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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,321 Reviews

2,321 Reviews of Toyota of Hollywood - Service Center

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March 01, 2025

After my complimentary service , my car was not washed. They just poured water on it and did not vacuum. The experience was just mediocre.. More

by cocolovinglife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oladotun
Mar 03, 2025 -

Toyota of Hollywood FL responded

I apologize for the less-than-stellar experience with your complimentary service. We aim to provide thorough and top-notch service, so it's disappointing to hear we fell short this time. Please feel free to reach out if you'd like us to address any remaining concerns or discuss how we can improve in the future. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 01, 2025

I've had my car serviced here for years and never have they taken more 3 hours. Well today was a surprise to me. I took my car in at 7:30 and I didn't get it back until close to 1. I even called at 10:30 More

by shalinikatwaroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario
Mar 03, 2025 -

Toyota of Hollywood FL responded

Shalini, I'm sorry to hear about your recent experience with our service department. We strive for efficiency and communication, so it's disappointing to learn we fell short this time. I would like the opportunity to address these concerns personally and ensure a better experience moving forward. Please feel free to reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 01, 2025

I real service from this dealer ship whenever I come to Hollywood of Toyota car dealer. More

by sandramilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Hollywood FL responded

Sandra, thank you for stopping by to leave Toyota of Hollywood a wonderful review!

March 01, 2025

Excellent service, Dane's attention is impeccable. Despite being as busy as the weekends are, the service was fast. Thankful for the friendly treatment of the whole team, and especially Dane. Thank yo More

by juanb9.25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane.
Mar 03, 2025 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're delighted to hear that Dane and our team at Toyota of Hollywood provided excellent service, even on a busy weekend. We appreciate your support and look forward to serving you again!

February 28, 2025

Good morning pleasure to have service valued person was helpful front desk was very courteous More

by lolapusey62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Toyota of Hollywood FL responded

Thanks for taking a moment to highlight our premier customer service at Toyota of Hollywood! We hope to see you again.

February 28, 2025

He is very knowledgeable and always very gracious. I went in for my regular interval service and I had additional concerns and he was very thorough in explaining my options and quoted me on everything More

by stephanie.cmerino
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 03, 2025 -

Toyota of Hollywood FL responded

Stephanie, thank you for sharing your experience with us at Toyota of Hollywood! We're delighted to hear that our team provided knowledgeable and professional service during your visit. We appreciate the 5-star rating and look forward to assisting you in the future!

February 28, 2025

Friendly staff, timely work, clean service center. I would recommend this Toyota Service Center to my family and friends. More

by joaniebus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestr
Mar 03, 2025 -

Toyota of Hollywood FL responded

Joanie, thank you for recommending Toyota of Hollywood! We're delighted to hear that our friendly staff and clean service center made a positive impression. We look forward to serving your family and friends too!

February 28, 2025

Excente servicio y rápida atencion Desde que llegue hubo un personal la cual me atendió con mucha amabilidad More

by Gerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Hollywood FL responded

Gerardo, gracias por compartir su experiencia positiva con el equipo de Toyota of Hollywood. Nos alegra saber que ha recibido un servicio amable y eficiente.

February 28, 2025

David explained everything in detail. He helped me to have a smooth process with Toyota. Great communication. More

by JADASTEWARTN
Recommend Dealer
Yes
Employees Worked With
David
Mar 03, 2025 -

Toyota of Hollywood FL responded

Jada, we're delighted to hear that David provided you with a smooth and informative experience at Toyota of Hollywood. Thank you for sharing your positive feedback!

February 27, 2025

Very good very pleasant and young lady at the body shop service center was wonderful More

by kennybrae
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Toyota of Hollywood FL responded

Kenny, thanks so much for the 5-star review of Toyota of Hollywood!