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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,923 Reviews

1,923 Reviews of Toyota of Hollywood - Service Center

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November 05, 2023

Had to take it in for a recall. Was able to get it in right away and Danny was great service agent. More

by LAURISHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service
Nov 06, 2023 -

Toyota of Hollywood FL responded

There is nothing better than a great review. Thanks for giving Toyota of Hollywood your business, Laurishua!

November 05, 2023

This was the fastest maintenance I have ever done. I am very impressed with the speed. More

by Fire5jar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're glad you enjoyed our efficient service! We thank you for choosing Toyota of Hollywood and hope to see you again in the future!

November 04, 2023

Toyota of Hollywood is worst unprofessional people work there for nothing getting paid for doing absolutely nothing don’t pay attention to costumers greedy salesperson More

by Mian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah
Nov 06, 2023 -

Toyota of Hollywood FL responded

Mian, I'm sorry to read about your experience. We strive for professionalism and customer satisfaction in all interactions, so it's concerning to see we've missed the mark with you. Your feedback is important and will be used as a learning opportunity for our team. If you're open to discussing this further, please reach out directly at your convenience. Thank you, Said Alkhalaf - General Sales Manager - 954-893-4608

November 04, 2023

Very nice attention and all cover under the warranty super happy about that also they did not take too much time and called me at the moment More

by ANACLARASCARINZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Hollywood FL responded

Ana, we're glad to know you had a positive experience with us at Toyota of Hollywood. We always aim for efficient service and clear communication. Thanks for the review!

November 04, 2023

Very nice customer service, my car service was amazing and the gentleman that help me at the front desk was awesome More

by DAISYGONZALEZ1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're so glad to know you had a great experience with our front desk team and car service at Toyota of Hollywood. Your kind words are much appreciated!

November 04, 2023

Very good and efficient. I needed an oil change and they did the whole inspection and gave great service. More

by doggyddogs12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience with your oil change and inspection at Toyota of Hollywood. Thanks for trusting us with your vehicle's needs!

November 04, 2023

They use to top up or fill your windshield wiper fluid they did not do that , leave me to think what else they did not do. They did not send my car through the car wash at all , I as they’re looking and n More

by JOSEPHH2GOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service agent (Isiah) is extremely professional
Nov 06, 2023 -

Toyota of Hollywood FL responded

Joseph, I'm sorry to read about your recent experience. We strive for excellent customer service and it seems we fell short during your visit. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly at any time. Thank you, John Diaz - Service Manager - 954-893-4662

November 04, 2023

mucho tiempo de espera a pesar de tener turno reservado, 3 hotas para un servicio es una exagrracion More

by Mgarazirealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Hollywood FL responded

Lamento escuchar que su visita tomó más tiempo de lo previsto. Nos esforzamos por brindar un servicio eficiente y nos aseguraremos de utilizar estos comentarios para mejorar nuestras prácticas en el futuro. Si hay algo más que podamos hacer para ayudarlo, no dude en comunicarse. Gracias, John Diaz - Service Manager - 954-893-4662

November 04, 2023

The servicing was done excellently. Toyota of Hollywood provided a detailed enumeration of what it I did and recommendations were explicitly outlined. More

by BASITOLAYANJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oladotun
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're glad to know you found our service excellent and appreciated the detailed report of what was done. We always aim for clear communication with our customers, so it's great to see that reflected in your experience. If there are any other ways we can assist or improve, please don't hesitate to reach out! Thank you, John Diaz - Service Manager - 954-893-4662

November 04, 2023

Daniel Metz is an excellent service advisor, he’s always kind and accommodating keeping me posted on the service to be completed. More

by anasixkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metz
Nov 06, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had a positive experience with Daniel at Toyota of Hollywood! We appreciate your kind words and look forward to assisting you in the future.

May 05, 2024 -

anasixkids responded

Service was excellent (Daniel Metz), rental car was offered and accepted (pick-up was prompt, and the gentleman that picked me up was pleasant and the ladies at the rental place across the street were very efficiant). My car was ready as promised by Mr. Metz at 3:00pm.

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