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Toyota of Huntington Beach

Huntington Beach, CA

4.3
320 Reviews

18881 Beach Blvd

Huntington Beach, CA

92648

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320 Reviews of Toyota of Huntington Beach

October 16, 2023

Great service and communication throughout in regards to my vehicle service needs. Simply the best experience. More

by JennyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Munoz
Oct 17, 2023 -

Toyota of Huntington Beach responded

It's wonderful to hear our team provided you with a 5-star service experience, Jenny. Thank you for choosing Toyota of HB! Regards, The Toyota of Huntington Beach Team

October 16, 2023

Good service, and they get your car back when they say you will at promised cost. More

by JFLORES_38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, The Toyota of Huntington Beach Team

October 16, 2023

Todd Wilson was AMAZING! !! When I first met him, I was waiting to get my 20 year old wonderful Sequoia serviced and thought I would chart with a sales person. Todd spent a go More

by FREIGHTFLAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel is a computer wizard, love being taught by him!, Todd Wilson
Oct 17, 2023 -

Toyota of Huntington Beach responded

Congratulations on your purchase! We love to hear Todd delivered quality service and ensured your experience went seamlessly. We look forward to providing you with another excellent visit in the future! Regards, The Toyota of Huntington Beach Team

October 16, 2023

Service dept needs better training so clients don't fall behind with recommended maintenance, when the service advisor doesn't let them kmow, then hits them with it when 1 vehicle is 10k behind and another More

by CERESE sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar (service manager), Cesar Esquivel
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for bringing these concerns to our attention. Please call Dustin Franke here at 503-250-0350, as we'd like the opportunity to discuss this further.

October 16, 2023

Everything went well. That's why I have done business with HB Toyota for years. Thanks you for thegood service. More

by RICHARD S EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in the service department. , Cesar Esquivel
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for always choosing Toyota of HB, Richard! We love to hear our team delivers exceptional service & we look forward to continuing to do so. Until next time! Regards, The Toyota of Huntington Beach Team

October 16, 2023

Santiago was incredibly helpful and attentive . His team was amazing . Sam also helped me out . Oscar in finance was incredible . I have bought many Toyotas . This was my best experience . I apprec More

by COACHLORIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Solis, Santiago Guttierez
Oct 17, 2023 -

Toyota of Huntington Beach responded

We love to hear our team provided you with the best shopping experience possible! Congratulations on your new Toyota and welcome to the Toyota of HB Family! Don't hesitate to reach out if there's anything else we can assist with! Regards, The Toyota of Huntington Beach Team

October 16, 2023

Was researching the Tundra and between Dustin Franke and Kam Foo, we had to make the deal. Professionalism and efficiency made this usually tedious process, a breeze. It was a no-brainer..they were 10 steps More

by GMPARRA15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Foo, Dustin Franke, Brad Barber, Quentin Hegberg
Oct 17, 2023 -

Toyota of Huntington Beach responded

Congratulations on your new Tundra! We are so proud of Dusting and Kam for working together to ensure you were taken care of. Welcome to the family! Regards, The Toyota of Huntington Beach Team

October 16, 2023

Tried to call the service advisor back after he left a voicemail and could not get back to him for several hours. Asked for estimated time and was never provided that either. More

by Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crom
Oct 16, 2023 -

Toyota of Huntington Beach responded

When you have an opportunity, please call Dustin Franke here at 503-250-0350 to discuss this further. Thank you.

October 16, 2023

They took great care of my son’s car after a tire blowout. Thank you. More

by CERINA1
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
Oct 17, 2023 -

Toyota of Huntington Beach responded

We are so glad to hear our team delivered a seamless service visit! Thank you for choosing us! Regards, The Toyota of Huntington Beach Team

October 16, 2023

The customer service is very good I recently replace my windshield Crom Reed Help me with everything that I needed Thank you guys More

by Baruccastillo28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crom Reed
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for your stars, Baruccastillo28! We are lucky to have a great team and we're thrilled you enjoyed your experience with us. Don't hesitate to reach out if there's anything else we can assist with! Regards, The Toyota of Huntington Beach Team

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