Toyota of Keene
Swanzey, NH
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Shawn was an excellent salesman to work with. He was informative and helpful, without making us feel pressured into purchasing a vehicle! We were very comfortable working with him and would highly re informative and helpful, without making us feel pressured into purchasing a vehicle! We were very comfortable working with him and would highly recommend him to anyone looking to buy a Toyota. More
Jamie Rios is a bang up salesman. His attitude created a laid back and stress free shopping environment. He is upfront and honest, with no bull. I've known Jamie for several years, he sold me a vehicle in 2 laid back and stress free shopping environment. He is upfront and honest, with no bull. I've known Jamie for several years, he sold me a vehicle in 2005 that was not the car I had intended to buy, but is the perfect car for me and I love it to no end. His attention to detail, exceptional customer service and friendly face made it a no brainer when my fiancée was in the market for a new vehicle. I only wish Jamie was able to represent every brand of car! More
I had a great experience. David Cox provided outstanding customer service. I highly recommend this dealership. David was straight forward, friendly, knowledgeable and professional. I usually dread buying c customer service. I highly recommend this dealership. David was straight forward, friendly, knowledgeable and professional. I usually dread buying cars, however this was my best and fastest car buying experience to date. More
I just purchased a Highlander Limited from Toyota of Keene; the experience from pre-approval to purchase was exceptional. Communication and interactions from all employees, including Catherine Gannoe, w Keene; the experience from pre-approval to purchase was exceptional. Communication and interactions from all employees, including Catherine Gannoe, were not only polite and friendly, each were attentive to every detail - focusing on getting me the best deal possible! Mike was great to work with as a sales person - so friendly, answered all questions and kept me informed without being "pushy." Valerie was equally great explaining every detail of the financing process in a no-nonsense manner. A wonderful place to purchase a vehicle! Without hesitation, I recommend Toyota of Keene to anyone interested in purchasing a vehicle. More
I went to trade my Avalon with 80000+ miles on it for a car with less miles. Shawn Waters showed me several options suiting my needs and also told me that the new cars were financing at 0 percent interest car with less miles. Shawn Waters showed me several options suiting my needs and also told me that the new cars were financing at 0 percent interest. As I wanted a car with very little miles Shawn helped me figure out that it would actually cost me less in the long run to buy the new car. I chose a 2014 Camry and he showed all the varies colors he had in stock. I made my choice was introduced to the finance guy, signed the papers and had my new car by the end the same day. Great experience. I have bought several cars from the Toyota garage using Shawn Waters as a sales person each time. I will and have recommended him and the dealership to my friends, coworkers and family. More
My wife and I came by Toyota of Keene because we'd been thinking of buying a Matrix for about a year and had planned to buy it at this dealership, because of the high level of customer service that To been thinking of buying a Matrix for about a year and had planned to buy it at this dealership, because of the high level of customer service that Toyota of Keene is known for. When a goober on rt. 2 in Fitchminster, MA rammed my old 1999 Chevy Prizm [aka Toyota Corolla] bare bones, commuter mobile, we decided to check out the Matrix. We went to the Web site and to our horror, found out that the Matrix was being discontinued. We were all set for high-pressure, tag-team sales tactics, since we'd never actually bought a new car before. I had worked as a mechanic while studying at Virginia Tech and I'd always been pretty good at selecting good used vehicles and either doing maintenance work myself or finding a master mechanic who had more tools, brains and a lift to help me get the old cars back on the highway. I drive as much as 700 miles/week and my wife has a 180 mile commute two days/week. At any rate, we were very motivated buyers. Ned greeted us at the door and showed us the last Matrix on the showroom floor. It's basically a Corolla wagon with AWD and a 2.4 litre engine. After getting a worry-free 240,000+ miles out of the Prizm, and plenty of worries from a Subaru Impreza, an F150 and a Nissan Sentra, I was ready to buy the last Matrix that had been reduced by $3000. We test drove a 2009 Matrix that had just been traded the day before. Because the trade-in was so well-maintained and coated in the color that my wife liked, we ended up buying both - the 2013 with cash and we financed the 2009. Ned was very easy-going and knowledgeable, so he made our experience a lot of fun and minimally stressful. He and Steve Hill were very patient with us [and our wild 8-year-old daughter]. Steve got us a great rate for the 2009 loan. Their manager, Dave Barret, was also very helpful in giving us discounts and telling us how much they appreciated our trust in them and their products. My wife and I were very impressed with this professional team and would recommend Toyota of Keene to anyone looking to purchase a Volvo or Toyota, either pre-owned or new. Ned is also one of the leasing experts and would be a good contact if that were the desired option. More
Everyone that I dealt with at Toyota of Keene was amazing. Everyone was kind and willing to come to a decision we could all agree in. I would absolutely get my next vehicle there. Thanks for all the amazing. Everyone was kind and willing to come to a decision we could all agree in. I would absolutely get my next vehicle there. Thanks for all the help Craig!! More
My family has recently bought 2 cars from this dealership. My 72 year old mother recently purchased a certified Honda CRV and she loves it. Most recently, my wife purchased a Honda Pilot from Ad dealership. My 72 year old mother recently purchased a certified Honda CRV and she loves it. Most recently, my wife purchased a Honda Pilot from Adam Zinn. He was great! He is a refreshing change from what I have experienced in the past at other dealerships. Very personal, LOW Pressure, which is a must for me. Valerie and Dave Barrett were also great to work with. Our family lives in Mont Vernon which is about an hour away. It was worth the drive. Will see you soon for my next purchase. Dave Hall More
I just recently filled out a review for my wife and mother's purchase. I said that I would be back for my next purchase. Today (12/22/13) is the day I finalized the purchase of my new Toyota Tundra. mother's purchase. I said that I would be back for my next purchase. Today (12/22/13) is the day I finalized the purchase of my new Toyota Tundra. I really appreciate Adam Zinn and Dave Barrett giving me the time to resolve in my mind whether to buy new or pre-owned. At no point in time did I ever feel pressured. In fact, I feel bad that I dragged Adam and Dave through the wringer. At first I thought I wanted one type of truck, then the next day my mind changed, the next day, it changed again. This went on for awhile until I finally resolved my needs and wants. I ended up doing a lot of research and finally settled on a black Tundra crew max. I added on several items that were priced fairly and financed them into the final purchase. I really appreciate the approach this dealership provided me and my family. This was the 3rd car we have purchased this year! Adam Zinn is a great salesperson. Young, personable and willing to take the time to make his customers feel comfortable throughout the entire car buying process. Thanks, Adam! More
Mike was an awesome salesman. He was not pushy at all. He was friendly and helpful!!! Mike understood how special our old car was tried to make the change to the new one smooth!!! He was also patient a He was friendly and helpful!!! Mike understood how special our old car was tried to make the change to the new one smooth!!! He was also patient and kind to our daughters too! They dropped the price and helped us reach a monthly payment that we were comfortable with! Steve was helpful and nice too. He took lots of time with us and answered our questions! More