Toyota of Hollywood - Service Center

I spent 5 hours waiting for the carn not good 🙏🙏🙏very tired yesterday but thanks tired yesterday but thanks More

Always quick with getting in for appointments Also my tech JC is excellent. Explains everything tech JC is excellent. Explains everything More

Hi, Sophia. Except for a few things, it was really good experience. I first want to say that Arian was great, and the car is running exceptionally well. I schedu Except for a few things, it was really good experience. I first want to say that Arian was great, and the car is running exceptionally well. I scheduled the appt with him and he got me in when I was able to make it. As for the few things... first, the odometer reading on the work order / invoice was incorrect. The vehicle odometer reading was 30, 200 when I drove in. The number on the work order was 25, 665. Almost 5,000 miles off. That needs to be corrected. Someone's either not paying attention or just lazy. Also, the front hood was not closed all the way when I received the vehicle. Not a big deal, but I shouldn't have to close the front hood after a mechanic has been working underneath. And, there was grime/grease on the inside door handle area and steering wheel when I got in the car. I know there's great care to keep shoe dirt from getting on the floor rug, but there should be even more care to keep grease/dirt/grime from ending up where the driver will be putting their hands. Would've loved to have given 5 stars, but I guess you can see why I didn't. Hoping the next appt is a little better. More

Service was very good and professional I would recommend others customer thanks for quality of service I received others customer thanks for quality of service I received More

Service delivery by the dealer, unmatched, it is more than excellent. The sales personnel are professional, wish anyone in search of customer satisfaction could pay a visit and have an experience than excellent. The sales personnel are professional, wish anyone in search of customer satisfaction could pay a visit and have an experience More

El servicio y mecánicos son malos y se dan mucho para poder atender a uno poder atender a uno More

Porque saqué una cita y me dijeron que era por orden de llegada. Esperé 6horas llegada. Esperé 6horas More

They took 4+ hours for tire rotation & oil change when I was told 3 hours. I had prior engagements that I missed. was told 3 hours. I had prior engagements that I missed. More

Not organized miscommunication was poor my appointment was at 7:30 my rep came in i at 8:00am someone asked my for help after 20 min waiting at the desk.didn’t even get what i made a appointment for: was at 7:30 my rep came in i at 8:00am someone asked my for help after 20 min waiting at the desk.didn’t even get what i made a appointment for: More

Even though I had an appointment time I had about a 3 hour wait to hear what needed to be done. I was wondering why make an appointment? Also was told over 100 cars came in before mine so is it take as m hour wait to hear what needed to be done. I was wondering why make an appointment? Also was told over 100 cars came in before mine so is it take as many cars as possible even if the customer has to wait all day to have car looked at? More