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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,468 Reviews
Call Service Center (844) 888-0753

2,468 Reviews of Toyota of Hollywood - Service Center

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November 09, 2023

They forgot to update the car computer and did not clean the car which I think is part of the maintenance. More

by arianny.abreu25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Toyota of Hollywood FL responded

Arianny, I'm sorry to learn that your recent service visit didn't meet expectations. We aim for thoroughness in all we do, from updating the software systems to cleaning the car, and it sounds like we missed the mark here. Please reach out so we can make things right and ensure this doesn't happen again. Thank you, John Diaz - Service Manager - 954-893-4662

November 08, 2023

Greattt service ! !great staff !! The only place I go for oil change and service to my car is Toyota at Hollywood thank you great people. More

by karminmores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

We're so glad you trust our team at Toyota of Hollywood for your car's service needs. Thanks for the positive feedback, and we look forward to seeing you again!

November 08, 2023

David is a true professional service advisor. His work is exceptional, and I will go back to him for my next maintenance. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
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Nov 08, 2023 -

Toyota of Hollywood FL responded

Francisco, we're delighted to hear that David has provided you with exceptional service at Toyota of Hollywood! We'll be sure to pass on your kind words. Thanks so much for your loyalty, and we will see you for your next vehicle maintenance!

November 08, 2023

Didn’t have to wait long,comfortable waiting area good service the dealer was good More

by ROXANNBAILEY22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

Hi, Roxann! We really appreciate you taking the time to leave Toyota of Hollywood this awesome review, thank you! Providing an excellent customer experience is our number one priority here. Have a good day!

November 08, 2023

Good experience for my Camry, they are very professional and kindly. I recommend this place to all Toyota owners More

by Ignazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

Ignazio, we're glad to know you had a good experience with us at Toyota of Hollywood. We appreciate your recommendation and look forward to serving more Toyota owners like yourself!

November 08, 2023

I'm always happy with the service I get at your location. My car also feels happy!! More

by TEACHERMARU53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate your business and hope to see you again at Toyota of Hollywood!

November 08, 2023

Danny Metz did a great job very professional courteous very informative he let me know exactly what was going on knows how to talk to people More

by petefarrell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
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Nov 08, 2023 -

Toyota of Hollywood FL responded

We really appreciate you taking the time to leave Danny and Toyota of Hollywood this awesome review, thank you! We're glad to know you had a positive experience with us. Have a good day!

November 07, 2023

David is friendly. Pls make sure you educate customers about Coupons and send them via email also. More

by RCHOW012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Toyota of Hollywood FL responded

Thank you for giving a shoutout to David and sharing your feedback on our coupons. We'll discuss your comments in our efforts to improve, and if you ever have any questions please reach out, and we would be happy to help! Safe travel, the Toyota of Hollywood team

November 07, 2023

Deben de ser más atentos con el cliente no solo a la hora de venta More

by CARLOSPINALAJES89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Toyota of Hollywood FL responded

Me gustaría entender lo que sucedió durante su visita para asegurarnos de que proporcionamos a los clientes una experiencia de cinco estrellas en el futuro. Si está dispuesto a discutir los detalles, me gustaría hablar con usted. Gracias, John Diaz - Service Manager - 954-893-4662

November 07, 2023

I can always count on getting my car serviced correctly, and in a timely manner More

by LILIVILLE369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Olajoyeghe
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Nov 08, 2023 -

Toyota of Hollywood FL responded

Thank you for trusting Toyota of Hollywood with your loyal business. It is our pleasure to assist you. See you next time!

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