1,920 Reviews of Toyota of Hollywood - Service Center
I have been doing business with Toyota of Hollywood for 12 years. After buying my Toyotas from them, I have used them exclusively for service. The service I receive has made me a loyal customer. As soon 12 years. After buying my Toyotas from them, I have used them exclusively for service. The service I receive has made me a loyal customer. As soon as I drive into the service center, I am immediately greeted by a service rep. The quality of service is excellent and they act like they value my business. The service reps are always very friendly and even give me a car wash. I leave with my car in great shape and lookin' good, too! I would not go any other place for service! More
The reason that I have given hour facility this ratinge is because even through everyone is nice sometimes the quality of the work is questionable. For instance, on two occasions I had to return my car to is because even through everyone is nice sometimes the quality of the work is questionable. For instance, on two occasions I had to return my car to you after one for your technician have worked on it either because they did not reset the button after maintenance or the they had missed something (making the job incomplete). For the high prices your facility charges you should be providing excellent repair or maintanance work. More
I leased a car from Toyota of Hollywood and it came with 2 year service. The service department is very professional. I haven't had any concern. 2 year service. The service department is very professional. I haven't had any concern. More
I bought my Corolla over 3 years ago and have been servicing my vehicle with them since that time. Each time I visit I'm treated as a valued customer and told my estimated wait time. There was this on servicing my vehicle with them since that time. Each time I visit I'm treated as a valued customer and told my estimated wait time. There was this one time when my wait would be more than 3 hours and their courtesy vehicle drove me home and returned when the job was completed. If there are things needed outside of the normal service I'm told my options and I don't feel pressured to buy anything. I'm escorted to the cashier and dealt with professionally. I enjoy going there and would recommend them for servicing. More
I have been taking my car to toyota of Hollywood for many years. This is my second Toyota car that I owned and I will continue to bring it to Toyota of Hollywood for service. My Service Rep is Danny Metts years. This is my second Toyota car that I owned and I will continue to bring it to Toyota of Hollywood for service. My Service Rep is Danny Metts, he is the reason I keep going back to Toyota of Hollywood for service. Never had a problem with him whatever I need done to make car he makes sure is done correctly and maintaines my car in perfect condition. I bring my car there knowing that I will be safe on the road. My husband and I are thinking of getting a new car but I hesitate buying a different brand then toyota because I don't know if I would like their service. I am very confortable the way toyota of hollywood runs their maintenance service. I always know that I can count on getting a ride to work and back home. The people are pleasant and never had a problem. I am very happy with Toyota of Hollywood, More
To sevice statring from sales with marie and sevcie dept with danny and frank make all the worth while. marie greets us everytime we go to the dealer. I've bought three truck/suv there. with danny and frank make all the worth while. marie greets us everytime we go to the dealer. I've bought three truck/suv there. More
I absoultely love the Toyota of Hollywood Service Department. Dann Metts and team always treat me with courtesy and respect and are fast and dependable. They are knowledgeable about my car and always Department. Dann Metts and team always treat me with courtesy and respect and are fast and dependable. They are knowledgeable about my car and always tells me what service is truly needed and what service could wait if I don't have the time or resources. In the 8 years that I've owned my car, I have never once experienced poor customer service or have had to take my car back because a job wasn't done right the first time. Without a doubt, every new Toyota I buy will be from Toyota of Hollywood. The sales team is nice, but the truth is, once the car is yours, their part is done. Service and maintenance is the constant for a car, and the excellent service and maintenance of Dan Metts and his team at Toyota of Hollywood's Service Dept is the reason I won't take my car to any other dealer for service and wouldn't think of buying a Toyota from any other dealer. More
It is comfortable and reassuring to visit Toyota of Hollywood for service on my Camry I bought there. "My" sevice writer, Danny, knows me and my car, knows what service I am due to have and personally Hollywood for service on my Camry I bought there. "My" sevice writer, Danny, knows me and my car, knows what service I am due to have and personally explains to me what and why each service procedure needs to be done. No matter what my questions are he takes them seriously, understands what I want to know, is knowledgeable, courteous and efficient. I know when I leave Toyota of Hollywood my car has been professionally and completely serviced and is safe for the many trips I take alone over the state. Too often, a woman is treated as less than capable to understand the work done on a car. This attitude does not exist at Toyota of Hollywood. More
I am a longtime satisfied customer of this dealer and find the staff to be very friendly and the car is always serviced to perfection. I am always promptly taken care of(by previous appointment)and am a find the staff to be very friendly and the car is always serviced to perfection. I am always promptly taken care of(by previous appointment)and am always confident that my vehicle is in optimum operating condition. More
I was so nervous that I was going to be late for work, but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've w but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've waited in the past at dealerships for hours, and it seems they don't care where you need to be, but Toyota of Hollywood was the total opposite. They don't sit around and joke and drink coffee, they work! I was so impressed. Thank you so much! More