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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews
Call Service Center (844) 888-0753

2,467 Reviews of Toyota of Hollywood - Service Center

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November 14, 2023

Excellent customer service by Drew and the team. They were very meticulous and professional with the servicing. Highly recommended for all your needs. I love what you did for me, Toyota!!! More

by JENHAUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : drew
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Nov 14, 2023 -

Toyota of Hollywood FL responded

Jen, it's great to know that Drew and our team at Toyota of Hollywood provided you with excellent service! We appreciate your recommendation and kind words. Safe travels until we see you next time!

November 14, 2023

I would give it a ZERO if I could. What a horrific experience. No car wash, no shuttle, no communications. Like pulling teeth More

by xdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Toyota of Hollywood FL responded

I am very sorry to hear that your service experience didn't meet our usual standards. We understand your frustration with the lack of car wash and shuttle, and we are disappointed that you didn't receive more attentive communication from our team. I would like to step in and see what we can do to make you a happy customer moving forward. Please consider reaching out to me at your convenience. Thank you, John Diaz - Service Manager - 954-893-4662

November 13, 2023

It would be nice to get customers the complimentary car wash when they have their car service. More

by MYRIEMARCIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Toyota of Hollywood FL responded

We appreciate this suggestion about a complimentary car wash and will keep it in mind. If there's anything else you'd like to add, please let us know, as we are always working to make improvements at Toyota of Hollywood. Take care!

November 13, 2023

Good service and attention from the stuff of Toyota of Hollywood. I will come back again More

by ksanchez-hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Toyota of Hollywood FL responded

Thanks for applauding our efforts! We look forward to seeing you next time at Toyota of Hollywood!

November 13, 2023

This Toyota dealer is where I start my car adventure quest and that is where I will end up my quest. More

by RICKYVANILLASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review! We are here to help with all of your automotive needs.

November 13, 2023

JC Reyes is awesome. Also the workers that does the servicing. It was very easy to schedule an appointment too More

by tankemar28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

We're glad to know that JC and our service team made your experience a positive one at Toyota of Hollywood. Thanks for the shout-out about how easy it was to schedule an appointment! We are here for you and any of your future service needs!

November 12, 2023

Definitely recommend this Dealer to anyone looking for a good service experience . Very professional service. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Nov 13, 2023 -

Toyota of Hollywood FL responded

Mike, we appreciate your recommendation and are glad to know you had a positive experience at Toyota of Hollywood. Thanks for the support!

November 12, 2023

I am always amazed by the professionalism and courtesy I receive at Toyota of Hollywood. Great job by Sonny and Sebastian. More

by SPRING.GARDEN366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny, Sebastian
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

We're so glad to know you had a positive experience with Sonny and Sebastian at Toyota of Hollywood! We strive for professionalism and courtesy. Safe travels!

November 12, 2023

Isaiah was great! Exceptional service and fantastic customer service! Would recommend him always for his exceptional service More

by TATY0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had a great experience with Isaiah at Toyota of Hollywood! Your recommendation means the world to us. Thanks for your review, and we look forward to serving you again in the future!

November 11, 2023

Andis Prada has been taking excellent care of our vehicles for several years now, Toyota of Hollywood has been our go to dealer for our vehicle needs. More

by jbrant3677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

Thanks for the shout-out. We're glad to know that Andis and our team at Toyota of Hollywood have been able to consistently meet your vehicle needs. Here's to many more years of excellent service!

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