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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,469 Reviews

2,469 Reviews of Toyota of Hollywood - Service Center

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February 15, 2024

Great Good service I will go back to you guys been working with JC for awhile More

by rt217
Recommend Dealer
Yes
Employees Worked With
JC reyes
Feb 15, 2024 -

Toyota of Hollywood FL responded

Thank you for being a loyal Toyota of Hollywood customer and leaving us a five-star review! We'll be sure to share your kind regards with JC. See you down the road!

February 15, 2024

They lost my car key, took a month to repair the car(replace one wheel and one tire), left ghe car with body damages( deep scratches) that they did not fix. And that my insurance company would have More

by jjkadjina
Recommend Dealer
No
Employees Worked With
David silva
Feb 19, 2024 -

Toyota of Hollywood FL responded

I'm really sorry to read about your experience. Losing a car key and the delay in repairs is not indicative of the service we aim to provide, nor is leaving any body damage unattended. We'd like an opportunity to look into this further for you - please reach out at your earliest convenience so we can work towards resolving these issues together. Thank you, John Diaz - Service Manager - 954-893-4662

February 15, 2024

Regular maintenance is completed in a reasonable time. Courteous, friendly service at Toyota, as usual. Thanks! More

by TOSUNOGLUSABRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
Feb 15, 2024 -

Toyota of Hollywood FL responded

Sabri, we're glad to know you found our service at Toyota of Hollywood both friendly and efficient. Thanks for your positive feedback!

February 15, 2024

Excelente atención al cliente muy buenas vendedoras y atentas y buenos planes de negocio ago More

by LISANDERPIRELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanet villar
Feb 15, 2024 -

Toyota of Hollywood FL responded

Lisander, nos alegra leer sus palabras de apoyo hacia nuestro equipo de Toyota of Hollywood! Gracias por confiar en nuestro trabajo.

February 15, 2024

excelente la senorita Andry, la atencion lo puntual. hasta me dieron para que desayunara, practico con todos los servicios More

by neyda lugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con nosotros! Nos alegra saber que tuvo una gran experiencia de servicio con Andry y el equipo de Toyota of Hollywood.

February 14, 2024

Great work from the employee. Good service. Plus they treat you like we matter to them More

by D_VELASQUEZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Toyota of Hollywood FL responded

When customers leave reviews like this, we know we're doing things right at Toyota of Hollywood! Thank you for the stellar review.

February 14, 2024

Lenny always provides great service for all my family professional, helpful friendly responsive , in timely manner More

by acapri62
Recommend Dealer
Yes
Employees Worked With
Lenny
Feb 14, 2024 -

Toyota of Hollywood FL responded

We're delighted to know that Lenny consistently provides great service for your family at Toyota of Hollywood. Thanks for sharing this positive feedback!

February 14, 2024

Great service on vehicle. The wait for service agent was a bit excessive. Nice car wash upon exit. More

by RODRIGUEZ9619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a four-star review. We appreciate your patience and look forward to servicing your vehicle in the future. See you then!

February 14, 2024

Went to the service department without an appointment was greeted in a friendly manner and was explain by the representative what measures will be taken to service my vehicle he also gave me a time which end More

by karleenwright5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Toyota of Hollywood FL responded

Karleen, we're glad to know our service department at Toyota of Hollywood was able to assist you efficiently and promptly. We appreciate your feedback!

February 12, 2024

Very helpful and receptive. Timely and let me know about the second key i was missing More

by juanmm379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Toyota of Hollywood FL responded

Juan, it was our pleasure to offer accommodating, communicative, and timely service. Thanks for choosing Toyota of Hollywood!

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