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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews
Call Service Center (844) 888-0753

2,467 Reviews of Toyota of Hollywood - Service Center

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December 17, 2023

My experience was awesome with how they fix my car. The service was satisfied and even fast than before because you only do by appointment which save customers time in the waiting room. Thank you. More

by MACKGED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

We're glad to know that you had an awesome experience with our service department at Toyota of Hollywood! We aim for efficiency and satisfaction, so it's great to see we hit the mark. Safe travels!

December 17, 2023

I had a great experience recommend you get you car serviced her 10 out of 10 More

by autumn.s.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

We really appreciate your review, Autumn! Thank you for giving Toyota of Hollywood your business and your five stars. Drive safely until we see you again!

December 16, 2023

Buen servicio, agilizaron los procesos lo más que se pudo. Gracias por todo! Buena disposición para explicar procedimientos e instrucciones de uso. More

by PATRICIAOVALL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia con nosotros en Toyota of Hollywood, Patricia. Es excelente saber que nuestro equipo pudo ayudarle de manera eficiente y clara a entender los procedimientos e instrucciones de uso. Esperamos verle pronto otra vez!

December 16, 2023

Lo engañan a uno al comprar, dicen un porcentaje de interés y luego sale otro más alto, cuando se pasa con el asesor que “ayuda” con la asignación del crédito termina agregando más valor al interés y c More

by WILLIDP12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

Esta reseña es muy preocupante de recibir, por lo que lamentamos mucho escuchar sobre su experiencia. Nos esforzamos por ser transparentes en todas nuestras transacciones y nos disculpamos si esto no se reflejó durante su visita, ya que nuestro equipo desea ofrecer los mejores intereses posibles a nuestros clientes. Me gustaría hablar con usted personalmente para entender mejor la situación. Si está interesado en tener esa conversación, por favor, póngase en contacto conmigo cuando pueda. Gracias, Herbie Lopez - General Manager - 954-893-4623.

December 16, 2023

I will recommend the dealer for service. Good communication, wait time is good Showroom was clean. More

by PDELERME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate your business and hope to see you again at Toyota of Hollywood!

December 16, 2023

Spent 3 hours in the shop while promised service was not done. One of the worst experiences ever . More

by wastrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

Thank you for taking the time to post a review. While it's disappointing to hear that you didn't have a five-star experience, we will use your feedback to improve for future guests. I'm available to speak with you if you would like to discuss anything further. Best, John Diaz - Service Manager - 954-893-4662

December 16, 2023

The service was amazing! Thank goodness everyone is so friendly and efficient! I love Toyota of Hollywood. I’ve never had a problem there! More

by SIERRA.RIVERA217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

We're so glad to know you had an amazing experience with us at Toyota of Hollywood! We strive for friendliness and efficiency in our service. Drive safely, and we hope to see you again down the road!

December 16, 2023

The dealership maintenances my vehicle and provided me with a list of recommendations for future services. More

by johannalucas2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with our maintenance service at Toyota of Hollywood. We always aim to keep your vehicle in top shape! Thanks for trusting us with your car's needs.

December 16, 2023

From beginning to end thank you all for your service! Christmas & New Year’s Blessings to all!!! More

by MARYC0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to Sandra for all her help & expertise in the purchase of my Rav 4 a year ago. Drew for making sure everything would go smoothly as scheduled.
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

Mary, thank you so much for leaving Toyota of Hollywood a five-star review! We are thrilled that your service visit went smoothly!

December 15, 2023

Excellent customer service from David Silva Service done on an timely manner Looking forward for the next service More

by gmegnauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Report | Print
Dec 18, 2023 -

Toyota of Hollywood FL responded

It's great to know that David provided excellent service in a timely manner! Given the positive content of your review, it seems that your 3-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out directly to me. We look forward to seeing you on your next visit! Thank you, John Diaz - Service Manager - 954-893-4662.

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