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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,469 Reviews
Call Service Center (844) 888-0753

2,469 Reviews of Toyota of Hollywood - Service Center

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September 08, 2023

Juan Reyes was excellent. When I need the service. Congratulations. He answered each question on time More

by MAYTE0156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that Juan provided excellent service and answered all your questions promptly at Toyota of Hollywood. Thank you for the positive feedback!

September 08, 2023

Dealership is fantastic. They care very much about their customers. The employees are wonderful people More

by ISOKENAEWEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Toyota of Hollywood FL responded

Isokenaeweka, we're delighted to know you had a fantastic experience at Toyota of Hollywood. Thanks for recognizing our team's efforts in taking care of customers like yourself!

September 08, 2023

Job well done and no surprises and service personal explained what service was needed and when to service car next More

by Earltremblay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Toyota of Hollywood FL responded

Earl, it's great to know our team at Toyota of Hollywood was able to provide you with the detailed service information you needed. Thanks for your positive feedback!

September 08, 2023

I was pleased with my service; the waiting area was really comfortable. Job well done!!! More

by DAMIAN RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DARIAN WYDRA
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Sep 08, 2023 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks, Damian!

September 07, 2023

work was not finish ,when i have the truck back ligth in the dash i had not before because no ones check the computer .there is not the way to treat a loyal costumer i will never come back More

by CHRISTIANCURTOSI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Toyota of Hollywood FL responded

Christian, I'm sorry to read about your recent experience, as it's important that our customers feel valued and satisfied with the service provided. I understand you're upset and that we've lost your future business, but your feedback will help us make improvements for all our customers going forward, so thank you for sharing. If there's anything else you'd like to add, please reach out. Thank you, John Diaz - Service Manager - 954-893-4662

September 07, 2023

Servicing would be 3 hours wait. A bit disappointed that last time I had service I was offered round trip complimentary car service but this time only one way. More

by FERGIEMAGIC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and apologize for any inconvenience during your recent visit to Toyota of Hollywood. We're always looking for ways to improve our service, so we'll take note of this issue with the car service. Thanks again!

September 07, 2023

My advisor was very nice, help me with my needs and explained everything that my car needs. Thanks Brandon S More

by FERNANDAAITM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
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Sep 07, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Brandon was able to assist you with your car needs at Toyota of Hollywood! Thanks for sharing this positive feedback!

September 07, 2023

Quick and courteous. I was pleased with my service. The advisor explained the services that I needed in detail. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with our team at Toyota of Hollywood. It's important for us that all services are explained in detail so you can make informed decisions. Thanks for the review!

September 07, 2023

Great service and the service writer is whone of the best at Toyota of Hollywood More

by TLOPEZ31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Toyota of Hollywood FL responded

Thanks for the high praise! At Toyota of Hollywood, we strive to provide excellent service and it's great to see this was reflected at your recent visit. Until next time, drive safely!

Sep 07, 2023 -

TLOPEZ31 responded

Very satisfied

Sep 07, 2023 -

TLOPEZ31 responded

Thankyou

Sep 07, 2023 -

TLOPEZ31 responded

Great

September 06, 2023

I always receive great service from Dan in the service department he’s very thorough. Thank you Dan! More

by IRMYB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
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Sep 06, 2023 -

Toyota of Hollywood FL responded

We're glad to know you've had a great experience with Dan in our service department here at Toyota of Hollywood. Thanks for your kind words and we look forward to serving you again!

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