navigating through the purchase and helping you find the right product. I got the vehicle I wanted, at a fair price. I am pleased to have been able to stay with your company and pleased to have worked with Mike...and I will recommend you to others. I checked off all the individuals in service and finance I have had the pleasure to meet, and can also recommend them, as being most helpful and thorough. I'm glad you're in the "hood". More
Great experience - these guys really worked with me to give me good deal on my Camry. I would definitely go back and see them again for another car the next time we are looking. give me good deal on my Camry. I would definitely go back and see them again for another car the next time we are looking. More
Both Dave and Mitch gave us truly exceptional customer service while we were at the dealership. My wife, Andrea and I are very happy with our new Venza service while we were at the dealership. My wife, Andrea and I are very happy with our new Venza More
I called Mitch Piper to inquire about a new Camry, as he had just sold my son a new Toyota truck. He was very helpful, and after some long distance negoiating we set up a day to drive the 200+ miles and pic had just sold my son a new Toyota truck. He was very helpful, and after some long distance negoiating we set up a day to drive the 200+ miles and pick up our new Camry. Once at the dealership, both Mitch and Steve Hill were like family, they made us feel comfortable and answered all our questions. Steve set up our finances and spent more than an hour with us going over everything. We saved over $4000 by making the drive to Keene, compared to the best deal we could get on our trade in from the Vermont dealers. I would highly recommend this dealership to anyone in the New England area. I have purchased close to 50 new cars in my lifetime and these guys are the best. More
We had bought a 2011 Rav4 Limited with which we were very pleased. However, my husband did not like the way the tailgate opened and wanted to check out the new Rav4 when we went for service. We dealt with M pleased. However, my husband did not like the way the tailgate opened and wanted to check out the new Rav4 when we went for service. We dealt with Mike Downes the other time and found him to be extremely helpful and NOT at all pushy, as most salesmen tend to be that I have dealt with in the past. We got the price we wanted to trade and when we picked up our new vehicle everything was ready and Mike was extremely helpful in telling us about new things on it. Valerie was also a pleasure to deal with and has a charming personality and put us completely at ease. We were out of the dealership in less than an hour and my husband is EXTREMELY happy with his new vehicle. We will certainly recommend Toyota of Keene to anyone looking for a car and a good deal. More