Toyota of Keene
Swanzey, NH
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Our family commutes long distances and we have gone through far too many cars. Nearly 14 years ago I was referred to this dealership by a friend who works in the industry as a service manager (for ano through far too many cars. Nearly 14 years ago I was referred to this dealership by a friend who works in the industry as a service manager (for another brand). I just purchased my fourth Toyota, three of them from Toyota of Keene. The price has always been very reasonable right from the start. When I have called in to see what is available (or checked on line) they are up to date on their inventory and will not lie about what is in stock just to get me in the door. I have also found that they usually have what I want for options on the lot, and have noticed that they seem to have a better variety of options available for their customers. But, the most important part of the experience has been the well informed, no pressure sales experience. My most recent purchase from Ned Lester, Dave Barrett and Valerie Woiciechowski went very well. More
My 2004 Volvo was having some not insignificant issues, with insurance up in the air on what they would and would not cover. Adam walked me through the process and his recommended steps, was great at reco with insurance up in the air on what they would and would not cover. Adam walked me through the process and his recommended steps, was great at recognizing when it was all feeling a bit much for me, and offered a great balance of the facts that I needed and the sympathy/empathy I needed to be able to process them. :) Super helpful, very friendly, and I truly feel that he helped me make the best decisions for me and my family. Thank you Adam! More
I'm a very loyal Volvo owner - in my honest opinion there's literally no vehicle like a Volvo. Just traded in my 2004 XC90 for a 2011 XC90 with Toyota/Volvo of Keene. The Volvo staff here have always there's literally no vehicle like a Volvo. Just traded in my 2004 XC90 for a 2011 XC90 with Toyota/Volvo of Keene. The Volvo staff here have always taken good care of me, and this transaction was no exception. There's a very friendly/family feel to the group, and in the days post-sale I've already received phone and email follow-up ensuring I remain a happy member of that family. More
My Husband and I had a great experience at the Toyota My Husband and I had a great experience at the Toyota dealership in Keene N.H. This is why we gave the review that we did. The staff was prompt t My Husband and I had a great experience at the Toyota dealership in Keene N.H. This is why we gave the review that we did. The staff was prompt to greet us when we arrived and made us very comfortable while we waited to start our new car buying process. The dealership was very clean and spacious. Our wait was not long when our salesperson Ned Lester came to get us and then showed us the vehicle we were interested in. Ned took us for a test drive in a new 2014 Toyota Corolla. He showed us how all the features work in the car. It was a great test drive and we knew this would be the car we would buy. In the business office Steve Hill took great care in helping us to get the options that were right for us for our purchase. He explained in great detail all the paperwork that we signed and what it all meant and made sure we were comfortable with all the items that pertained tour new Toyota Corolla. In all, we had a great experience in buying a new Toyota Corolla. Thank You to all that were involved!! More
My husband and I went to the Fenton Dealership to test drive a new Toyota Avalon. We spoke with Jaime Rios who first told us about the unique changes in the new Avalon compared to our 2005. Jamie answered drive a new Toyota Avalon. We spoke with Jaime Rios who first told us about the unique changes in the new Avalon compared to our 2005. Jamie answered the many questions we had with his expertise. We then drove the Avalon and loved the ease of handling, the quietness, the sound system and the many new features. What impressed us about that drive is that Jaime took us over some back roads, even a short dirt road with sharp curves, instead of staying on the highway. We were sold on the car. Jaime made the experience of buying a car so easy and exciting for both of us. He also initiated a good deal that pleased us. We would highly recommend seeing Jaime for your next new or used car. More
These guys were great. I made initial contact with them via the internet and received a very quick response in return. I explained that I lived a few hours away and wanted to have to make only one trip to via the internet and received a very quick response in return. I explained that I lived a few hours away and wanted to have to make only one trip to the dealership. Joel answered every question I had, worked with his finance manager to secure financing (at a very good rate considering my credit issues) and had everything buttoned up before I made the trip to Keene. Once there, the entire staff was super friendly and worked to make my visit very pleasurable…even giving my 7 yr. old son a place to charge is tablet. It only took a couple of hours to finalize the deal and I drove away with the car I wanted and at a very fair price…and I only had to make one visit! I would highly recommend this dealership…they deliver what they say they will deliver and do it in a very friendly & professional manner. More
we had a very positive experience buying a new Toyota at Toyota/Volvo of Keene. Joel made sure we understood all the electronic gadgetry before driving the car ( for 2 retired people , that means a lot!) We Toyota/Volvo of Keene. Joel made sure we understood all the electronic gadgetry before driving the car ( for 2 retired people , that means a lot!) We were given a fair price for our trade- in, which was the foremost reason we decided to buy! Everyone answered all our questions completely. Thank you! More
My husband and I stopped in to look at used trucks. We had very specific features that we wanted and were seriously considering a vehicle that another (non-Toyota) dealer had to offer. Mitchell showed us had very specific features that we wanted and were seriously considering a vehicle that another (non-Toyota) dealer had to offer. Mitchell showed us what was on the lot and checked what other dealers had. His approach was friendly, helpful and not at all aggressive. Before we left we asked him to give us an idea of what a new Tacoma with the desired features would cost. He gave us that information and we left. We went to the other dealer intending to purchase a truck we had looked at previously. The sales people were aggressive, condescending and phony- everything we had come to expect through years of car buying experience. We went directly back to Toyota of Keene and, with Mitchell's help, bought a new Tacoma. We paid a little more than we would have for the other make, but feel we got a better deal overall. When someone believes in the quality and value of the item they are selling, strong-arm tactics are not necessary. We have bought three vehicles from this dealer over the past 15 years. From now on they will be our first stop every time. More
Dave Cox made this purchase experience painless. Very informative about the Prius we bought. Worked with us on the price. Would strongly recommend Dave and Toyota of Keene NH to anyone looking to purcha informative about the Prius we bought. Worked with us on the price. Would strongly recommend Dave and Toyota of Keene NH to anyone looking to purchase a vehicle. Scott More
On Veterans Day I took a ride to check out the scenery of Keene NH which is quite exquisite being a MA resident. I had gotten my 2010 corolla serviced thru this dealership before on word of mouth a few times Keene NH which is quite exquisite being a MA resident. I had gotten my 2010 corolla serviced thru this dealership before on word of mouth a few times and always came up real happy. The staff there is always genuine, enjoyable and real helpful. Upon stopping there I was only there to take a sneak peak of the new 2014 corolla which has a completely different design. David Cox and Adam Zinn were both very helpful in finding and test driving the new 2014 le eco Corolla. David could tell me each model and what they each include and what colors they come in while Adam was back in a flash gassing up and putting plates on for the test drive. Such efficiency this crew has and after falling completely in love with this car, I went to David Barrett where he help me get the paper work going and how to trade in my car. He gave me what I thought was the best trade I could imagine with my car and what I thought was a very reasonable monthly price. He went over everything and talked so that I could understand and stopped when I had questions and made sure I was comfortable with the decision I was making. I never felt pushed or rushed or felt obligated to do or make any decisions. While being here I never felt like I was dealing with a bunch of salesmen it just felt like family. I signed all the paper work with Val Woiciechowski where we went thru everything and made sure I had no questions. Finally Mitchell Piper handed me my keys and went over all the new technology that I am clueless about which is rare in a person under the age of 30. He made sure I knew all the features and had me test them all. That night I walked away with confidence, style and a brand new car. I am so happy in my decision to go thru Toyota of Keene; where their staff and work is truly exceptional and they make you feel at home. I would recommend this place to all my family and friends without a doubt!! It’s been two days since then but I wake up happy and run to my window just to check it out everytime! More