Toyota of Huntington Beach
Huntington Beach, CA
Filter Reviews by Keyword
By Type
320 Reviews of Toyota of Huntington Beach
Theives I took my 2004 Toyota Camry SE into Toyota of Huntington Beach for an oil leak. The vehicle was left at the Service Department for the diagnosis that I took my 2004 Toyota Camry SE into Toyota of Huntington Beach for an oil leak. The vehicle was left at the Service Department for the diagnosis that cost $65. When I returned the service adviser told me that the leak was coming from a line that led into the radiator. I was told that the line and radiator needed to be replaced and the estimate was $1000. I did not have the work done because of the cost. After I left I got to thinking that I replaced the radiator not too long ago and I returned the vehicle a few weeks later and told the service advisor (a different one) that I felt that my vehicle was misdiagnosed and asked them to recheck the vehicle. Upon my return, the service adviser told me that they team up with the same diagnosis and the cost was $1000. I took the vehicle to Ron Catt automotive and the vehicle was diagnosed and photographed showing the oil leak from the head gasket and the repair cost was $160. Ron Catt Automotive photograph and showed me the area where Toyota of Huntington Beach claimed the oil leak was coming from was dry and not leaking. The only reason that I could think of that the dealership would do that is to rip people off that cannot see what's going on under their vehicle. More
Our Camry loves Toyota of HB service, and so do we Toyota of Huntington Beach succeeds in great service. Our advisor Richard Rivera always returns our calls, makes our appointments easy to schedule and Toyota of Huntington Beach succeeds in great service. Our advisor Richard Rivera always returns our calls, makes our appointments easy to schedule and explains the service/estimate. Our Camry was serviced and washed and now runs and looks great. The payment and pickup process was smooth, quick and friendly. Thank you for an enjoyable experience. More
Quality Customer Service Professional, high quality, customer service from staff to the pro's who service and repair cars. Rick Rivera is an incredibly knowledgeable service Professional, high quality, customer service from staff to the pro's who service and repair cars. Rick Rivera is an incredibly knowledgeable service representative. He is proactive, a great problem solver, and has work ready on time. I strongly recommend this dealership and this valuable service representative and team member! More
Amazing My experience at this dealership was amazing. The customer service was really nice and I would consider coming back here. I will refer my family and f My experience at this dealership was amazing. The customer service was really nice and I would consider coming back here. I will refer my family and friends to come to this dealership. More
Excellent service Service was excellent! All my questions were answered and staff helped me quickly and was very friendly. I would recommend this dealership to anyone w Service was excellent! All my questions were answered and staff helped me quickly and was very friendly. I would recommend this dealership to anyone who is looking. More
Best customer service! I got my car serviced and it was done faster than expected. The customer service was also great. I definately recommend this dealership to anyone. I got my car serviced and it was done faster than expected. The customer service was also great. I definately recommend this dealership to anyone. More
Oil change I really enjoyed the service. They were really fast and easy to get me checked in. I didn't have to wait like the other dealerships I've been to. I hi I really enjoyed the service. They were really fast and easy to get me checked in. I didn't have to wait like the other dealerships I've been to. I highly recommend to bring your vehicle here. More
I got my truck serviced there The service was quick and professional. Omar helped me, really nice and super friendly. He got my truck in and out really quick. I'll only go to HB To The service was quick and professional. Omar helped me, really nice and super friendly. He got my truck in and out really quick. I'll only go to HB Toyota now for my trucks maintenance. More
Outstanding By far the best dealer, not only because of the store but because of its personnel. I dealt with mike Purpura prior to him working at this dealer and By far the best dealer, not only because of the store but because of its personnel. I dealt with mike Purpura prior to him working at this dealer and when he moved to HBT I moved with him. Due to him being the director now I deal with Justin the service writer because that guy is just so amazing. Thank you for the outstanding service you guys always provide. More
Great service !! Working with Omar was great and the price was more then fair thanks again I'll be back for my next service and sending my mom there for service too Working with Omar was great and the price was more then fair thanks again I'll be back for my next service and sending my mom there for service too More