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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,321 Reviews

2,321 Reviews of Toyota of Hollywood - Service Center

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February 27, 2025

Claudia was efficient and professional. Wait time was not bad seeing I did not have an appointment. More

by EARTHANGELJ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia
Feb 28, 2025 -

Toyota of Hollywood FL responded

Thank you for the great review of Claudia and the team. We look forward to seeing you again at Toyota of Hollywood!

February 27, 2025

The service was professional and quick, I didn’t spend long hours waiting on my car to get serviced. More

by JESSICAJ2675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Toyota of Hollywood FL responded

We're happy to hear that your Toyota of Hollywood experience was a smooth success, Jessica!

February 27, 2025

Me parece un excelente servicio, la atención es muy buena y la sala de espera también es adecuada además tienen servicio de acercamiento a la casa mientras se realiza el mantenimiento. More

by luberfmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian del departamento de mantenimiento
Feb 28, 2025 -

Toyota of Hollywood FL responded

Nos alegra saber que tuvo una experiencia positiva con el servicio y las comodidades en Toyota of Hollywood. Apreciamos su reseña y esperamos poder servirle nuevamente pronto. Gracias por elegirnos!

February 27, 2025

Dealerships, beautiful clean. The people are great. Everything was good except for the communications between the Body Shop and the people upfront at the dealership More

by kennybrae
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samual Dearmas was awesome. Would be on the call of duty. I thank him.
Mar 03, 2025 -

Toyota of Hollywood FL responded

Kennybrae, thank you for your feedback! We're glad to hear that you found our dealership clean and enjoyed working with our team at Toyota of Hollywood. We appreciate your input on communication and will work on improving this aspect. - Shawn Jones - Customer Relations Manager - (954) 893-4660

February 27, 2025

The prices for routine maintenance services are astronomically high. My vehicle only had minor maintenance done and my bill was $924. I feel that is highway robbery. More

by ANADELGADO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel is nice and professional
Mar 03, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. At Toyota of Hollywood, we strive to provide value and transparency in our services, so we're sorry to hear about your experience. Please reach out directly if you'd like to discuss this further — we're here to help! Best, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 26, 2025

My tire pressure is off the back tires are 31 and the front are 35 and 32. I have to put air in my tires to achieve the correct PSI this is an inconvenience after leaving the dealership. More

by Willyncia.rufus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Toyota of Hollywood FL responded

Willyncia, I apologize for the inconvenience caused by your tire pressure after leaving our dealership. We strive to ensure everything is in perfect condition before you drive away, and I'm sorry we missed this detail. Please feel free to reach out so we can address any further concerns or questions you may have. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 26, 2025

The service is great but the return time is not that good too long to be sitting outside waiting when the service is finished More

by MIRAMARCLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Sylvester excellent performance all the time good person to work with
Feb 26, 2025 -

Toyota of Hollywood FL responded

We appreciate your feedback and apologize for any inconvenience caused by the longer-than-expected wait time. Thank you for recognizing our team's efforts, and please reach out if there's anything else we can do to assist you at this time. Best, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 25, 2025

My experience at your dealership was great. The service advisor was very attentive, thorough.I would absolutely recommend others to attend this dealership. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Toyota of Hollywood FL responded

Luis, we're delighted to hear about your positive experience at Toyota of Hollywood! Thank you for recommending us and recognizing our attentive service. We look forward to welcoming you back in the future!

February 25, 2025

Your service department is great. My car is always well maintained by your mechanics . Thanks More

by tisaflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 25, 2025 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks for your review!

February 25, 2025

Very fast service, did oil change and 5 month maintenance. Very happy with the great customer service More

by Frogzebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 25, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you had a speedy and satisfying experience with our team at Toyota of Hollywood! Thank you for choosing us for your maintenance needs.