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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,469 Reviews
Call Service Center (844) 888-0753

2,469 Reviews of Toyota of Hollywood - Service Center

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November 07, 2023

Deben de ser más atentos con el cliente no solo a la hora de venta More

by CARLOSPINALAJES89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Toyota of Hollywood FL responded

Me gustaría entender lo que sucedió durante su visita para asegurarnos de que proporcionamos a los clientes una experiencia de cinco estrellas en el futuro. Si está dispuesto a discutir los detalles, me gustaría hablar con usted. Gracias, John Diaz - Service Manager - 954-893-4662

November 07, 2023

Toyota Hollywood I like it Thare service is good I like customer service And I like More

by nazruln4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Toyota of Hollywood FL responded

Thank you for your confidence in Toyota of Hollywood, and for your business. We are grateful to have you as a customer!

November 07, 2023

The service was excellent. I really appreciated the Lyft. Andris is a true professional-efficient, knowledgeable and personable. More

by cmajor13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham in finance.
Report | Print
Nov 08, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had an excellent service experience with Andris at Toyota of Hollywood! Your kind words about him are greatly appreciated. Thanks for the review!

November 06, 2023

It is a excellent place to have service. Every one is very pleasant to deal with. Customer service is very good. More

by bwright2191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is customer friendly
Report | Print
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience with our team at Toyota of Hollywood. Thank you for the positive feedback on our customer service!

November 06, 2023

LA ATENCION DE LA SRA PRADO NOS FUE PARA MI ESPOSA Y PARA MI MUY EDUCADA Y SERVCIAL, EL TIEMPO FUE DE ESPERA FUE EXACTO A LO QUE NOS DIJO. GRACIAS More

by j.masiase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDRIS PRADO
Report | Print
Nov 06, 2023 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con nosotros! Nos alegra saber que Andris pudo brindarle un excelente servicio en Toyota of Hollywood. Esperamos verlos de nuevo!

November 06, 2023

Best dealership in south Florida. This is the best dealership to buy cars and taking your for service. More

by JROMAIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you consider us the best dealership in South Florida! Thanks for choosing Toyota of Hollywood.

November 05, 2023

This was the fastest maintenance I have ever done. I am very impressed with the speed. More

by Fire5jar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're glad you enjoyed our efficient service! We thank you for choosing Toyota of Hollywood and hope to see you again in the future!

November 05, 2023

Had to take it in for a recall. Was able to get it in right away and Danny was great service agent. More

by LAURISHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service
Report | Print
Nov 06, 2023 -

Toyota of Hollywood FL responded

There is nothing better than a great review. Thanks for giving Toyota of Hollywood your business, Laurishua!

November 04, 2023

They use to top up or fill your windshield wiper fluid they did not do that , leave me to think what else they did not do. They did not send my car through the car wash at all , I as they’re looking and n More

by JOSEPHH2GOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service agent (Isiah) is extremely professional
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Nov 06, 2023 -

Toyota of Hollywood FL responded

Joseph, I'm sorry to read about your recent experience. We strive for excellent customer service and it seems we fell short during your visit. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly at any time. Thank you, John Diaz - Service Manager - 954-893-4662

November 04, 2023

The servicing was done excellently. Toyota of Hollywood provided a detailed enumeration of what it I did and recommendations were explicitly outlined. More

by BASITOLAYANJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oladotun
Report | Print
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're glad to know you found our service excellent and appreciated the detailed report of what was done. We always aim for clear communication with our customers, so it's great to see that reflected in your experience. If there are any other ways we can assist or improve, please don't hesitate to reach out! Thank you, John Diaz - Service Manager - 954-893-4662

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