Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,471 Reviews

2,471 Reviews of Toyota of Hollywood - Service Center

Sort by
February 20, 2024

The employee was very professional and knowledgeable. She called me to give me important information about the service. More

by MARJORIEHALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey DeRose
Feb 20, 2024 -

Toyota of Hollywood FL responded

Marjorie, it's great to know our team at Toyota of Hollywood was able to provide you with the professional and knowledgeable service you deserve. Thanks for sharing your experience!

February 20, 2024

It was great My visit to the dealership was great and I had no problem More

by jean.francois010
Recommend Dealer
Yes
Employees Worked With
Lacie
Feb 21, 2024 -

Toyota of Hollywood FL responded

Jean, we're thrilled our team could welcome you to Toyota of Hollywood with a fantastic experience! Thanks for choosing us!

February 18, 2024

I like how attentive the workers were The wait time was not bad at all. The detail on the service provided was good. More

by Calta0407
Recommend Dealer
Yes
Feb 19, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback! It's great to know that our team at Toyota of Hollywood was attentive and efficient during your visit. We strive for detailed service, so we're glad you noticed. Thanks again!

February 18, 2024

service is fast, Drew provides me transportation to and from my house, unfortunately my car was not washed well ???????? More

by noralyn_bello
Recommend Dealer
Yes
Employees Worked With
Drew
Feb 19, 2024 -

Toyota of Hollywood FL responded

Noralyn, we're glad to know that Drew was able to provide you with quick service and transportation. We apologize for the car wash not meeting your expectations - we'll strive to do better next time!

February 18, 2024

Siempre fueron muy amable todos. Siempre tienen una sonrisa más hacen todo porque te vayas complacida de su atención.público. la Sra. ANDRIS PRADO siempre lo recibe a unos con una so More

by Marisin68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Prado, es una empleada muy agradable y siempre con una bonita actitud.
Feb 19, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con nosotros. Nos alegra saber que Andris y el resto del equipo de Toyota of Hollywood le atendieron bien. Esperamos verle pronto!

February 17, 2024

We are very pleased with their customer service, politeness and communication of staff. Thanks so much! More

by cata9095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris
Feb 18, 2024 -

Toyota of Hollywood FL responded

We're so glad to know you had a positive experience with our team at Toyota of Hollywood. Your kind words about our customer service and communication are greatly appreciated!

February 17, 2024

Good service my service advisor is great man, he is doing good job, very professional More

by JUSTINLALA1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that you have had a positive experience with our team. Thank you for trusting Toyota of Hollywood with your service needs.

February 17, 2024

the service was carried out very efficiently and quickly. thank you very much for your attention More

by handersonbatista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood! It was our pleasure to assist you with your service needs.

February 16, 2024

I like the kindness I receive since I arrived. The attention of the staff who receives the vehicle is very good. The cleanliness of its facilities is very. good too, The attention of the Maintenan More

by GERARDO Rodríguez
Recommend Dealer
Yes
Employees Worked With
Juan José Reyes
Feb 16, 2024 -

Toyota of Hollywood FL responded

Gerardo, we're so glad to know you had a positive experience at Toyota of Hollywood. It's great that our team was able to provide excellent service and help with your vehicle needs. Thanks for choosing us!

February 16, 2024

I came in for an oil change and tire rotation, even with an appointment you have long wait times. The technician that did my oil change never reset my car after the oil change, and I had to come back the ne More

by earthela_brannen
Recommend Dealer
No
Employees Worked With
Lacey Cordon
Feb 19, 2024 -

Toyota of Hollywood FL responded

I am sorry to read about your experience with the oil change and tire rotation. Long wait times, even with an appointment, are not what we aim for and it's disappointing that you had to return due to a missed reset on your car. I understand how this could be inconvenient and would like the opportunity to make things right if possible. Please reach out at your earliest convenience so we can discuss further steps together - Thank you, John Diaz - Service Manager - 954-893-4662

...
159
...