Toyota of Keene
Swanzey, NH
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Absolutly amazing After starting a business i realized we needed a bigger vehicle and more powerful, i contacted David cox who had sold us our other vehicle and told hi After starting a business i realized we needed a bigger vehicle and more powerful, i contacted David cox who had sold us our other vehicle and told him my plan, he not only got us a fantastic deal but he went out of his way to find us the perfect tundra for what i needed. David is a fantastic sales man and we will only go through him in the future, he takes all of our needs into consideration and delivers a fantastic product!!!!! And we cant forget about the finace department valerie was awsome and had everything ready to go upon my early arrival she got us a fantastic deal and has a great personality. I forgot i was even at a dealership at times! Everyone was welcomeing and didnt try to sell us something we were not interested it. Short sweet and to the point!!!! More
Fantastic service from Scott Perry Upon scheduling service for my 2011 Tacoma, I received an email from Toyota regarding interest in selling my truck. Truly, besides the high monthly pa Upon scheduling service for my 2011 Tacoma, I received an email from Toyota regarding interest in selling my truck. Truly, besides the high monthly payment, I highly enjoyed my truck. I am a bona fide truck girl. So, I really believed that my needs and wants could not be met by any other vehicle. Scott Perry convinced me otherwise. My stipulations for an alternate included the vehicle had to tow like a truck, had to be roomey, had to handle rough terrain, had to have 4 wheel drive, and decrease my monthly payment (or be worth a high monthly payment). Scott respectfully noted my stipulations and satisfied all of them by introducing my to the 2014 FJ Cruiser!!! An FJ Cruiser!!!!!! Once I sat in the FJ I knew the deal was done and it worked out perfectly. I am also 8 weeks pregnant so the space of the FJ and the extra space in the back will give plenty of room for baby "stuff" and a place for my dog (avoiding her leaving muddy paw prints on the seats). LOVE IT!! More
Best Car Buying Experience!! THANK YOU!!! Jamie was AWESOME! From the moment in step foot in the door to talk to him he made the process of buying a car extremely easy and painless. He was fri Jamie was AWESOME! From the moment in step foot in the door to talk to him he made the process of buying a car extremely easy and painless. He was friendly, extremely helpful, listened to what I was looking for, and did a great job of explaining things so I understood. He definitely changed my my mind about car salesmen....he wasn't the creepy used car salesman that I have experienced in the past! As a customer with not-so-great credit, Jamie, Valerie and Jeff made it possible for me to purchase a vehicle that I liked and was in my price range. The bank wanted more money down, but they reduced the selling price to cover the difference, which I truly appreciate A LOT! They thoroughly went through all the paperwork with me to ensure I understand all the information. I definitely will recommend this dealership to anyone who is looking to buy a car! I left the dealership knowing I got a great car for a great price! THANK YOU!! More
Unexpected First let me start out by saying that I dread the who;e purchasing car ordeal. Randy made my experience a pleasure. He helped me get into the make of First let me start out by saying that I dread the who;e purchasing car ordeal. Randy made my experience a pleasure. He helped me get into the make of vehicle that I wanted. When we started we where looking at used cars and when we got done, we ended up in a lease, (new vehicle), for less money on our monthly payment. We are very happy, Randy did a great job! He listened to our concerns and out us in the right car. A very positive experience, I know when I come back at the end of our lease, I hope Randy is still employed at Keene Toyota, he will be the first person that I will look for. More
We chose to look for our next car here because of the consistently high quality service we've gotten on our old Camrys. We never felt pressured by anyone in the sales department. In fact, when we told consistently high quality service we've gotten on our old Camrys. We never felt pressured by anyone in the sales department. In fact, when we told one salesman we were not ready to buy, he cheerfully acknowledged that, but left us with a business card "just in case". When we decided it was time to move forward, we returned, test drove cars, asked a lot of questions, and made an appointment for a week later to think it over and revisit the cars - still NO PRESSURE - just lots of good information. In the end, Joel had exactly the car sitting on the lot - he knew his inventory and had spent enough time with us to translate "what we thought we wanted" into the right vehicle, price, and trim package. Afterwards my husband commented that purchasing this Toyota was a great experience from beginning to end and completely opposite the “fast-talking pushy you-need-to-buy-more-because-you-can-afford-more” experience we had previously at another area Toyota dealership What we appreciate even more is that, as people on a tight budget, we were never demeaned or dismissed in any way, but made to feel as important as another guy purchasing a Lexus or high end Volvo. Thank you Fenton Dealership and, especially Joel! More
I recently purchased a brand new Toyota Tundra. Mike was a great salesman and made buying my new vehicle simple. I definitely would recommend buying a car from him @ Toyota of Keene. a great salesman and made buying my new vehicle simple. I definitely would recommend buying a car from him @ Toyota of Keene. More
I had a great experience. Shawn was friendly and informative. He answered all my questions and thought of all the things that I needed to know, Didn't have to spend hours waiting. Everything went fa informative. He answered all my questions and thought of all the things that I needed to know, Didn't have to spend hours waiting. Everything went fast and efficiently. Smoothest and most relaxing transaction at any dealership I have ever experienced. More
Great staff, nice atmosphere, great service and great prices! Nice to have a good experience at a dealership! Definitely will recommend and go there again! prices! Nice to have a good experience at a dealership! Definitely will recommend and go there again! More
I was referred to Toyota of Keene, specifically Dave Barrett. I was in the market for a used Toyota Tacoma. These vehicles are not easy come buy do to their high resale value and customer satisfaction Barrett. I was in the market for a used Toyota Tacoma. These vehicles are not easy come buy do to their high resale value and customer satisfaction. Dave was quick in returning my initial phone call, answered my questions, and asked what I was looking for. He ensured me that my business was to him, and that he would work with me while searching for a vehicle. I located a used Tacoma on the Toyota of Keene website. I contacted Dave, and the transaction was flawless. I was treated very fair on my trade, and also with the price of the used Tacoma. When the deal was reached, Dave made sure that of our questions and needs were met prior to picking up the vehicle. When the pick-up day arrived, I was introduced to Joel Robinson. Joel was assigned the task of ensuring my sale went smoothly. Joel introduced me to Valerie who led me through the seemless process of vehicle financing. There were no hidden agendas, no back door deals, just honest sales people who wanted to make the customer satisfied. Joel took the time to walk through my new vehicle and answered all my questions. He assisted me in the set up of the bluetooth connection for my iphone, and walked me through the process. Joel gave me his business card and told me to call him with any questions or concerns. The team of Dave, Joel, and Valerie are an example of what customer service and car buying are supposed to be like. No headaches, no false promises, just a 100% effort to make the customer satisfied. I would not hesitate to recommend Toyota of Keene to anyone looking for a new or used vehicle. Their attention to detail was fantastic, and not seen at any other dealership. More
World-class car buying experience - and on a Sunday! Everybody was friendly, knowledgable, flexible, helpful and fair. Pricing was dead-center on the Lexus, and trade-in allowance was exactly what I was Everybody was friendly, knowledgable, flexible, helpful and fair. Pricing was dead-center on the Lexus, and trade-in allowance was exactly what I was hoping for. Highly recommended. More