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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,322 Reviews

2,322 Reviews of Toyota of Hollywood - Service Center

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February 20, 2025

Super Super 100% bad bad Super bad experience i did big mistake to buy car from Toyota this is my worst experience of life in Toyota company I will never ever recommend 😢 to buy car from Toyota compay. More

by fahadadv6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Feb 20, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. We strive for customer satisfaction and it's disappointing to know we fell short in your case. Please reach out so we can understand what went wrong and work towards a resolution together. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 20, 2025

EXELENTE ATENCION Y LA SRA ANDRIS PRADO EL DE VERDAD LA MEJOR, EL SR HEBER ACEVEDO EL FAMOSO ( ADIN ) ES MUY RESPONSABLE Y PROFECIONAL More

by RENZOBORDONARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Toyota of Hollywood FL responded

Renzo, gracias por compartir su experiencia positiva con nosotros en Toyota of Hollywood. Nos alegra saber que Andris y Heber le brindaron un excelente servicio. Esperamos verle de nuevo pronto!

February 19, 2025

My whole experience at Toyota of Hollywood was great. My service advisor Isaiah is kind, honest, helpful & patient. He does Not try to sell you services that you do Not need. I live in Tamarac & h More

by TMOORE128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that Isaiah and the team at Toyota of Hollywood provided such excellent service. We truly appreciate your loyalty. Safe travels until we see you next time!

February 19, 2025

It all started when I arrived at 7:30, I was sent to the service advisor Jorge, which already had a customer that he was talking to, as I waited for him to finish with that customer I noticed that there was More

by albert.chavez107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Toyota of Hollywood FL responded

Albert, I apologize for the inconvenience you experienced during your visit. It sounds like there were several missteps in communication and service timing that we need to address. We appreciate your feedback as it helps us improve, and we'd love the opportunity to make things right if you're willing to give us another chance. Please feel free to reach out with any further concerns or questions. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 19, 2025

A highly efficient and professional machine Service person was friendly efficient and professional to me More

by Mitchell Ettinger
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Hollywood FL responded

Mitchell, we're delighted to hear that you found our team at Toyota of Hollywood efficient and professional. Thank you for sharing your experience!

February 19, 2025

Very nice workers and I wait for 2 hours for service because was holiday Monday 17 More

by mgeorgilopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Feb 20, 2025 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! Thank you for your patience and we'll see you next time!

February 19, 2025

The service manager David Silva was prompt and knowledgeable. The only reason I continue to service my twelve year old Toyotas there. More

by CTOMASELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Feb 20, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that David Silva's expertise keeps you coming back to Toyota of Hollywood. Thank you for your loyalty and trust in our service team!

February 19, 2025

This was my 6-month checkup, because I needed new tires and they were not on sight, it took a while. More

by NENASHAHEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Singletary
Feb 20, 2025 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! We are glad that everything went smoothly with your six-month checkup. See you next time!

February 19, 2025

JC is very professional and decent person. Thank you for always taking care of my car. God bless you. Elsa Colon Chang More

by ELSACOLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Hollywood FL responded

Elsa, we're delighted to hear that JC has been taking great care of your car at Toyota of Hollywood! Thank you for the kind words and support. Wishing you safe travels ahead!

February 19, 2025

Dealer ship is fine. Didn't like that the notification about the recall wasn't removed. I removed it. More

by kw59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Hollywood FL responded

Thank you for your feedback! We apologize for any inconvenience with the recall notification and will take note of these comments as we continually work to improve our processes at Toyota of Hollywood. -Shawn Jones - Customer Relations Manager - (954) 893-4660

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