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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews

2,467 Reviews of Toyota of Hollywood - Service Center

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December 09, 2023

I was pleased with the service my service agent Juan Reyse is very knowledgeable and courteous and I would recommend him to family and friends continue to keep up the great work More

by Webleyman60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyse
Dec 11, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with Juan at Toyota of Hollywood! We appreciate your recommendation and we'll be sure to pass on the kind words. Safe travels, and we'll see you next time!

December 09, 2023

The mechanic that worked on my car I don't know what they did but soon as o left the dealership, my engine check light came on and the alignment they were supposed to do, the steering is tilted all the way t More

by Nana king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian M
Dec 11, 2023 -

Toyota of Hollywood FL responded

Nana, I'm sorry to read about the issues you're experiencing after your recent service visit. Our goal is to provide high-quality care and we want to make sure this gets addressed properly. We'd like a chance to look into this further for you - please reach out at your earliest convenience so we can discuss what happened in more detail. Thank you, John Diaz - Service Manager - 954-893-4662

December 09, 2023

I have been having my car serviced here for over 5 years with Drew Manning. He is straightforward, honest and reliable. Excellent! More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Dec 11, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that Drew has been able to provide you with such great service over the years at Toyota of Hollywood. Thank you for your loyalty and this fantastic review!

December 09, 2023

My experience was excellent as always. Daniel Metz was my rep. He explained everything clearly land was very courteous and helpful. Great service. More

by lewiscarole20201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metz
Dec 11, 2023 -

Toyota of Hollywood FL responded

We're glad to know that you had an excellent experience with Daniel at Toyota of Hollywood. We appreciate your kind words about our service and look forward to assisting you again in the future!

December 08, 2023

Very accommodating and helpful. My service manager Drew took care of me and the updates of my car. More

by ONMYGRINDPRODZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Drew and Toyota of Hollywood a wonderful review! We are here for you and any of your future needs!

December 08, 2023

Drew was awesome, detailing what needed to be done. Love the fact , we have the option of waiting while the car is being fixed or getting a Lyft. More

by BEVERLYR397
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Drew was able to provide you with detailed information and options for your service visit at Toyota of Hollywood. Thanks for sharing this positive feedback!

December 08, 2023

My contact person at Toyota is Mr. Lenny Mirkin , and I am very satisfied with Mr. Mirkin, he is very professional and always explains everything in a clear manner. More

by CUBANEAGLE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Mirkin
Dec 08, 2023 -

Toyota of Hollywood FL responded

We're glad to know that you had a positive experience with Lenny at Toyota of Hollywood! It's great to see his professionalism and clear communication made an impact on your visit. Thanks for sharing this review!

December 08, 2023

Great service helped me out a lot! I will be going there again for my next service. More

by DANNYHUFFOR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars! Thanks for taking the time to leave us a review. We are here for you and any of your future service needs!

December 07, 2023

nice dealership but it took over 4 hours to get a tire rotation but it wasn't the managers fault just the mechanics were very slow More

by donaldsnellings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Toyota of Hollywood FL responded

Donald, I'm sorry to read about the delay you experienced during your tire rotation. We strive for efficiency in our services and it seems we fell short this time around. Your feedback is valuable as it helps us improve. If there's anything else you'd like to discuss or if you have any other concerns, please feel free to reach out directly. Take care, John Diaz - Service Manager - 954-893-4662

December 07, 2023

They had me waiting 3 hours to turn around and tell me they did not have the mechanical part. I left a credit card deposit. Was told they will call me back and a week and a half went by and zero phone cal More

by SANDYNUNEZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Olajoyegbe
Dec 08, 2023 -

Toyota of Hollywood FL responded

Sandy, I'm sorry to learn about your experience and the inconvenience caused by the delay in parts. We understand how frustrating this can be especially when you're dealing with car issues. Please know that we take your feedback seriously and would like to assist further if possible. Feel free to reach out directly so we can discuss this matter more thoroughly. Thank you, John Diaz - Service Manager - 954-893-4662

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