Toyota of Keene
Swanzey, NH
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A great experience from the moment you walk through the door. This is my 4th lease vehicle with Toyota of Keene and I will certainly be back again. An outstanding dealership! door. This is my 4th lease vehicle with Toyota of Keene and I will certainly be back again. An outstanding dealership! More
At Toyota of Keene my wide and I are treated to outstanding customer service and quality service. Our two vehicles "run like a top" due to the excellent staff in the service department. They iden outstanding customer service and quality service. Our two vehicles "run like a top" due to the excellent staff in the service department. They identify areas we need to keep an eye on and recommend appropriate servicing without at any time pressuring us or overcharging. We will continue to utilize this dealers service department in the years ahead. They have made car ownership and maintenance a breeze! More
I just purchased my second new car from Toyota of Keene and couldn't be happier. I live in the Boston area, and even though I am 90 minutes away, I returned to Toyota of Keene due to the absolutely great and couldn't be happier. I live in the Boston area, and even though I am 90 minutes away, I returned to Toyota of Keene due to the absolutely great experience I had before. They are 110% dedicated to customer service, honesty, and attention to detail. The entire experience was nothing but perfect. I worked with the manager, Dave Barrett, to find a 2014 Highlander with the exact configuration that I wanted. Jaime Rios worked with me the day I picked up the car, and couldn't have been nicer. Knowing that I would be a little pressed for time, he insured that everything was ready to go as soon as I showed up. Can't say enough about how pleased I was. Thanks Guys! More
I can say outright, that I have never had a more positive and painless experience when purchasing my car. I came seeking one car that i had researched. Adam took me from where I was in my research to a test and painless experience when purchasing my car. I came seeking one car that i had researched. Adam took me from where I was in my research to a test drive, and then a very thorough explanation of the process. Adam answered all the questions I could raise at the time of purchase. I received a good estimate on my trade and after getting approved I met with Valerie who explained the extended warranty, as well as talking with her about things we had in common - softball, etc. She really helped with the numbers. I left a couple of hours later driving my Yaris home and feeling like the people at Toyota of Keene were a very large but close knit family. This is the place to buy a car, because there is no pressure, sales people are patient and knowledgeable of their product and the industry. 10 stars for Adam, Valerie and Dave Barrett. Thank you Toyota of Keene. More
Adam is very personable, honest and easy going and made us feel like he had our best interests in mind at all times. We were full of detailed questions and requests and he worked hard to get answers and re us feel like he had our best interests in mind at all times. We were full of detailed questions and requests and he worked hard to get answers and results. More
The whole process was so easy! Both Mike and Steve helped and answered all my questions every step of the way! I would highly recommended both of them and answered all my questions every step of the way! I would highly recommended both of them More
Craig Bourassa was our sales rep and he was very helpful and friendly from start to finish. Craig was very knowledgeable. We were looking for something specific and he was able to deliver the truck (Tacom and friendly from start to finish. Craig was very knowledgeable. We were looking for something specific and he was able to deliver the truck (Tacoma) we wanted. The dealership conducts business in a very "no nonsense" manner. We got a good trade-in for our truck and was able to negotiate on something extra that the truck we were buying didn't have on it already. We've done business with this family in the past and would happily do so again in the future. We've already recommended them to friends. More
I met David Cox when I visited TVK to test drive a 2014 Prius v. He was very friendly & forthright during my time there. I told him I had been in contact with a couple of dealerships through Costco & BJ's Prius v. He was very friendly & forthright during my time there. I told him I had been in contact with a couple of dealerships through Costco & BJ's but that I'd be happy to allow TVK to compete for my business. In a nutshell, TVK came close enough & David's customer service shone so I decided to keep my purchase local! David even drove to our home so we could sign all of the documents as we were frantically preparing to leave on vacation! Overall, an excellent experience. I hope that I don't need to visit their service department much to be able to comment on that!! More
Randy is an EXCELLENT sales consultant, and a great person. It was a second vehicle we purchased through Toyota of Keene and Randy assisted us both times, and both times he did an excellent job! I woul person. It was a second vehicle we purchased through Toyota of Keene and Randy assisted us both times, and both times he did an excellent job! I would recommend Randy to anyone I know! More
Can't say enough on how nice our transaction went. Catherine called and schedule our appointment, everyone was pleasant and our new car was ready for test drive. We purchased it that morning and drov Catherine called and schedule our appointment, everyone was pleasant and our new car was ready for test drive. We purchased it that morning and drove it home in the afternoon. Shawn, Jeff & Steve were great. We are not from the local area but plan on making future purchases here. Follow up calls already to see if we had any issues or problems (none). Thanks so much. Walt & Trish Heinrich More